All reviews

Rating Breakdown

  • 5
    89% (533 ratings)
  • 4
    3% (18 ratings)
  • 3
    3% (15 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (24 ratings)

Reviews with Text

  • 95% (567)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 5, 2020

I've used this app on several stores now, and it's the best. I contacted support for one store and support got back to me right away with the correct answer. Highly recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 30, 2020

I definitely like the app and think it's a big help, though I'd really like the option to change swatch/image sizes for each product...hint hint. The customer service has been great and to me, that is as valuable as the product functionality. I also signed up for their Size Chart app and am very happy with it!

Using app

About 1 month

Total reviews

11

Average rating

4.0

Developer Reply

Hi Brett you are able to do this with code :) https://www.relentlessapps.com/kb/how-to-i-change-the-size-of-the-color-swatches-or-image-swatches/

5 / 5 Share

Oct. 21, 2020

Shopify is very lack luster when it comes to variants. Our business offers a lot of options for our products and this was just what we needed. Customer service as amazing too! I highly recommend this app if you have a lot of variants.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

I do custom pet and hooman portraits on my website. This app helped me to provide tons of options for customer to upload photos, summit their preference, etc. I was having trouble in the beginning with the product options being covered by some of the images. And their support team has been helping me to fix the problem! They even help me to modify a few things to make my website even more user friendly! Great customer service and great App! Special thanks to Jon and Martin who helped me fix all the problems!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

I wouldn't be in business without this app -- my product depends on its functionality 100%. There have been a few minor issues, which is to be expected, and Jon and Martin have fixed them immediately. They reply within 24 hours with a solution that works. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

The Best App for product add-ons & options period. I have tried all 100+ apps on Shopify & nothing beats this app. A Bit pricey than other similar looking apps but for a reason & worth it. Kudos to the small team of 2 people. 21 21

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Leicht verständlich und schöne Variantenübersicht. Der Support reagiert sofort auf Fragen und hat mir bei einem Problem schnell geholfen. Für mich eine der besten Apps auf Shopify!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

customer service is great. 5 stars to them for that alone! would recommend this app to someone who is looking for custom products

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

AWESOME SUPPORT! Great app works perfectly! Support is great! I needed the swatches a little larger and they helped me out right away! I wish all support was this easy! Thank you guys! 5 stars all the way

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

A good plugin, really helps you in adjusting the variant to be more simple and attractive. The support team is also very helpful if there are problems. Very good!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

We wanted to maintain similar functionality to our previous site on another platform and Best Custom Product Options did that better than any other offering. Tech support and customer service have been awesome!

Using app

28 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 22, 2020

Great app if you need more than 100 variants in your store. Even if you have less it's much easier to configure variants with this app and you can copy settings and not have to setup each item separately. Had a small display error and Jon/Martin resolved it extremely quickly. Keep up the good work guys!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2020

The app is very helpful for my type of products. However, there was a glitch with how it worked with my website, but Jon and Martin were able to respond to the problem quickly and fixed it

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

Really happy with this APP and the customer service. We could not operate our website without the app as most of our Items are personally customised. It works really well and any questions we have... are answered quickly and efficiently by the technical team. Highly recommend!! Nick Broujos, MD JAKO Ireland.

Using app

3 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Aug. 28, 2020

Their support is terrible. They said we can do it to the question I asked first and then they said they got it wrong. Now I ask one question and they give me another answer.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the confusion, we didn't understand the problem you were asking about. Something was lost in translation. When I looked into our emails we always replied within a few hours. We sent you another email and are waiting to hear back from you to fix the issues. Please email us back and we'll get this fixed for you :) Martin Relentless Apps

5 / 5 Share

Aug. 26, 2020

I use the app to create customised items in my shop. It works perfectly and the customer support is spot on.

Using app

6 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 23, 2020

Great support! Quick response to my request and they edited it like I wished! Thank you! Great work, highly recommended!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2020

Extremely dedicated support to solve any custom problems in a short time. App is working super well!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2020

We have been using the app for 6 months, during this period we have faced several issues (the structure of the options of our store is complicated as well our store has a currency converter and the store is multilingual) but all of them have been solved by the app team correctly. I don't know the apps without bugs, but I respect the support team for their efforts and problem-solving approach. We recommend this app and its team.

Store

OhSpecs

Using app

8 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 14, 2020

I love this app! I had a small problem initially with the virtual options not appearing correctly on my home page. They responded to me quickly and efficiently and even helped me solve the problem by taking access to my site. I really appreciate their service and will definitely keep the app in the future and recommend it.

Using app

12 days

Total reviews

1

Average rating

5.0