All reviews

Rating Breakdown

  • 5
    91% (679 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (39 ratings)

Reviews with Text

  • 93% (696)
Review RSS Feed Review RSS Feed

2 / 5 Share

Dec. 8, 2024

it is a great app to increase conversions, it just really sucks to see they hide their pricing from their app within shopify. they only show it on here. Very sneaky for upcart to do this. For example i pay 30 dollars a month but saw some orders in Q4, after getting only 1000 orders they charged me $30 plus an extra $60 on top of that for "usage fees". Very sneaky and is quite wrong. The customer service said they try to be as transparent as possible about the pricing. But not having it anywhere on the app is the farthest thing from transparent. Save your hard earned money and try and find a better app.

Using app

6 months

Total reviews

4

Average rating

3.3

Developer Reply

Your loyalty mean so much to us, we really appreciate it! We think our support team is pretty great too and works hard to respond quickly to all our merchants. We look forward to continuing to work with you and love to hear any feedback you may have for us now or in the future! -The UpCart Team

5 / 5 Share

Nov. 5, 2024

Nice

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a nice review! Please let us know if we can do anything in the future! Thank you for staying and growing with us over the last 9 months, we really appreciate it 🙏

5 / 5 Share

Nov. 4, 2024

Great Service!

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

We're so glad you enjoyed our support 😍. Thank you for taking the time to leave us a nice review, please let us know how we can continue supporting you!

5 / 5 Share

Nov. 3, 2024

great support!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Our support team is always happy to help and we love to get feedback from our merchants so please feel free to reach out to us anytime! - The UpCart Team

5 / 5 Share

Nov. 2, 2024

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review, we really appreciate it! We look forward to continuing to work with you and love feedback from our merchants so let us know if you have anything on your mind! - The UpCart Team

5 / 5 Share

Oct. 31, 2024

Really helpful and fast!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great feedback! 😊 We're thrilled to hear that our team was quick and helpful in getting things sorted for you. We really appreciate your support and are always here if you need anything else! 💬✨

5 / 5 Share

Oct. 31, 2024

Great app and Michelle was so helpful! Highly reccomend!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🙌 We're so glad to hear that you’re loving the app and that Michelle was able to help make your experience smooth and easy. She’ll be so happy to know her support made a difference! We truly appreciate your recommendation and support. 🚀💬

5 / 5 Share

Oct. 30, 2024

Super helpful and fast support when setting up this great app. Thank you, Jacinda!

Store

Bawbags

Using app

16 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 😊 We're thrilled to hear that Jacinda and our team were able to help you get everything set up quickly. She’ll be over the moon to know her support stood out! We really appreciate your kind words and are so glad you’re enjoying Upcart. 💛💬

5 / 5 Share

Oct. 29, 2024

Love this app! Seamless installation and their support is amazing. Hailey helped me with some custom code and was super quick to get the job done exactly how I wanted. Highly recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Great app, easy to use and install. Also useful support, Jordan helped me well.

Store

Deemer

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 🙌 We're thrilled to hear you found Upcart easy to use and that Jordan was able to provide helpful support. He’ll be so happy to know his help made a difference! We really appreciate your kind words and support. 🚀💬

5 / 5 Share

Oct. 28, 2024

Very good app, John helped me with a few changes I needed to make in the code and did it extremely fast on the spot.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 😊 We're so glad to hear that John was able to jump in and make those code adjustments quickly for you. He’ll be delighted to know his work made your experience even smoother! We truly appreciate your support and are thrilled you’re enjoying Upcart. 💛💬

5 / 5 Share

Oct. 28, 2024

Customer support works well. They strive to resolve all issues and respond very quickly.

Using app

5 months

Total reviews

8

Average rating

4.0

Developer Reply

Thank you so much for the 5-star feedback! 🙌 We're so happy to hear that our support team has been responsive and efficient in resolving your issues. That’s exactly the experience we aim to deliver! We really appreciate your trust and kind words. 💬✨

5 / 5 Share

Oct. 26, 2024

Great customer service!

Store

Bimbino

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 😊 We're thrilled to hear that you had a great experience with our customer service team. We truly appreciate your support and are always here if you need anything else! 💬✨

5 / 5 Share

Oct. 25, 2024

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 🙌 We're so glad to hear that you’re enjoying Upcart and had a smooth experience with our team. We really appreciate your support and love having you with us! 🚀💬

5 / 5 Share

Oct. 24, 2024

Very fast service, problem got fixed immediately

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the kind review! 😊 We're so happy to hear that our team was able to resolve your issue quickly and get everything working right away. We really appreciate your support and are here anytime you need assistance. 💬✨

5 / 5 Share

Oct. 23, 2024

Honestly, this team is amazing. I had some questions and requests for special customizations when setting up my cart and the team was very fast to help me with them. You can have a great app, but if the CS is not quick to respond and help you - you can lose money on lost sales - not the case with this app! Can't wait to see the results!

Store

Lehmani

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 🙌 We're thrilled to hear that our team was able to help you with your customizations quickly and effectively. You’re absolutely right! Responsive support makes all the difference, and we’re so glad we could deliver that for you! We can’t wait for you to see great results with Upcart. 🚀💬

5 / 5 Share

Oct. 23, 2024

Love this app especially after all the help received from Jacinda!!

Store

TRATEZ

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 😊 We're so glad to hear that Jacinda was able to help you out and make your experience such a positive one. She’ll be thrilled to know her support meant so much! We really appreciate your kind words and love having you with Upcart. 💬✨

5 / 5 Share

Oct. 22, 2024

great service, very customizable

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the great feedback! 🙌 We're thrilled to hear that you’re enjoying Upcart’s customization options and that our team provided great service. We truly appreciate your support and are always here if you need a hand! 🚀💬

5 / 5 Share

Oct. 21, 2024

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 💛 We're so happy to hear that you’re loving Upcart and found our team’s help valuable. We really appreciate your support and look forward to continuing to support your growth! 💬✨

5 / 5 Share

Oct. 21, 2024

Fast and helpful responses

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 😊 We're glad to hear that our team’s quick and helpful responses made your experience a great one. We really appreciate your support and are always here whenever you need us! 🚀💬