Variant Option Product Options
Shopify Product Options App for Shopify
Rating
4.7
feedback
598
chart
#339
All reviews
Jan. 11, 2021
We use this app to help provide a larger variety of options for our customers and its amazing. After trying to find the perfect one, Best Custom Product Options has everything we needed and even more. Not to mention, the customer service is amazing too! After experiencing a small issue they resolved it within a day. Definitely recommend this app!!
Jan. 3, 2021
Just went live with our restaurant and ran into the issue where orders came in without price add-ons. 2 out of the first 8 orders randomly did not charge for the add on items. The add on item added to the order (text) and displayed to the customer, however did not actually charge. Going to have to scrap this app and hundreds of hours of time creating our variants for hundreds of food items. Very disappointed and have been paying for this app during development. No testing yielded this, and we are using the app in the most off-the-shelf intention. Reading other reviews this has been a known issue since June 2020.
Hi Katerina, we fixed the issues you had with the app. Some themes need settings or code to be changed to get everything working together. I also refunded you all your charges of the app while you where developing your store. Please let us know if there is anything else we can do to help you. Jon Relentless Apps https://www.relentlessapps.com/contact/
Dec. 28, 2020
Ok perfect job thank you for all no problem i delete bad comment you did all good like i wanted i recommended your app
Dec. 13, 2020
This app is great for setting customised products with several variants. The guys have always been quick to respond to queries, and always find a solution to the problem. So Glad I found their app.
Dec. 11, 2020
Communicative and helpful. They helped answer some questions and issues that I ran into. They responded to most emails within the same business day.
Dec. 10, 2020
Great app that gives us the ability to create beautiful variant choices with colors and images. Variants for each product is very easy to customise. And good, quick and helpful support.
Nov. 30, 2020
Awesome support. Thanks Martin for your prompt response. Very easy to use app, does what it says & customer support is just awesome. Would be really good if relentless app could come up with more features in One single app. (for eg - virtual options, size chart/guide, customer reviews, etc - primarily all check out features into one single APP).
Dec. 1, 2020
Martin and Jon from Best Custom Product Options helped us a lot when we faced an issue. Thanks to them, our issue was fixed in a few hours.
Nov. 30, 2020
I am really impressed with the apps support team Martin and Jon were great in assisting me for a fix in the code. Besides that the app is great for multiple and custom written options good job
Nov. 27, 2020
The only app I could find that would meet 90% off my needs and support is just amazing so quick to reply to email and would definitely recommend this app to anyone. If you can make this app work with ajax cart that would AWESOME!
Thank you for the amazing review. We plan on developing our own ajax cart that is compatible with our price add-ons but we have been very busy lately. We'll email you when it's available. - Jon Relentless Apps
Aug. 11, 2022
I have tried several product option apps and this has been the easiest to set up. Plus the customer service with this app is outstanding. Super helpful and fast replies. I highly recommend.
Nov. 24, 2020
This app has worked great for me. I use it to add variant options that I can't get with Shopify. I like that it's user friendly and any time I run into an issue or have a general question, Jon has been super helpful.
Nov. 22, 2020
This app has helped me fix a problem with obtaining customised info for products, quite often customers would omit this in the notes box at check out and I would spend a lot of time chasing them for their customisation details but this fixes the issue. Easy to install and use. Highly recommended!
Nov. 19, 2020
its a good easy app to use, we needed a fix to a problem we were experiencing and one email to support and the answer was provided quickly to solve the issue.
Nov. 17, 2020
App is working out well. The support team is very reliable. Look forward to working with this app in the future
Nov. 16, 2020
Great app with great support! We reached out for some help setting up and their team got back to us multiple times within 24 hours. Would recommend!
Nov. 16, 2020
I was in trouble because I couldn't edit the code, but when I contacted him for help, he responded politely and quickly. It's a good app with good staff.
Nov. 13, 2020
This is a really good app which fits my requirements. On top it, price is pretty competitive which makes it a lucrative deal. I had an issue theme compatibility with this plugin and it was resolved pretty quickly. Kudos to the team.
Nov. 10, 2020
This app was perfect for me as I needed the option to add names to products in different colors. The supports was also very fast and they swiftly sorted anything I couldn't figure out myself.
Nov. 9, 2020
This is a great options app. Very simple and straightforward. The only problem is, it didn't play well with our theme. Apparently, there's a known glitch with this app on some themes. Here's what occurs... The price for an option will display correctly on the product page, but then the price will zero out as soon as the item gets added to the cart. The developer sent me some code to add to our store (much appreciated), but it failed to sort out the problem. Sadly I can't use this app in its current state.
Thank you for your kind words about our app. I am sorry the app didn't work properly for you. With hundreds of themes and thousands of apps there are endless possible compatibility problems. We are constantly improving our app to fix any problems that come up. I emailed you back to try and fix this issue but I never heard back from you. Let us know if there is anything we can do to help you in the future. - Jon Relentless Apps