Upcart—Cart Drawer Cart Upsell
Boost AOV w/ slide cart, reward bar, upsell cart &...
Rating
4.6
feedback
720
chart
#58
All reviews
Review RSS Feed
Oct. 19, 2024
Amazing service!
Thank you so much for the 5-star review! 🙌 We're thrilled to hear that you had an amazing experience with our team. We truly appreciate your support and are always here if you ever need a hand! 🚀💬
Oct. 19, 2024
App is easily one of the best on shopify. Absolutely Prints
Thank you so much for the wonderful feedback! 💛 We're so happy to hear that you consider Upcart one of the best apps on Shopify! That means a lot to our team! We truly appreciate your support and are excited to keep helping your store grow. 💬✨
Oct. 18, 2024
Easy setups and functions great! Support is responsive and quick to resolve issues.
Thank you so much for the 5-star review! 🙌 We're thrilled that you found setup easy and that our support team was quick and responsive in resolving your issues. We really appreciate your kind words and are always here to help! 🚀💬
Oct. 18, 2024
Very fast answer, and a very fast solution!
Thank you so much for your feedback! 😊 We're so happy to hear that our team was able to respond quickly and provide a fast solution for you. We appreciate your support and are always here if you need any more assistance. 💬✨
Oct. 18, 2024
Really good experience.
Thank you so much for the 5-star rating! 💛 We're really glad to hear you had a great experience with Upcart and our team. We truly appreciate your support and are always happy to help whenever you need! 🚀💬
Feb. 25, 2025
UpCart's technical support (especially Jacinda) is truly exceptional. The team is quick to respond, always helpful, and ready to assist with any questions you may have.
Thank you so much for the amazing review! 🙌 We're thrilled to hear that you’ve had such a great experience with our support team! Jacinda will be over the moon to know her help stood out! We truly appreciate your kind words and ongoing trust in Upcart. 💬✨
Oct. 18, 2024
i had an issue related to my cart and i tried to reach the support, within just 2 minutes Michelle reached out to me and solved my problem with ease in just 5 minutes. It was so quick and hassle free. Great support and i will highly recommend Upcart
Oct. 17, 2024
Very quick assistance, excellent customer service – and we're very satisfied with the app. With this app, we were definitely able to significantly increase our conversion rate.
Thank you so much for the fantastic feedback! 🚀 We're so glad to hear that our team could assist quickly and that Upcart has helped boost your conversion rate. That’s exactly the kind of success we strive to see! We really appreciate your support and are always here if you need anything. 💛💬
Oct. 16, 2024
John was super helpful and fixed my issue immediately and now i can upsell in my cart perfectly :) i would definitely recommend this app to anyone
Thank you so much for the wonderful review! 😊 We're so happy to hear that John was able to fix your issue right away and get your upsells running perfectly. He’ll be delighted to know his help made a difference! We truly appreciate your recommendation and support. 🚀💬
Oct. 16, 2024
Tolle App und sehr schneller Kundensupport der mir sofort weiter helfen konnte, kann ich nur empfehlen
Thank you so much for the great review! 🙌 We’re thrilled to hear that you’re happy with Upcart and that our support team was able to assist you so quickly. We truly appreciate it! 💬✨
Oct. 15, 2024
as other users already written. this app is so buggy, that it destroys your business. it added random products to cart without displaying them, after hours the customer service told me he opened a ticket! sometimes they dont answer! the other day the add to cart button was not working and i made zero sales, till i found out! found every day another error and they charge 50€ for this! uninstalled it! customer support needs hours to answer, it seems like its not neccesary to take care when the easiest functions not working! do not install this app!
Hi there, we’re really sorry to hear about your experience and completely understand how frustrating this must have been. This isn’t the kind of reliability or support we want our users to encounter. Our team has reached out directly to investigate what happened and help ensure everything is resolved as quickly as possible. We truly appreciate you sharing your feedback! It helps us improve both our app’s stability and our customer support. 💬✨
Oct. 15, 2024
Very easy to install and set up in no time. Dom was very helpful with clarifying how to do some things when I couldn't figure it out.
Thank you so much for the wonderful review! 😊 We're thrilled to hear that Dom was able to help clarify things for you and make the setup process quick and easy. She’ll be so happy to know her assistance made a difference! We really appreciate your support and love having you with us. 🚀💬
Oct. 11, 2024
Good support, good result
Thank you so much for the great feedback! 🙌 We're so glad to hear that our team’s support helped you achieve good results with Upcart. We truly appreciate your kind words and are always here if you ever need a hand! 💬✨
Oct. 9, 2024
Great app and great support team, highly recommended!
Thank you so much for the amazing review! 😊 We're so happy to hear that you’re loving the app and had such a positive experience with our support team. We really appreciate your recommendation and are always here whenever you need assistance. 🚀💬
Oct. 8, 2024
I cannot say enough amazing things about UpCart / AfterSell and the support!!! Support team hopped on last minute when I urgently needed to migrate from a competitor app to UpCart due to some issues with conversion on the other. Patti hopped on a call with me close to 11pm at night to walk me through the launch and it could not have been an easier launch. The ability customize the cart and easily has already been a game changer. Cannot thank the team enough!
Thank you so much for the incredible review! 💛 We’re beyond thrilled to hear how Patti and the team were able to step in at the last minute and make your launch seamless. She’ll be over the moon to know her late-night help made such an impact! We’re so happy Upcart has been a game changer for you! Thank you for trusting us to be part of your success! 🚀💬
Oct. 8, 2024
We have had a great experience with the UpCart app. It's super easy to use, and the support team has been super responsive with any questions we have had. Thanks, UpCart team!
Oct. 5, 2024
Great app, it has a team that helps with any issue and the store's conversion increases a lot with it.
Thank you so much for the 5-star review! 😊 We're thrilled to hear that our team has been able to support you whenever needed and that you’ve seen such a boost in conversions. We truly appreciate your kind words and are always here if you need anything! 🚀💬
Oct. 2, 2024
Great app, think it will help my conversion rate hugely. Also, amazing support team - John was very helpful!
Thank you so much for the amazing feedback! 🙌 We're so glad to hear that you’re already seeing the potential in Upcart to boost your conversions, and that John was able to assist you along the way. He’ll be thrilled to hear this! We really appreciate your support and recommendation. 💬✨
Sept. 30, 2024
Our experience with UpCart has been excellent! The platform is user-friendly, and the upsell features have been highly effective. Plus, the customer service is super helpful and typically responds quickly.
Excellent!! Thanks for such a nice review! 😁. Super glad you found us easy to use and effective for your upsells, with the addition of great customer service. Thank you so much for trusting us to help you grow your business 😍
Sept. 26, 2024
The functionality of the Mini Cart is worth $14.99 per month - the price that appears next to the app in Shopify's app settings. However, I found out today that UpCart have been taking $75 per month from us, due to 'usage fees'. Machiavellian pricing tactics are at play here. There is no way this app is worth $75 per month ($875 per year!). Best advice is to hire a developer from an online marketplace at $10 per hour and get them to build you a Mini Cart with all the function you require.
Hi there, we’re really sorry to hear about your experience and understand how frustrating this situation must have been. We’d like to clarify that our pricing includes usage-based billing for high-performing stores, but we never want this to come as a surprise. Our team has already reached out directly to review your billing and make sure everything is clear and accurate. We truly appreciate your feedback! It helps us improve transparency and communication around pricing. 💬✨