Variant Option Product Options
Shopify Product Options App for Shopify
Rating
4.6
feedback
1,063
chart
#209
All reviews
Rating Breakdown
Review RSS Feed
Aug. 10, 2021
Excellent customer service—I had a unique, bespoke coding issue that needed addressing and Martin was on it right away! He has the gentlest hands the biggest heart.
Aug. 8, 2021
I use the Variant Custom Product Options app along with a second plugin (Discount On Cart- Pro Edition) to resolve all of my product option needs and discount code fixes... Would be nice not to need the second plugin but no big deal. VERY EASY to use, very intuitive... Added one line of script to resolve a minor fulfilment issue, and overall am very happy with the functionality this app provides.
Aug. 5, 2021
These guys are so responsive. I had a little problem while prepping a new version of my template, and they answered right away with the information that I needed to sort out my issue.
Aug. 3, 2021
Martin and Jon were super helpful, very happy with the service! When there was an issue they solved it very quickly.
July 30, 2021
We love this app. It’s the best solution for us to offer monogramming on specific products with an add on fee.
July 28, 2021
Super customer service! They are really quick to fix any issue or inquiry you may have. I recently installed the app and so far I love the features and how user-easily it is. Super Recommended! I want to give them more than 5 stars. Thank you. Jon
July 27, 2021
Simple, yet great tool. Intuitive UI. Absolutely dedicated customer support. Works with a few clicks.
July 25, 2021
Just want to say few words about customer service. Got some issues with the app and once I’ve messaged to developers so all my issues were solved in shortest time and extremely professional. Thank you guys. Amazing job.
July 20, 2021
The app provides exactly what we needed. There was some small issue in the code and Martin and Jon did their best to help us. They solved the problem immediately and were super responsive. Thank you so much :)
July 14, 2021
Unfortunately, it was a complete waste of time. It took me days to set up the app. Unfortunately, the app has some bugs, e.g. product prices are not transferred to the checkout page. The customer service responded relatively quickly, but could not help in most cases. The technician is booked out for days, I was told. To fix my problems I would have had to wait 4 (!!!) days. Such slow service can ruin your business. I definitely cannot recommend this app, it just has too many bugs.
Thank you for the compliment, we do our best to answer emails quickly. When I looked into our emails I saw that we always responded within a few hours answering your questions and fixing any issues you had with the app. To be clear I do see Jon had told you it would take 1-4 days to fix your incompatibility issue with your theme where our app's virtual options were not showing there. I tried to fix this issue 24 hours after you gave us access to your store but you had already uninstalled the app. To be fair to all our customers we fix the problems of our customers in the order we receive them. If you would like to try out our app again please re-install the app. Martin Relentless Apps
July 13, 2021
I think it is a great app. Simple, well designed, user interface and accomplishes what it claims. I will continue to use it if I can increase my sales enough to justify the expense.
July 6, 2021
App has improved the customer ordering experiences for our custom products. During install received support to get app working with the store theme, making it easy.
July 5, 2021
This app is great and giving you multiple variants and the team will go above and beyond in making sure their app integrates perfectly into your current theme and are always there to give speedy support.
July 2, 2021
The app is the best I ever used for custom made product. They really did a good job, the customer service replied very quick., and solved the problem quickly.Thank you soooo much.
June 28, 2021
I love this app. I was looking for a way to let customers create their own sets and bundles, and this works amazingly. It's super easy to customize, it offers a bunch of different options and so far it works pretty well. Totally recommend
June 28, 2021
Super helpful customer service, they always answer promptly and solve my issue FOR me. Instead of just giving instructions, they go in, fix it, and let me know. Worth every penny.
June 28, 2021
What I like about the app is basically the design of all the options you can choose, it just looks nice. The price is quite fair for what the app accomplishes. What I hate about it is the fact that you need an additional addon to be able to enable discount codes. Also that you need to dublicate all products for a modification insteat of simply applying the settings to a collection and getting a good overview. Also that it's not linked to actuall products like bold does, it completely kills simple product cost calculation this way. Also that you can not use Javascript within the options to target the products directly and keep everything close together.
Thank you for your review. We're aware of these limitations. We had to make some tough design decisions that would help as many merchants as possible. A lot of them are workarounds for missing features in Shopify's API. Better group sets for controlling multiple products is one of our planned upgrades for the future. We're going to keep on making our app better as Shopify's API allows. Jon Relentless Apps
June 27, 2021
Love the app. The help team are very helpful (nice for a change). The app is really easy to configure.
June 26, 2021
I use this app to add customized paper choices for multiple notebooks. It works well and allows for price upgrades and conditional choices as well. Here's what I wish it did better: - Discount Codes -It does not work with shopify's discount codes (you have to pay for another app) - Images - It does not allow you to change the image with the options selected. - Printing - If you want to print MULTIPLE orders or packings slips, the options chosen do not show up. So I have to spend time printing individual order pages.
Hi Juniper Grove. You can add discount codes to the cart page with one of the apps I recommended. For the product image changing you can do this with Shopify Options but not our Virtual Options. You can also add code to your packing slip template to include our virtual options in the packing slip. Here is a link below. https://www.relentlessapps.com/kb/how-do-i-add-virtual-option-data-to-my-packing-slip/
June 26, 2021
I was so worried I couldn't give additional variant options to buyers due to Shopify limits, I tried multiple apps, but this one was my favorite. It's very easy, and beginner friendly. I needed help with options, and the staff are so quick to help and very pleasant when dealing with a beginner like me :P -Thank you