All reviews

Rating Breakdown

  • 5
    92% (627 ratings)
  • 4
    1% (9 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (30 ratings)

Reviews with Text

  • 95% (645)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 8, 2025

Very good service helped me with exactly what I needed

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 😊 We're really glad to hear that our team was able to help you with exactly what you needed. We appreciate your kind words and are always here if you ever need more support 💬✨

5 / 5 Share

Oct. 6, 2025

App muito bom atendimento tambem Excelente

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great feedback! 🙌 We're happy to hear you’re enjoying Upcart and our support. We truly appreciate your support and are always here to help! 💬✨

5 / 5 Share

Oct. 3, 2025

Alles super!

Store

ZoaZen

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review! 😊 We're so glad to hear you’re happy with Upcart. We appreciate your support and are always here whenever you need help! 💬✨

5 / 5 Share

Oct. 3, 2025

Great app & great customer support

Store

SVIBE

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate your kind words and are here anytime you need a hand. 🚀💬

5 / 5 Share

Oct. 3, 2025

aina is great and i find all people are here are helpful

Using app

3 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for the great feedback! 😊 We're so glad to hear that Aina and the rest of our team have been helpful throughout your experience. They’ll be so happy to know their support made a difference! We really appreciate your kind words and are always here if you need anything. 💬✨

5 / 5 Share

Oct. 2, 2025

Hailey was extremely helpful! Very quick response and solved my issue. Thanks so much!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 🙌 We're thrilled to hear that Hailey was able to respond quickly and help resolve your issue right away. She’ll be so pleased to know her assistance made things easier for you! We really appreciate your support and are always happy to help whenever you need us. 🚀💬

5 / 5 Share

Sept. 29, 2025

I’ve had the opportunity to see John’s work on advanced JavaScript projects through Upcart, and what stands out the most is his speed in approaching and solving problems. He doesn’t waste time overcomplicating things—he’s able to look at an issue, quickly understand what’s going on under the hood, and then move straight into building a solution. This makes him a great fit for situations where time is limited and results are needed fast. John’s strength lies in his ability to break down complex JavaScript logic into smaller, more manageable parts. Instead of trying to brute force fixes, he works step by step, testing along the way, which gives his solutions a solid foundation. For example, when tackling asynchronous programming challenges, he quickly identifies whether callbacks, promises, or async/await is the right approach and then implements it cleanly. This efficiency doesn’t just save time—it also reduces the risk of introducing bugs down the line. That being said, his speed doesn’t come at the cost of readability. His code is usually straightforward and easy to follow, which is especially useful when collaborating with others or passing projects along. He also has a good habit of leaving things in a state that makes future updates easier, which is something many developers overlook when they’re working quickly. In terms of debugging, John is equally fast. He has a strong sense for where problems are likely to be, and he doesn’t spend long hours chasing errors blindly. Instead, he uses a combination of testing tools, console logging, and systematic isolation of functions to zero in on the problem area. This methodical approach makes him not only quick but also reliable—fixes are thorough rather than temporary. One area where John could grow is perhaps in slowing down at times to add more documentation or explanations alongside his work. While his code is readable, a little extra context would make it even more accessible for people new to the project. But overall, this is a minor trade-off for the speed and effectiveness he brings to the table. Using Upcart with John’s contributions has been a solid experience. The app feels smoother, and it’s clear that his ability to quickly solve advanced JavaScript issues plays a role in that. He’s someone you can count on when complex tasks arise and deadlines are tight. If you’re looking for a developer who can strike a balance between speed, reliability, and clean JavaScript implementation, John is a strong choice. He’s not just fast—he’s consistent, practical, and focused on getting things working the right way.

Using app

11 days

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for taking the time to share such an incredible review! 🙌 We're thrilled to hear about your positive experience working with John and truly appreciate the detailed feedback on his approach and impact. We’ll be sure to pass along your kind words! John will be delighted to read this! 💬✨ We really appreciate your thoughtful insight and continued support 🚀

5 / 5 Share

Sept. 28, 2025

perfect

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating! 😊 We're thrilled to hear you’re loving Upcart and really appreciate your support. We’re always here if you ever need a hand with anything! 💬✨

5 / 5 Share

Sept. 28, 2025

Very user friendly UX and a really great product for the price

Using app

11 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 🙌 We're glad to hear you’re enjoying the user-friendly experience and finding Upcart a great value for the price. We truly appreciate your support and love having you with us! 🚀💬

5 / 5 Share

Sept. 29, 2025

I'm newish to Shopify and was confused about how the app worked. I ended up getting such quick and great customer service from the UpCart team. Totally a complete 180. Brandon and the team were truly so helpful!

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you so much for the amazing feedback! 😊 We're so happy to hear that Brandon and the team were able to help you get set up and feeling confident with Upcart. It’s great to know our support made things easier! We’re thrilled to have you on board and can’t wait to see your store thrive. 💬✨

5 / 5 Share

Sept. 25, 2025

Great help with app set up

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the great review! 🙌 We're delighted to hear our team could help you with the setup and get everything running smoothly. We appreciate your support and are always here if you need any more assistance! 🚀💬

5 / 5 Share

Sept. 24, 2025

Very helpful in assisting me with the configuration of the upsells. Even sent me a loom video to help explain one bit. Thanks Brandon

Using app

26 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful feedback! 😊 We're thrilled to hear Brandon was able to help with your upsell setup and even create a Loom to make things clearer. That’s the kind of support we love to provide! We really appreciate you taking the time to share your experience and are so glad to have you using Upcart. 💬✨

5 / 5 Share

Sept. 19, 2025

Michelle helped with with an issue I had and solved my problem immediately! It was late at night but she was there in the chat to help. Thank you!!

Using app

12 months

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🙌 We're so happy to hear that Michelle was able to resolve your issue right away, even late at night. She’ll be delighted to know her help made such a difference! We truly appreciate your continued trust and support after a year with Upcart. 💛💬

1 / 5 Share

Sept. 18, 2025

Very bad support, i have an issue with their cart since 6 days, still waiting for their technical support to even look at my issue. Only chat support asking me to wait until technical support is available, 6 days already i don't recommend this app at all.

Store

HIKEASE

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

Hi there, we’re really sorry to hear about your experience and completely understand how frustrating it must be to wait that long for technical assistance. That’s definitely not the level of support we want to provide. Our team has reached out directly to look into your case and ensure your cart issue is resolved as soon as possible. We truly appreciate your patience and feedback it helps us improve and serve our users better 💬✨

5 / 5 Share

Sept. 18, 2025

Muy buena atención al cliente, tenia un problema con un apartado de la aplicación y en un momento me lo han sabido arreglar, encantadísimo.

Store

Mi tienda

Using app

7 days

5 / 5 Share

Sept. 18, 2025

This is the 3rd store i've used upcart on. Works perfectly, integrates really nicely with shopify and the bundle apps i use. Had a couple of issues today trying to get a new product to show up as an upsell, Lillian in customer service went through it all with me and 20 minutes later everything was working exactly as it should. Great app!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! 🙌 We’re thrilled to hear that Upcart is running smoothly across multiple stores and integrates well with your Shopify setup and bundle apps. It’s great to know Lillian was able to walk you through everything and get things working perfectly so quickly! She’ll be delighted to hear this! We really appreciate your continued trust and support. 🚀💬

5 / 5 Share

Sept. 16, 2025

Good app, good customer service HIghly recommend

Using app

3 months

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for the wonderful review! 😊 We're thrilled to hear that you’re enjoying Upcart and that our customer service has been helpful. We really appreciate your recommendation and look forward to continuing to support your success! 💬✨

4 / 5 Share

Sept. 15, 2025

This is a good app and the team provide good customer service. I wish it was a bit easier to set up (for us non-techies) but other than that happy with it.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for the great feedback! 🙌 We're glad to hear that you’re happy with Upcart and that our team has been able to support you along the way. We completely understand that setup can feel tricky at times! Your feedback is very helpful as we continue to make the process even smoother. Thanks for being with us! 💡💬

1 / 5 Share

Sept. 13, 2025

I don't use the app but it still charges me monthly, please refund me

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi there, we’re really sorry to hear about the billing issue and completely understand your concern. That’s not the experience we want for our users. Our team has already reached out directly to set you up with a refund. Thank you for bringing this to our attention! We’ll make sure it’s resolved quickly 💬✨

5 / 5 Share

Sept. 6, 2025

I installed UpCart mainly to offer rewards directly in the cart, and it's been super straightforward to set up. The interface is really easy to use, and I’ve been testing out the upsell and reward features. So far, I’ve already seen a few upsells come through, which is a great early sign. Shoutout to Hailey from the support team—she noticed I wasn’t getting anywhere with the AI bot and jumped in to help without me even asking. Really appreciated that kind of initiative!

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! 🙌 We're thrilled to hear that setting up Upcart was easy and that you’re already seeing upsells coming through! That’s amazing progress! Hailey will be over the moon to know her quick support made a difference when you needed it. We really appreciate your kind words and can’t wait to see your results keep growing! 🚀💬