UFE Cross Sell & Upsell Bundle
Boost Sales with BOGO, Volume Discounts and Cart Upsell offers
Rating
4.8
feedback
1,066
chart
#416
All reviews
Rating Breakdown
Review RSS Feed
Aug. 17, 2021
Sarah the customer support girl is incredible and very helpfull. Great app i would highly recommend :)
Thank you so much. Thank you for mentioning my name. This is a great motivation for me and my team to work harder. Please let us know if you need any further assistance at [email protected] or via our in-app chat. We are always happy to help. - Sarah, Customer Support Advocate.
Aug. 16, 2021
The customer service responded quickly. The app is easy to use and can be set up easily. It would be better if it could be set based on price.
Thanks a lot for your generous words. If in need of further help please contact us at [email protected] or via our in-app chat. We are always happy to help. - Sreeshankar, Customer Support Advocate
Aug. 15, 2021
Sreeshankar is the best! Very professional and the most helpful. He helped resolve all of my issues and fulfill all my requests with no delay! This is the best app for upsells, hands down!!! Thanks Sreeshankar!!
Thank you so much for this wonderful review. Your words have overwhelmed us with positivity. Thank you for all the love and support. This really inspires keep up the hustle and improve our services for you. If you are in need of any assistance in the future please contact us at [email protected] or via our in-app chat. - Sreeshankar, Customer Support Advocate.
Aug. 14, 2021
The app is very easy to use and the support team is excellent aswell. You can't go wrong with UFE .
Thank you so much for this wonderful review and all the support. If you are in need of assistance in the future please contact us at [email protected] or via our in-app chat. We are always happy to help. Thank you for your time. - Sreeshankar, Customer Support Advocate.
Aug. 14, 2021
Sreeshankar helped us solve our issue in minutes, definitely recommend this app for sure, thanks man!
Thank you so much for taking the time to share your experience with us and the Shopify community. We shall keep up our efforts to improve our services for you. If you are in need of any assistance in the future please contact us at [email protected] or via our in-app chat. We are always happy to help. -Sreeshankar, Customer Support Advocate
June 10, 2023
Really good, works perfectly and the customer support team is great. It has increased my sales and is very user friendly
Thanks a lot for your generous words. If in need of further help please contact us at [email protected] or via our in-app chat. We are always happy to help. - Sarah, Customer Support Advocate
Aug. 11, 2021
This is a great app with prompt support for promotions and bundling. Multiple levels to customize mechnisms.
Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us. If in need of further help please contact us at [email protected] or via our in-app chat. We are always happy to help. -Sarah, Customer support Advocate.
Aug. 10, 2021
Awesome app for new store owners. The pricing is perfect. The most outstanding feature is the customer service, especially Sarah.. she is a wonderful woman when it comes to sorting out the problem. I cant wait for UFE 3 with the new features.
We really appreciate you taking the time to share your experience with us. Nothing inspires us more than happy customers like you and we intend to keep that up. Please contact us at [email protected] if you need assistance or via our in-app chat. We are always here to help.
Aug. 9, 2021
high price, poor quality, not up to expectations, nothing special. The price is not commensurate with the value received
Please note, in the online world, it is practically impossible to avoid negative reviews. We had contacted Shopify regarding fraudulent reviews, and this is what they had to say. But we are graceful in admitting the mistake if it was our fault. But that is not the case here. This review seems fraudulent for the following reasons and to the merchants reading this we kindly ask you not to trust this review. TL;DR Hello, While checking your account we could find the following data. 1. You made this review just after 10 days of installing our app. Now let me explain why that point is important. Within 10 days of installing you got 15 impressions. It would result in an approximately 10% conversation rate. Anyone with experience in the e-commerce field would agree that that is an unreasonable expectation in such a short period of time. In fact, we have clearly explained this in our help desk article, how much time on average you should give for the app to show results. That being said the time you had with our app is not enough to make such a statement that you have made. 2. So what made you drop an unreasonably biased negative opinion on our app in such a short time? Did you have a bad experience with our customer care services? No, you haven't contacted us even once in this time period. Now about the pricing of the app. While checking your store has zero orders. Also, you had availed $19.99 Unlimited plan. There are cheaper plans for you if you have only less than 50 orders per month, you can either use our app for free with a watermark or use our app for $7.99 per month without a watermark if you have only less than 50 orders per month. 3. So, as you can see we have taken extra care to make sure that merchants of all financial spectrum can use our app to increase their conversion. So we would love to hear why you think our app is expensive since you voluntarily accepted the unlimited plan when there was a cheaper plan that would fit your purpose. For the above-said reasons, we ask the customers who read this to kindly not trust this review and please try our app for yourselves to see the result. - Sarah, Customer Support Advocate
Aug. 9, 2021
The customer service has been really helpful. We've just started using this app and it definitely has enhanced our customer experience on our website with easy to view complimentary frequently bought items. So far so good. Just hope that it can soon allow customers to use discount codes on our website on top of the UFE cross sell discounts, that would be great. Other than that, highly recommended!
Thank you so much for taking the time to share your experience with us, with the Shopify community. This is exactly the inspiration we need to keep going. Thanks again for the love and support. If you come across any more trouble please contact us at [email protected] or via our in-app chat. We are always happy to help.
Aug. 8, 2021
I just installed this app and will need to test it out... but so far they have great customer service and seems like the app will be doing what we need. We will try it!
Thank you for your kind words. It is much appreciated. If you stumble across any issues please contact us at [email protected] or via our in-app chat. We are always happy to help. Thanks again for the support. - Sarah, Customer Support Advocate
Aug. 8, 2021
There are still features need to be upgraded with their app. But definitely, their customer service is awesome. They won't leave you empty handed, they will help you until your issue is resolved. Amazing!
Thank you so much for your kind words. We shall strive to improve our services for you. Thanks again for your support. If you stumble across any more issues please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Sreeshankar, Customer Support Advocate.
Aug. 6, 2021
It's really bad, strongly not recommended, waste my time!!! After the application is installed, the product attributes of the theme template will be destroyed. After responding to the problem, he said that it would be resolved as soon as possible and asked me to wait, but he waited until the evening before replying to me saying that the problem has not been resolved.He said that he would help me solve it before the next morning. I asked in the morning and said that they hadn't gone to work yet, and they would help me solve it as soon as they went to work. In the afternoon, they told me that the invitation to edit the topic had expired. Oh??? I sent this invitation yesterday, he said he was helping me solve it, but it hasn’t started today??? I vomited, so disgusting
Hello Xie JiRong, First of all, let me apologize for the inconvenience you had to endure. It was really unfortunate. The issue was a jquery issue. All we had to do was small editing in the theme liquid to solve the issue. But when the developer tried to access your admin via the staff invite you sent us yesterday it said the invite expired. So we immediately asked to staff account invite again. We had sent you a mail stating the same including a Screenshot showing a message, said the invite expired. Normally the invite would expire only after 7 days. We don't know why this happened, but it was really unfortunate. You contacted us on 5/8/21 afternoon, and on 6/8/21 morning we notified you that our developers will resume looking into the issue. After they had found the fix all they had to do was to edit the code. But the staff invite expired unexpectedly. We did ask you to resend us an invite but seems like that was really frustrating for you, we are sorry. We are more than happy to solve this issue for you please send a staff account invite to [email protected] and we will fix it right away. We are always here to help. -Sarah, Customer support Advocate.
Aug. 5, 2021
I wanted to create bundle for my e-shop, I was little bit lost at the beginning but the online support was realy nice to help ! Thanks
Thank you for your review, Happy to see that, I am always happy to help merchants like you. If you have any further issues please contact us at [email protected] or via our in-app chat. -Sarah, Customer Support Advocate
Aug. 4, 2021
This app allowed me to easily test various cross sell features without making a big time or money investment. Also, their support is TOP NOTCH!!!
Thank you so much for your kind words,It helps and inspires us more than you think. We will strive on a daily basis to provide you with the best of service. If you have any further issues please contact us at [email protected] or via our in-app chat. -Sarah, Customer Support Advocate
Aug. 4, 2021
Does exactly what I need it to do and its free which is great for my new store will be upgrading to the paid option once I have enough traffic
We are really excited to hear that you like our app. This is exactly the boost we need to keep going. We shall strive to provide you with the best of our service. Feel free to contact us in case you need any assistance with our app. Contact us at [email protected] or via our in-app chat. We are always happy to help. -Sarah, Customer Support Advocate.
Aug. 3, 2021
First time using this app and it's FREE. It performs the way I would like it to be with helps from the Developer. The customer service team are so amazing especially Sarah. Keep up the great work guys! Much appreciated! Thanks heap.
Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up. In case of further queries please contact us at [email protected] or via our in-app chat. We are always happy to help you. -Sarah, Customer Support Advocate.
Aug. 2, 2021
Just installed the app and had the first conversions. The support is great, needed some changes in the theme that they helped me with. They even suggest some changes to the design and provided me with the css to add to the widgets. Overall very satisfied so far!
Thank you so much for leaving us such a great review. Your words inspire us to keep up the hustle. We are always here to help you if you come across any more requirements or issues. Please contact us at [email protected] or via our in-app chat. -Sarah, Customer Support Advocate
July 31, 2021
Helped me resolved all the issues I was having and gave me more tips to help my website look better!
Thanks for leaving a feedback, I really appreciate that. 😊 I am always here to help you :) In case of further support feel free to contact us through our in-app chat or write us at [email protected] - Nikitha, Customer Support Advocate
July 31, 2021
Great app, UI looks good and highly customisable. Nikitha gives the best customer support! She reviewed my store and gave some really great advises. She also spotted a issue with the checkout page (probably caused by the custom theme I use) and have her team fixed it in half an hour. That was amazing! Keep up the good work!
It was my duty to go an extra mile to help merchants like you to increase the sales! 😊 Also, thank you for writing this awesome review without even asking it, really appreciate that 🤩 In case of further support please contact us through our in-app chat or write us at [email protected] - Nikitha, Customer Support Advocate