All reviews

Rating Breakdown

  • 5
    92% (627 ratings)
  • 4
    1% (9 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (31 ratings)

Reviews with Text

  • 95% (645)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2024

Great app and great support team, highly recommended!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 😊 We're so happy to hear that you’re loving the app and had such a positive experience with our support team. We really appreciate your recommendation and are always here whenever you need assistance. 🚀💬

5 / 5 Share

Oct. 8, 2024

I cannot say enough amazing things about UpCart / AfterSell and the support!!! Support team hopped on last minute when I urgently needed to migrate from a competitor app to UpCart due to some issues with conversion on the other. Patti hopped on a call with me close to 11pm at night to walk me through the launch and it could not have been an easier launch. The ability customize the cart and easily has already been a game changer. Cannot thank the team enough!

Store

ARMRA

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the incredible review! 💛 We’re beyond thrilled to hear how Patti and the team were able to step in at the last minute and make your launch seamless. She’ll be over the moon to know her late-night help made such an impact! We’re so happy Upcart has been a game changer for you! Thank you for trusting us to be part of your success! 🚀💬

5 / 5 Share

Oct. 8, 2024

We have had a great experience with the UpCart app. It's super easy to use, and the support team has been super responsive with any questions we have had. Thanks, UpCart team!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2024

Great app, it has a team that helps with any issue and the store's conversion increases a lot with it.

Using app

7 months

Total reviews

14

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 😊 We're thrilled to hear that our team has been able to support you whenever needed and that you’ve seen such a boost in conversions. We truly appreciate your kind words and are always here if you need anything! 🚀💬

5 / 5 Share

Oct. 2, 2024

Great app, think it will help my conversion rate hugely. Also, amazing support team - John was very helpful!

Using app

About 20 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 🙌 We're so glad to hear that you’re already seeing the potential in Upcart to boost your conversions, and that John was able to assist you along the way. He’ll be thrilled to hear this! We really appreciate your support and recommendation. 💬✨

5 / 5 Share

Sept. 30, 2024

Our experience with UpCart has been excellent! The platform is user-friendly, and the upsell features have been highly effective. Plus, the customer service is super helpful and typically responds quickly.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Excellent!! Thanks for such a nice review! 😁. Super glad you found us easy to use and effective for your upsells, with the addition of great customer service. Thank you so much for trusting us to help you grow your business 😍

2 / 5 Share

Sept. 26, 2024

The functionality of the Mini Cart is worth $14.99 per month - the price that appears next to the app in Shopify's app settings. However, I found out today that UpCart have been taking $75 per month from us, due to 'usage fees'. Machiavellian pricing tactics are at play here. There is no way this app is worth $75 per month ($875 per year!). Best advice is to hire a developer from an online marketplace at $10 per hour and get them to build you a Mini Cart with all the function you require.

Using app

10 months

Total reviews

27

Average rating

2.9

Developer Reply

Hi there, we’re really sorry to hear about your experience and understand how frustrating this situation must have been. We’d like to clarify that our pricing includes usage-based billing for high-performing stores, but we never want this to come as a surprise. Our team has already reached out directly to review your billing and make sure everything is clear and accurate. We truly appreciate your feedback! It helps us improve transparency and communication around pricing. 💬✨

5 / 5 Share

Sept. 26, 2024

Great app. Really great customer service and the conversion and AOV are increased dramatically. I couldn't believe it myself. Absolutely recommended.

Store

miluna

Using app

11 days

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for the amazing review! 🙌 We're thrilled to hear that your AOV and conversions have increased so dramatically and that our support team helped make the experience smooth. That’s exactly what we love to see! We really appreciate your recommendation and are so happy to have you with us. 🚀💬

5 / 5 Share

Sept. 25, 2024

I had the absolute pleasure of working with Jordan from the support team at UpCart Cart Drawer, and I can't express enough how impressed I was with the level of service I received. Jordan was an incredible asset throughout the entire process. From the moment I reached out, the response time was lightning fast—less than a minute! In today’s world, where long waits and slow responses are the norm, this was a breath of fresh air. Jordan quickly understood my needs and was able to resolve every issue I had with absolute precision. Not only did he assist me with my concerns, but he also executed all the changes exactly as I requested, without missing a beat. His attention to detail, professionalism, and thorough knowledge of the UpCart Cart Drawer app truly stood out. He ensured that my cart was customized and functioning just the way I wanted, and he did so with remarkable efficiency. If you ever have the chance to work with Jordan, consider yourself lucky. His expertise, patience, and commitment to customer satisfaction are beyond exceptional. It’s rare to find such dedicated support, and I can confidently say that Jordan sets the gold standard. UpCart is fortunate to have him on the team! Highly recommend Jordan for all your support needs—trust me, you won’t be disappointed!

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 😊 We're so glad to hear that Jordan provided such an exceptional level of support and made the process seamless for you. He’ll be over the moon to know his quick responses and dedication stood out! We truly appreciate your kind words and are so happy to have you as part of the Upcart family. 💛💬

5 / 5 Share

Sept. 24, 2024

Have found the app to be great so far. Was simple to add to our website. We also wanted to make the sticky cart icon smaller and John was so helpful. Changed it straight away for us, was easy and really quick service. Definitely recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review! 🙌 We're thrilled to hear that adding Upcart to your site was simple and that John was able to jump in and make the sticky cart adjustment right away. We appreciate your recommendation and love having you on board! 🚀💬

4 / 5 Share

Sept. 23, 2024

Great support team, and also the app works perfectly for my business. I recommend it!

Using app

18 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your feedback! 😊 We're glad to hear that Upcart is working well for your business and that you had a great experience with our support team. We truly appreciate your kind words and recommendation! 💬✨

5 / 5 Share

Sept. 23, 2024

Great support who is always happy to help

Store

Shiraki

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 💛 We're so happy to hear that our team was able to help and that you found the support friendly and responsive. We appreciate your support and are always here whenever you need us! 🚀💬

5 / 5 Share

Sept. 23, 2024

Goed geholpen door John!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! 🙌 We’re so glad to hear that John was able to help you! He’ll be thrilled to know his support made a difference. We really appreciate your kind words and support! 💬✨

5 / 5 Share

Sept. 21, 2024

This app is amazing to drive for sales for free. Their support is always the best and faster than any app on shopify. Michelle helped me today and was quick to help and was the best

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 😊 We're thrilled to hear that Upcart has helped boost your sales and that Michelle provided quick and exceptional support. She’ll be over the moon to know she made such a great impression! We truly appreciate your recommendation and support. 🚀💬

5 / 5 Share

Sept. 20, 2024

Easy to use and looks great!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 💛 We're glad to hear that you found Upcart easy to use and love how it looks on your store. We appreciate your support and are always here if you ever need help! 💬✨

5 / 5 Share

Sept. 19, 2024

Launched the app today with not too many challenges - all were able to be sorted our with support very swiftly. Customisation was easy with a little CSS knowledge. Support with Lillian was great too. Hoping to see some AOV increases with the features the are available with Upcart. Nice work

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review! 🙌 We're so happy to hear your launch went smoothly and that both our team and especially Lillian could help along the way. We can’t wait to see the AOV increases you’ll achieve with Upcart! Thank you for choosing us! 🚀💬

5 / 5 Share

Sept. 19, 2024

Upcart is the easiest to set up, most functional, most customizable, fastest loading, high converting, and best supported cart apps that we have tested. Highly recommended.

Using app

2 months

Total reviews

23

Average rating

5.0

Developer Reply

Thank you so much for the fantastic feedback! 😊 We're thrilled to hear that you’ve found Upcart to be fast, customizable, and easy to set up. We truly appreciate your kind words and recommendation! It means a lot to our entire team! 💛💬

5 / 5 Share

Sept. 15, 2024

Michelle from customer service has consistently delivered an exceptional experience that goes above and beyond. Her responses are lightning-fast, and she's been incredibly helpful at every stage. A++

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 15, 2024

Store

FlyLash

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 13, 2024

Michelle immediatly fixed my problem, very happy with the service!

Store

Moon

Using app

5 months

Total reviews

8

Average rating

4.8