UpCart—Cart Drawer Cart Upsell
UpCart: Shopify Sticky Cart Drawer & Cart Upsell App
Rating
4.8
feedback
700
chart
#34
All reviews
Rating Breakdown
Review RSS Feed
March 29, 2025
Great app. Patti from Customer Support was brilliant and helpful and friendly. The app was recommended by friends and would recommend it to others, especially considering the helpful support team!
Love hearing this—thank you! 😊 So glad Patti was able to help out and made the experience a great one. We’re thrilled the app came recommended, and it means a lot that you’d pass that recommendation along too. Always here if you need anything! 🙌
March 27, 2025
The app works great! When we had a problem John was friendly and very helpful.
Thanks so much for the kind words! 😊 So glad to hear the app’s working well for you, and that John was able to jump in and help out when you needed it. We’ve always got your back—feel free to reach out anytime! 🙌
March 27, 2025
Hailey was super helpful and her service was fantastic! 5 stars.
That’s awesome to hear—thank you! 😊 Hailey will be so happy to know she made such a great impression. We really appreciate the 5 stars and are always here if you need anything else! 🙌⭐
March 26, 2025
Amazing product and customer support! Hailey was amazing and patient with helping me with the cart and adding a free gift at checkout. Thank you!
Thank you so much for the kind words! 😊 We're thrilled to hear you're loving the product, and that Hailey was able to jump in and help out with patience and care. Adding that free gift at checkout can be such a nice touch—glad she got you sorted! Looking forward to continuing to work with you 🙌🎁
March 23, 2025
Working with brandon was very easy and he was helpful. The issue at hand was confusing but he was able to help me solve it.
Thanks for sharing! 😊 So glad to hear Brandon made things easy and was able to help you work through a confusing issue. That’s what we’re here for! Don’t hesitate to reach out if anything else comes up 🙏
March 22, 2025
Great app and Amazing Support.
Thanks so much! 😊 We’re really glad you’re enjoying the app and the support team’s been helpful. Always here if you need anything—just give us a shout! 🙌🚀
March 21, 2025
The app has been great and the Anna helped me a lot. Highly recommend
That’s awesome to hear—thank you! 😊 So glad the app’s been working well for you and that Aina was such a big help. Really appreciate the recommendation! We’re here anytime you need us 🙌
March 19, 2025
Patti was excellent in helping me solve my issues. Absolute professional!
Love hearing that—thanks so much! 😊 Patti will be thrilled to know she made such a great impact. She’s definitely a pro, and we’re lucky to have her! Looking forward to continuing to work with you! 🙌
March 17, 2025
amazing service
Thank you so much for taking the time to leave us a kind review, we appreciate it! Please don't hesitate to let us know how we can continue to help you! 😁
March 16, 2025
Absolutely Outstanding Support from Brandon! I can't say enough good things about the support I received from Brandon! From the very start, he was incredibly friendly, professional, and genuinely invested in helping me out. I had quite a few questions about setting up shipping protection as a gift and customizing the cart on my store, and Brandon guided me through every single step with clear and thorough explanations. Not only did he provide solutions right away, but he also went the extra mile by pointing out potential improvements to my store’s setup. He was super patient and even noticed small details that I hadn’t thought about myself. His attention to detail and willingness to help were top notch! What really stood out was how Brandon made me feel supported throughout the whole process like I was chatting with a friend who genuinely wanted my store to succeed. I couldn’t have asked for better service. Thanks to Brandon, my cart now looks great on both desktop and mobile, and I’ve got everything running smoothly! Huge shoutout to Brandon for his dedication and expertise. You're truly a legend!
Thank you so much for your fantastic feedback! We're absolutely delighted to hear about your outstanding experience with Brandon. 😁 His commitment to providing friendly, professional, and detail-oriented support is exactly what we strive for, and it’s wonderful to know he made such a positive impact on your setup. ❤️ Going the extra mile to ensure everything runs smoothly—and even offering insightful recommendations—is a testament to his dedication. 🎉 We’ll be sure to share your kind words with Brandon, and we truly appreciate you being part of our community. If you ever need anything else, we’re always here to help. Wishing you continued success with your store! 😊
March 14, 2025
Thank you so much for taking the time to leave us a nice review, we really appreciate it 🙏. Please don't hesitate to reach out and let us know how we can continue to support you! 😀
March 14, 2025
We have only had a little awhile but its increased our sales and it works flawlessly! Highly recommend you customize your cart with this.
Thank you for sharing your experience! 🙏 We're thrilled to hear that customizing your cart has already made a positive impact on your sales and is working flawlessly for you. It’s great to know that you're seeing results so quickly! 🎉 We truly appreciate your recommendation and are excited to see your continued success. If you ever need any assistance we’re always here to help. Happy selling! 😊
March 14, 2025
For me, upcart is the best cart app of all. Really good support and many features that anyone can use to raise conversions and a clean setup
We're super happy to hear that you love UpCart and find it the best cart app out there. ❤️Glad you're enjoying the features, the clean setup, and our support team—we’re always here to help! Hope you keep crushing it with conversions, and if you ever need anything, just give us a shout! 😊
March 13, 2025
Great customer service and quick responses!!
Thank you so much for taking the time to leave us a nice review, we really appreciate it 🙏. Please don't hesitate to reach out and let us know how we can continue to support you! 😀
March 12, 2025
Best solution I've found for my cart. Personally works better than anything I've had custom coded as well. Fitting the full screen on mobile and easy upsells. It's exactly what I was looking for. Fast customer support, quite literally instant responses. And always able to provide a solution but also the reasoning behind it. Nothing but great positives to say about Upcart.
Really appreciate you sharing your experience! 🤗 It’s awesome to hear that UpCart has been the best solution for your cart—especially outperforming custom-coded setups. The full-screen mobile fit and easy upsells are definitely game-changers! And huge shoutout to our support team for keeping things fast and helpful. 😀 We’re all about making sure you not only get a solution but also understand the "why" behind it. Thanks again for the kind words—we’re thrilled to have you on board! 😊
March 12, 2025
Patti is the TOP G, best customer service experience
Love to hear that! 😄 Patti is truly a rockstar, and we’re so glad she made your customer service experience top-notch! We’ll be sure to pass along the shoutout—she’ll appreciate it! 🔥 Let us know if you ever need anything else!
March 12, 2025
app stopped working , alot of glitches, free gifts not working, text all over the place. customer support does not exist. there is one agent switching between dozens of merchants. run away!
March 12, 2025
Good help from John
Glad to hear John was able to help! 😊 We’ll be sure to pass along the appreciation. Let us know if you ever need anything else! 🙏
March 11, 2025
⭐ 1/5 - Disappointing Experience This app is full of bugs that never seem to get fixed. They promise improvements, but the same issues persist, making it frustrating to use. On top of that, the customer support is terrible – no real solutions. It feels like the developers don’t care about user feedback. Definitely not worth the hassle. Avoid it if you can!
Hi, thanks for your honest review, and we're really sorry for the poor experience you had! 😥 I took a look at your support conversation and identified a few areas where we missed the mark. 🎯 I sent you an email going over each of these points, just know we take your feedback seriously! Our engineering team is also always hiring to help address the backlog of tickets so that we can prevent things like this from happening. (See the 4 open positions here: https://www.rokt.com/careers/?teams=AfterSell) We appreciate your reports, as it helps us keep the app in tip-top shape! 🚀 Both things you reported have been fixed. One was definitely a bug (that's been squashed 🐛) and the other one was more of a programming oversight (which has also been patched ❤️🩹). Please let us know if there's anything else we can do to improve your experience with the app, thanks so much! 🙌
March 11, 2025
Very helpful and solved my issue pretty quick
Glad to hear that! 😊 Happy we could help and get things sorted quickly for you. Let us know if you ever need anything else! 🙏