All reviews

Rating Breakdown

  • 5
    93% (428 ratings)
  • 4
    4% (18 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)

Reviews with Text

  • 98% (450)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2021

The customer support responds very quickly and is very helpful in finding suitable solutions. Keep it up!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2021

Fantastic App, does what it's supposed to. In addition, best customer support I've ever seen, Sarah is extremely helpful and quick responding, very recommended overall!

Store

MobyFox

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 27, 2021

Great Bundle App or cross selling + AMAZING Customer Support. Sarah has been so very helpful! I'm confident that UFE will boost sales :)

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2021

Responsive and helpful support - App ticks many of the boxes we require as a business to increase and cross promote sales

Store

W'ZIS

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

I use this for volume discounts and it looks and works fantastic! I've asked for some custom coding and they were able to promptly accommodate. Quick customer support. This makes up 90% of my sales. Happy to recommend it.

Using app

About 1 month

Total reviews

8

Average rating

5.0

1 / 5 Share

March 17, 2021

If you don't use it and don't remove the app you will be charged because the application comes to count the total orders of your store and not the orders made with their application. Result I have 70 euro charged for an application i'm not using anymore. Be sure to uninstall totaly this application if you don't use it.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for posting your honest feedback review. We've checked your logs and I could see that you are one of our early customers, appreciate that. Sorry to hear that our pricing plan is not suited well for you, Our pricing plan is based on the sales volume of the store, which is mentioned on the pricing accept page before accepting the pricing plan. Also, there is a dedicated detailed article about our pricing on our helpdesk site: https://helpdesk.helixo.co/pricing-billing-98a6021fcb7b4564a34ee716002a8227 I could understand that you haven't used the app after January 14 while checking the analytics. While checking I could see that $79.99 was charged from you (combined of 4months), and btw congrats on earning €36,781.55 (~ $44057.68) that's an ROI of 55,078% which is really great, to be honest!! It's performing better than most of other stores while checking our analytics. We strongly believe it's not fair to charge if we didn't give value, so we understand the matter, We are happy to give you a refund for the period you haven't used. Also, if you wish to use our app, and believe it adds value to your business, then we are happy to give you an unlimited orders pack for a fixed rate per month - UNLIMITED PACK Offer is live this week, you can grab that. We've already contacted you but couldn't got any response. Feel free to reply us at [email protected] to resolve the issue and process refunds! Valsaraj R | Founder, Upsell Funnel Engine

5 / 5 Share

March 16, 2021

Very useful app. I have been using it for past few days and the support team is really great. I highly recommend this app. Ms Sarah from support team was very helpful.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2021

One of the best apps out there! Works smoothly! It does what it needs to do and the customer service is very fast and helpful!

Using app

6 days

Total reviews

27

Average rating

4.8

5 / 5 Share

March 11, 2021

Easy to setup. works out of the box 5 Stars . Customer service is very responsive and takes all suggestions to tech and dev team.

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 11, 2021

It is easy to use, and when I had questions Sarah from the chat helped me :) very good customer service!!! Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2021

The stuff is very kind. And it's easy to make the Cross Sell & Upsell. Suggest you guys to add the app

Using app

About 21 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

March 9, 2021

Probably the best app for upselling and crosselling products, great support and a lot of funcionality!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2021

great app and great customer support. My issue get resolved in just 5 minutes. I would like to recommend this app

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 5, 2021

I had to need a bundle purchase app so search it to the Shopify app store. I found out so many bundle apps but it was hard to find what I want. But then, I found 'UFE Cross Sell & Upsell Bundle' finally and it was really really different from other similar apps. 1) Most bundled apps align items vertically. However, this app aligned items horizontally and displayed the item name beside the image, so it went well with the existing homepage. 2) And it's also available to activate with only one item. Other apps wanted two items at least for activate to bundle feature. This is very big difference from other apps. After installed it, I had trouble with one thing but it was never big one in the result. Because their crew(Helixo support team) is a very excellent expert. I sent require help message in the app and they reacted quickly and kindly. They found a way so easily and it was surprised me. And they also found what I didn't find and advanced it, too. Now I write a review with feel very satisfaction. If anybody wanna a bundle app, I recommend this app strongly! I spent search so many time to find this app. And I hope you save time. Thank you! Helixo guys! And especially thank you, Sarah!

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 4, 2021

Very helpful and friendly, I already solved a lot of problems with help of system support, Sarah. Thanks. I do enjoy using this app for my website.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2021

Working nice and easy to use. Customer service is 10/10, goes above and beyond to help. Recommended!

Using app

About 6 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2021

great app and great support. I had some problems after installing the app because some things didn't work properly but the support promptly fixed them.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2021

Installed this app to create product bundles.App works well, as described. Have compared multiple apps and would recommend this one.

Store

Vintoz

Using app

21 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 28, 2021

perfect app to create lovely bundles and flexible positioning options. I created a custom category for my bundles and placed my bundles there.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2021

Thank you for helping me create the bundle on my website! I really appreciate the effort. It is quick and hassle free

Using app

About 1 hour

Total reviews

5

Average rating

4.2