All reviews

Rating Breakdown

  • 5
    91% (677 ratings)
  • 4
    2% (14 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    5% (39 ratings)

Reviews with Text

  • 93% (695)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2025

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! 🙏 We're so happy you're enjoying Upcart! Your support means the world to us. If you ever need anything, our team is always here to help! 😊

5 / 5 Share

Dec. 19, 2025

The app seems to be pretty straight forward once you get your head around. There were a few bits I couldn't figure out so had to reach out to their support team. Mark was pretty quick responding and super helpful so at the end we managed to sort it out.

Store

Baxory

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Michelle was amazing to work with. She was always helpful, responsive, and made sure any issues were resolved smoothly. Thank you Michelle!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

2 / 5 Share

Dec. 15, 2025

This app is very inconsistent. ive been using it since 2024 and the new 2.0 update has ruined everything. Certain users are not able to edit carts properly depending on device which means this app is no longer compatible for all users. Buttons you press to do something simple as changing the design (Color) or personalized cart messages, do not work constantly. I could not get any help from a team member because they couldn't even identify their own issue. as well as the other users complaining about this problem.

Store

HLStore

Using app

--

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 15, 2025

Upcart is a fantastic app that gives us lots of tools to improve customer experience on-site. Support is always fast and helpful, shout-out to Aina who quickly fixed an issue we recently had with the up-sells. Would recommend for any store

Using app

Almost 2 years

Total reviews

8

Average rating

4.6

Developer Reply

Thank you for this wonderful review! 🙏 We're so glad to hear you're enjoying all the tools Upcart has to offer! And a big shout-out to Aina - we'll make sure she knows how much you appreciated her quick help with the up-sells. Your recommendation means everything to us. Thanks for being a valued user! 🚀

5 / 5 Share

Dec. 15, 2025

John hat einen überragenden Support geliefert. Super!

Using app

11 days

Total reviews

5

Average rating

5.0

Developer Reply

Vielen Dank für diese tolle Bewertung! 🙏 We're thrilled to hear that John provided you with outstanding support! We'll make sure he knows how much you appreciated his help. Thanks for choosing Upcart - we're here whenever you need us! 😊

5 / 5 Share

Dec. 14, 2025

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

aina stole my heart lol good shit bruh

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Haha, we love this! 😂 Aina is going to be so happy to see this review! We're lucky to have her on the team, and we're glad she could help you out. Thanks for the awesome review - appreciate you! 🙌

4 / 5 Share

Dec. 11, 2025

Great app, easy to customize the cart and customer service is great! Had help by Lilllian who was swift to answer and help me, nothing at fault there! But I do fint the monthly subscription expensive which is why im giving it 4 stars. Looking for a cheaper alternative for this reason.

Using app

4 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the detailed feedback! 🙏 We're so glad to hear the app has been easy to customize and that Lillian was able to help you quickly! She's a fantastic member of our team, and we'll make sure she knows you appreciated her support. We understand your concerns about the subscription pricing. Our team is always happy to chat about this! Feel free to reach out anytime. Thanks for being a valued Upcart user! 😊

5 / 5 Share

Dec. 11, 2025

Very good customer support and app

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the great review! 🙏 We're happy to hear you're enjoying both the app and our customer support! Your feedback means a lot to us. Thanks for being a valued Upcart user! 😊

5 / 5 Share

Dec. 10, 2025

My experience with UpCart has been great so far. Jam made the whole process easy. I really appreciate the fast and friendly support!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this awesome review! 🙏 We're thrilled to hear that Jam made the whole process easy for you! Fast and friendly support is what we strive for, and we'll make sure Jam knows how much you appreciated his help. Thanks for choosing Upcart! 🚀

5 / 5 Share

Dec. 10, 2025

Hailey fixed the issue very quickly. Thanks so much

Store

Getme

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words! 🙏 We're so glad Hailey could fix your issue quickly! She's a great member of our team, and we'll make sure she knows you appreciated her help. If you need anything else, we're always here! 😊

5 / 5 Share

Dec. 8, 2025

Always quick with helping out! Good product, increased conversion

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🙌 We're thrilled to hear that our team has been quick to help and that Upcart is driving increased conversions for you! That's exactly what we love to see. If you ever need anything, we're always here to help! 😊✨

5 / 5 Share

Dec. 8, 2025

I was helped very quickly and well!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🙌 We're thrilled to hear you were helped very quickly and well! Our team is always here to provide fast support. If you ever need anything, we're always here to help! 😊✨

5 / 5 Share

Dec. 4, 2025

Amazing 24/7 customer service!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🙌 We're thrilled to hear you're enjoying our 24/7 customer service! Our team works around the clock to make sure you're always supported. If you ever need anything, we're always here to help! 😊✨

1 / 5 Share

Dec. 4, 2025

stupid app, buggy

Using app

3 months

Total reviews

7

Average rating

3.3

3 / 5 Share

Dec. 3, 2025

Good app but does not work in my multi-market, multi-language and multi-TLD setup. Support is AI bot.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for sharing your feedback! 🙏 We appreciate you bringing this to our attention. Multi-market and multi-language setups can be complex, and we'd love to help you get everything working smoothly. Our support team (real humans!) is here to assist you with your specific setup. We're committed to making sure Upcart works perfectly for you! If you need anything, we're always here to help! 😊

5 / 5 Share

Dec. 2, 2025

John helped me with my problem and solved it in 5 min! Thanks, awesome team and product!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🙏 We're thrilled to hear that John was able to help you so quickly! Our team takes pride in providing fast, effective support, and it's wonderful to know he solved your issue in just 5 minutes. Thanks for being such a valued Upcart user. If you ever need anything else, we're always here to help! 😊

5 / 5 Share

Dec. 1, 2025

Always a great service to help and solve issues right away! Very happy with the service of Upcart. Thanks!

Using app

14 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🙏 We're thrilled to hear you're happy with Upcart's service! It's wonderful to know we've been able to help you solve issues and improve your store. Your satisfaction means everything to us. If you ever need anything, we're always here to help! 😊

5 / 5 Share

Nov. 29, 2025

great! she's really helpful and friendly nice to help me with my concern. also made sure everything went smoothly

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! 🙏 We're thrilled to hear our team was able to help you with your concern in such a friendly and helpful way! Making sure everything goes smoothly for our users is exactly what we strive for. Thanks for being a valued Upcart user. If you ever need anything, we're always here to help! 😊