All reviews

Rating Breakdown

  • 5
    88% (543 ratings)
  • 4
    3% (17 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (30 ratings)

Reviews with Text

  • 94% (580)
Review RSS Feed Review RSS Feed

2 / 5 Share

Dec. 1, 2019

The app would be almost perfect except it has no way of showing products swatch colors and the developers/customer service do not care about your problems. They will give 50% effort. If you have a complicated problem just don't do it. If it's simple then go for it. Literally 75% of the time it doesn't charge the customer for the add-on. I lost so much money not catching them. I don't recommend at all but it could be a nice fit for you depending on your theme and how complex the add-ons need to be. It's very upsetting because it has a lot of potential. To summarize, the customer service do not care about problems, it doesn't charge the customers, and I just get lots of problems with it. Just save yourself the trouble if you bought a theme. IT WILL NOT WORK.

Using app

4 months

Total reviews

3

Average rating

4.0

Developer Reply

You said our app was almost perfect besides the price add-ons not functioning. Send us an email to [email protected] and we will make sure everything is fixed and work properly.

5 / 5 Share

Nov. 14, 2019

Great app! I discovered this app and found that it is indeed the best! Seamless installation and intuitive in using.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2019

Very useful app to show product options. Especially great and quick support when you have any issue.

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

Brilliant app! So many options - Only app that i found that could change the style of the Shopify Variants Options can be set up on a product by product basis with an easy way of copying to other products if needed. Support has been exceptional! Really great and help you whenever its needed! Our favourite feature is Auto image swatches (for our colour variants) - where the image swatch selection automatically changes the main shopify product image with each time you select a different colour. We set the colours in main shopify variant and used this app to alter it and create auto image swatches!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2020

After trying a few different apps that didn't meet our needs, we were so happy to discover 'Best Custom Product Options'. The team helped us manually install the app on our custom theme. The app works perfectly - we can customise the appearance of the colour swatches and variants for our products. The only suggestion I would add, is the ability to display both colour swatches and image swatches on one product - this update would be perfect! Other than this we love it, thanks guys!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

I use this app on two websites to show variant swatches. Jon and Martin were able to help me show inventory quantities as well. They are helpful and attentive, and have persevered to ensure that my issues were resolved. I once needed help after work hours, and they made sure my emergency was resolved! Thank you both

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 8, 2019

This app is great for my color swatches. I offer over 60 colors and this is the only app I could find to sell my products the way that I wanted. I had a couple issues setting the app up but all the problems I had (my own fault) were dealt with by support quickly. I haven't even cracked the surface of what this app can do yet. Good stuff. Thanks for the help Jon!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2019

Not only is this a fantastic app but the support from Martin has been outstanding. He always replies to any questions very quickly and he has very kindly done a few customisations for us. Would highly recommend - you won't be disappointed. Thanks again Martin

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2019

this app is great, very simple and easy to use and apply and the support is very kind and helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2019

Great app. Support helped us get it operational with a new theme. Works well and support was fast!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2019

Very nice app and easy to use. Nice layout. Would be nice to add a tooltip for explanation. Quick response after questions by email. Great!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 15, 2019

Awesome app and amazing support team!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

Jon and Martin help us with the set up really quick and efficient. Thank you guys for your quick help. Would definitely recommend this app. Easy to set up and it looks great.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2019

This is a really good app. Easy to use and surprisingly flexible. The developers were also very good at ensuring it had fulfilled my requirements and even wrote some custom code for me to tweek the product to my personal preference. If you want to spruce up the presentation and add another layer of professionalism I definitely recommend this app.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2019

this is a great option if you want to include swatches in your product options and your theme doesn't support it

Using app

3 months

Total reviews

6

Average rating

4.7

5 / 5 Share

July 18, 2019

Excellent customer support. The application works very well for us at the moment. I would gladly recommend this app to companies that want to have product customization features in there product page.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2019

Works perfectly for our store, no issues, very happy with it! Had to contact customer support for some help and they responded quickly..all around great experience so far.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2019

Provides a critical feature for a shop with many variations for products. Easy setup. There were some compatibility issues with our theme but the support team was quick to lend help and get us up and running. Would definitely recommend!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2019

I love the app! I use it mainly to configure various swatch settings. I tried a few other ones, but I found this one to be the easiest, with the most variety and to configure is so simple. I was also looking at the custom text and logo options, especially to create custom engravings. It does give you the option for custom text and uploading of logo's, so to make this app even better, I would suggest to have a preview of the text available, as well as an option to select a specific font. Other than that, this is really an excellent app and the support so far has been outstanding. I can really recommend this to anyone.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2020

Is a very good app and easy to config. I had a question about a behavior on my page and the support solved it immediately. The conditional variables is really good for our swimwear shop!

Using app

About 1 year

Total reviews

1

Average rating

5.0