Variant Option Product Options
Shopify Product Options App for Shopify
Rating
4.6
feedback
1,046
chart
#275
All reviews
Rating Breakdown
June 26, 2021
I use this app to add customized paper choices for multiple notebooks. It works well and allows for price upgrades and conditional choices as well. Here's what I wish it did better: - Discount Codes -It does not work with shopify's discount codes (you have to pay for another app) - Images - It does not allow you to change the image with the options selected. - Printing - If you want to print MULTIPLE orders or packings slips, the options chosen do not show up. So I have to spend time printing individual order pages.
Hi Juniper Grove. You can add discount codes to the cart page with one of the apps I recommended. For the product image changing you can do this with Shopify Options but not our Virtual Options. You can also add code to your packing slip template to include our virtual options in the packing slip. Here is a link below. https://www.relentlessapps.com/kb/how-do-i-add-virtual-option-data-to-my-packing-slip/
June 26, 2021
I was so worried I couldn't give additional variant options to buyers due to Shopify limits, I tried multiple apps, but this one was my favorite. It's very easy, and beginner friendly. I needed help with options, and the staff are so quick to help and very pleasant when dealing with a beginner like me :P -Thank you
June 23, 2021
Great app, with 24/7 hours support. The app support team is so supportive and the app feature and functionality are amazing as expected we want.Thank you so much guys
June 22, 2021
Easy to use app to style variants in your store and add customised products and pricing. I had to contact support for advice and had a quick response that sorted the issue I was having. They provide a lot of code snippets to provide additional functions which support also helped me implement. A great little set and forget app.
June 21, 2021
I had an order come in that didn't have any options chosen. I realized that the custom options are no longer showing up on my listings. I also realized that I have an increased number of abandoned checkouts, likely because customers were not able to choose options on their products. The only customer service option is an email form (which I have filled out), which means getting immediate help is not possible. In this case I have no idea how many sales this has cost me and I now have to reach out to customers and ask for their options and eat the cost if they choose something that should have been an upcharge. As a small business owner, this is an awful experience and I'm now more likely to leave Shopify all together for a selling platform that allows me to offer more product options without having to use undependable apps. UPDATE: Still no help from anyone at Relentless Apps but researching myself it seems that installing this app overrides some critical theme code. Two weeks ago we noticed that the mobile version of our site wasn't working. Fixing that code affected Variant, which caused it to stop working. In order to fix it we need code from Variant. We should not have to choose between a working mobile site and a working Variant app.
When I tested this I saw our app was working correctly. I sent you an email requesting more information to fix the issues. We only offer email support but we will respond as quickly as possible. I see I responded to your email within 45 minutes. I have been waiting for a response with more information to fix this. Update: Still waiting for a response. I have tried emailing you on your different contact emails. I see you are still using our app. Please email me back with more information to fix these issues. Jon https://www.relentlessapps.com/contact/ Relentless Apps
June 18, 2021
now my shopify cannot use the app. the link is not useful. why? maybe still will charge me. how to use the app again?
Hi Optifine I sent you a refund for the app. I have been waiting to hear back if this issue has been fixed but haven't heard anything from you. Please email me back and we will get this fixed. Have a great weekend, Jon Relentless Apps
June 16, 2021
The app is great for being able to add customization to products and added variants; however, it does override a lot of the theme options which has caused layout issues for our site.
June 5, 2021
These apps are awesome! The service and contact is very helpful. Everyone needs this. I recommend this to any beginner.
June 4, 2021
Amazing service - really helpful customer support team who resolved an issue I had straight away and followed up to check everything was working. Really happy with the app features available too :-)
June 3, 2021
**Updating my review The customer service for this app is just top freaking notch. Their level of transparency and communication is phenomenal. Its nice to know a company truly values your input - with that being said I'm happy to update my review. Great app! Does exactly what it says. Customer service is amazing. At the price point I do wish it had an easier way to duplicate, like "smart" collections ie creating a collection that has the same variant options so any time a new product is added, its already added to the variant options. Plus I wish there was a way to duplicate variants within the same product. One of my items has roughly 75 variants (color swatches) and can be changed 2-5 times in one design. Typing each option 2-5 times is very timely.
May 31, 2021
Excellent app and even better technical and customer service, I highly recommend it! It is very suitable if you are looking to provide options for your products or customizations.
May 28, 2021
Fantastic app! I was thinking about upgrading to a paid theme but decided I what we really needed was an app that has better variant display options. It was easy to install and works just as described. Plus a big bonus, they have wonderful customer support!!! Definitely worth the monthly fee and my site looks beautiful.
May 27, 2021
Amazing product app with excellent, quick customer service when there was an issue with a theme update. Highly recommend!!
May 26, 2021
Good technical service and good operation of the application to provide additional prices. Had some speed issues, but they were fixed.
May 24, 2021
The app fits perfect for our shop. We have over 1000+ products in store and use the product options for personalized products. The support is amazing, first we had some issues with the price tag (visually). They fixed it in three days now everything works perfect. Thanks to the team!!
May 20, 2021
Hi, i like this app however my price ad-ons show in the cart but not at checkout. I am losing sales and customers. please help if you can
Hi Shahzad, it looks like the fix we gave you is working. Please let me know that everything is working or if you need any more help. [email protected] Have a great day, Jon Relentless Apps
May 20, 2021
These folks have been extremely helpful and quick to respond to any issues I have with the app. (and I've had a lot of questions!).
May 18, 2021
I love it so much.I love it so much.I love it so much.I love it so much.I love it so much.I love it so much.I love it so much.I love it so much.
May 17, 2021
Truly great app and customer service. Jon was great! app works as it should. I'm a happy customer. Highly Recommended.
May 17, 2021
Update: I moved from 4 to 5 stars. They reached out to me and they were awesome with working on a solution for my specific needs. Highly recommend!! I love this app but I just found out that due to price add ons you have to pay extra to allow discount codes. So on top of paying the fee for thus service we have to pay another fee to allow a basic discount box that shopify already provides. this is very upsetting and will have to search for a new app that allows discounts and custom items.