All reviews

Rating Breakdown

  • 5
    93% (993 ratings)
  • 4
    4% (46 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2022

Great app, comes loaded with a lot of upsell functionalities yet it hardly impacts the website speed. After just one month into the app, I have seen an upside in the revenue of my store. Let me also mention the amazing support team, they have who are willing to help out of their skin. I am rooting for them. Again, thank you for all the help. Totally worth the price :)

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Hi, It’s great to hear that you had a positive experience with us. Our team will be happy to hear that their hard work has paid off! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

March 25, 2022

Super app - very simple setup and lots of possibilities for custom CSS. Have it already installed on other shops, and it defintely boosts sales a lot with cross-sales and bundles. A/B test of different offers is the most powerful feature. Support (Tinu) is fast, friendly and very throrough making sure you are in good hands. App works best for single-currency stores, and you need a extra translation app for multilangual shops (I use langify). Def an app I would recommend to increase cross-sales and make bundles.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

4 / 5 Share

March 25, 2022

Good app to "Cross-selling" and fast CS support. Recommended. For non-English countries, some features wouldn't fit to customers perception, but the app has a 7-day free trial, so you could test it and figure it out if it works out for you.

Using app

7 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for giving us your feedback. We will consider the feature request provided by you in our feature update for the missing star. If you have any other suggestions, we would love to hear them. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

March 23, 2022

an amazing app which is fully customisable and looks great! The support was very helpful and prompt!! 5 stars!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

March 21, 2022

Very good customer support! Fast and very kind! I like the Dashboard and the overwiev a lot! Very easy to understand.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

March 18, 2022

I love the minimalist design of this app , it's really easy to use and the assistance was really helpfull as well

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much. Your words really made my day. Feel free to contact us in case you need further assistance. Please contact us at [email protected] or via our in-app chat. We are always here to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

March 16, 2022

I'm very happy with the application, I've been looking for an upsell app for a long time, but this one is really good.

Store

Zubček

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Your words made our day. Thank you so much for the time to share your feedback on our app. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

March 16, 2022

Such a great support team! Sarah replied to a query within minutes, which is very hard to come by these days.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating and consider great values in our support. We are always happy to help merchants like you In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

March 15, 2022

I really enjoy using this app. UI is great and easy to manage, far better than any other apps I've tried for cross-selling. Customer service is also responsive and helpful when you have questions or issues.

Store

NAILUXE

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for finding great value in our app. Your feedback is really made our day. We take pride in knowing our customers are happy with their store experience. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

March 15, 2022

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great

Store

Pacozy

Using app

5 days

Total reviews

4

Average rating

4.0

Developer Reply

First of all, Thank you so much for your review. It means a lot to us I know the minimum 100-words limitation of the review will be a burden in your tight business schedule. Anyway, really thankful for your time. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

March 11, 2022

I asked for assistance to fix a small detail and the service received was great and timely! I’ve been talking to Tinu the whole time and she’s been so thoughtful to guide me to the best solution. Thank you Tinu it was a pleasure to meet you <3

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your valuable words. Your feedback means a lot to us. We're happy that you're happy, and we're looking forward to help you again. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate

5 / 5 Share

March 11, 2022

Awesome app especially the quick customer service. Great UpSell and Cross Sell App. Keep it up like that please!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate

5 / 5 Share

March 9, 2022

This is a very configurable app. It's so configurable that it might take a little time to get it dialed in. But once you do, it's great! I had some issues with the integration, and the support team was quick, helpful, and thorough. You guys rock! Thanks for all your hard work!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

March 9, 2022

Easily the best review app out there, most customize options, just everything. I really like the customize options that are available.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your precious words. We are always happy to help merchants like you :) In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

March 9, 2022

Great app - and the support is excellence. Very fast and solution-oriented. Can definitely recommend testing it out.

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

March 8, 2022

I am startup and like this app and also the support. The possibilities of the app is very nice and if there is any problem the support is very good!

Store

Andgow

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon! In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Tinu, Customer Support Advocate.

5 / 5 Share

March 7, 2022

The service is excellent, thank you for the support, Sarah. The features are beautiful and worth a try, We wish you the best.

Store

PETS PW

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for the amazing feedback! ✨ It means the world to us! 🤗 In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

5 / 5 Share

March 5, 2022

Very friendly, competent and fast support. My issue was resolved within 10 minutes. I recommend this app. Thanks very much

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for finding great value in our app and our support. And our special thank you for recommending our app. we always here for any service In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.

2 / 5 Share

March 4, 2022

I installed this app to try. It didn't fit my needs so deleted it during the trial period. App leaves code you need to manually delete from your store. If you're just going to to try make sure you're comfortable with removing their leftover code manually.

Using app

4 days

Total reviews

3

Average rating

2.7

Developer Reply

Hi Omer Ozener, thank you for the review! But that's not true 🚫 (New merchants don't get confused). I can explain in detail, our app is one of the few apps that do this in a clean way!! 🧹 1. Most of the apps add some code to the theme for the proper working of the app. But most of the apps don't remove it because after uninstall apps lose access to the theme. 🥊 2. What UFE do differently is we optimized 🪄 our code in a way that it only loads the code if the app is installed. (For other apps, the theme injected code still loads and runs in merchants store) # In order to check it yourself, install and uninstall UFE, then 🤿 Step 1: go to your store in Chrome browser and press "Ctrl + U" or "⌘ + U" to view the source code of the store Step 2: Find for "ufe.helixo.co" keyword inside it, so you can check whether the code still adding on to the storefront or not. In our case, you can't find "ufe" related keywords because it's designed in a way to include only if the UFE is installed. But this is not the case for some other apps. For the sake of transparency, after uninstall, we do send an email to the merchant informing about removing code snippets with a detailed article about it. We also recommend to contact us if the merchant needs help, we will do it for them as soon as possible. 🤝 Sorry for the inconvenience caused, and thank you for your positive review and for allowing me to explain it to everyone! 🙌 In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Nikitha, Customer Support Advocate.

5 / 5 Share

March 2, 2022

I tried several apps and this was the best to create discounts bundle pricing for different quantity. Easy to use and Great Customer Service!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words. once again thank you for finding more value in our app. We are always happy to help merchants like you In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. - Sarah, Customer Support Advocate.