All reviews

Rating Breakdown

  • 5
    88% (923 ratings)
  • 4
    3% (31 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 31, 2023

I have used this app for about 2 years now and I can honestly say it is one of the best apps available for variants, super customisable and it looks great also. The support team are always there to assist promptly also and are very helpful!

Using app

About 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 31, 2023

A nice and easy to use app & great customer service when we raised a ticket for the repair. Responded very quickly.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

Thank you very much for meeting this app. Thanks to the boss for making such a good plug-in. I downloaded other apps before. For various reasons, their ratings are quite high, but there are still many problems when using it. Fortunately, I met this app. It is really It's so easy to use, I strongly recommend this app to everyone, it can be used by people who don't speak English, thank you boss again!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2023

Very supportive staff, very quick in reply to inquiries and support in any issue.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2023

The best app! While I wish Shopify had more variants just integrated within shop listings, I am glad this variant app exists. It’s THE BEST. Also, they’re extremely responsive and helpful by contact form/email if you have questions. I’ve been using this app for several years and it prevents me from having to follow up with clients for missing information because their “note at checkout” dropped off. I can’t believe I used to do the “leave a note at checkout with X, Y, Z”. I love that I can also print my orders and these variants show up on the order print-outs. I use a discount app to allow discount codes to work with the pricing variations and all of that has worked seamlessly through busy times like Black Friday… and just year-round in general. Last Black Friday was just so much better because of having this app. I could actually spend time with family and not be stuck to my phone. I also think more people order when it’s a am easy and clear user-friendly experience which is what this app helps with. Thank you.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2023

Great app! Great support! Tried many other apps but this is by far the best in every way. Simple to use and does what it says without issues.

Using app

5 months

Total reviews

7

Average rating

4.6

Developer Reply

Hi Adam, everything is fixed now :) We had 15 minutes of downtime caused by a required upgrade last night. I apologize for taking a few hours to get back to you. We are located in California and I was sleeping when you emailed. Sorry about that. Email me back if you need any more help Jon Relentless Apps

5 / 5 Share

May 20, 2023

Great app! And the customer service is top-notch. Whenever we've had a question or problem, Martin & Jon have been amazing at assisting us. :)

Using app

About 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

May 18, 2023

does not allow variants to send digital files. The developers offer no assistance. Take it as it is or leave it. UPDATE: no app like Variant Option Product Options that I could find allows digital downloads. I found a workaround after spending 2 weeks and figured out that I could use shopify's variants for the digital downloads, then use Variant Option Product Options for the remainders. The pricing ads up correctly. so i did reinstal the app and it is working I wish they could have told me about a workaround instead of me spending 30 hours of my time figuring out a workaround. they should give me free lifetime subscription for helping them resolve their problem.

Using app

13 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi Rob, I am sorry for the miscommunication before. That's great to hear that you were able to get everything working properly with out app and digital downloads. I went ahead and gave you an extended 60 day trial for the app. Have a great day, Jon Relentless Apps

5 / 5 Share

May 16, 2023

Très bonne application permettant beaucoup d'options pour vos articles. Un service d'assistance à l'écoute et très efficace pour vous trouver des solutions. Je recommande

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

This app is exactly what we needed after finding out the limitations of variations the default shopify allows on the products. I have been using this app for several months and it has gotten even better now that I can allow my customers to personalized and upload images for the product. Their customer service support is by far one of the best as they respond almost instantly. Very crucial when it comes to building your own website and needing help right away.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2023

I use the application successfully, very good! The app works well! I recommend it with confidence!

Using app

About 2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

May 7, 2023

Great app, great fast responding support, there are some stuff that I miss but nothing major. We are using this app for half year and works great.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

May 7, 2023

Jon was very quick to solve my problem and helped to fix a small display issue. The app works well!!!

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 7, 2023

this app has been working great for me. my one complaint so far is that there isn't a global image swatch control. Truth be told, there is another app with global image swatch control, but it doesn't offer half of the features available here. if a new color is added I have to add it to each individual product, or add it to one, duplicate it and go in and change all of the headings. A global image swatch control would make this review 5 stars for sure.

Using app

12 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Anthony, we do have global image swatches but they are only for Shopify Options. Here is an article with more information. https://www.relentlessapps.com/kb/global-auto-images-settings/ Let me know if you need any more help https://www.relentlessapps.com/contact-variant-option-product-options/ Jon Relentless Apps

1 / 5 Share

May 2, 2023

The worst app in our store. We use it about 8 months and and we find that customer's photos are not uploading and also all the paid elements disappear. So we are losing our money because of this plugin. We are exchanging for another because we are paying for the most expensive version and it is appalling. I don't understand why nothing works as it should. If you don't want to lose money, don't download.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

I am sorry the app didn't work for you Tomáš. I checked our emails but I didn't see any emails from you. Sometimes another app or a specific setting can cause issues. We are happy to fix any issues with our app. Just reply to the email I sent you and we will fix it :) Jon Relentless Apps [email protected]

5 / 5 Share

April 30, 2023

Very helpful team! Prompt replies and solution based suggestions. Highly recommend this app, it is very easy to use.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 23, 2023

Was looking for ways for my customers to add personalization to some items in my shop and came across this app. There were some issues in the beginning but Jon and Martin worked together to help me resolve them, and now everything is working for me! They were also quick to respond and were very polite to work with. If you are looking to add personalization to your shop I would recommend this app to you.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

Great! I had some issues and the team were able to solve the issue very quickly. App works great and looks great on my site, was exactly what I needed.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 19, 2023

By far the best customer service experience I have ever had. I had an issue with orders not having detail variances coming through. Send an email and almost immediately got a response and a list of how to fix the issue. Thank you so much for your great customer service and helping me understand.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2023

I needed a way for my customers to leave me a note because the default note box wouldn't always carry through. I only recently started using this app and so far no issues. I tested with one product then duplicated to other products with ease. It offers exactly what I need, hasn't messed up my settings, my other variants are still there, and customers are able to checkout without issue. This app was a huge relief to the default note box headache I was having.

Using app

Over 1 year

Total reviews

2

Average rating

5.0