All reviews

Rating Breakdown

  • 5
    88% (935 ratings)
  • 4
    3% (33 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (57 ratings)
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5 / 5 Share

July 18, 2023

Fantastic app with great support! Jon and Martin will help with any questions you may have. Highly recommend.

Using app

5 months

Total reviews

3

Average rating

5.0

1 / 5 Share

July 17, 2023

After years of having this app at 9.99 I noticed my add ons not working. I was then told I needed to upgrade! Like what?? You are thieves - no prior notification. I chose a plan and get told I need to upgrade when nothing has changed from my side? I do not recommend

Using app

About 3 years

Total reviews

8

Average rating

4.0

Developer Reply

Hi Cheryl, I'm sorry there was a little confusion on what plan you had to be on for price add-ons to work. We try our best to clearly communicate that price add-ons are only available on the Advanced Plan. From day one we have had this information clearly stated on the app listing and plans page in our app. I also see you emailed us 3 years ago that price add-ons weren't working. We replied stating you needed to be on the Advanced Plan for price add-ons to work. After that, I see you were on the Advanced Plan for 2 years. Several months ago you downgraded the app again and sent an email about the same issue. We replied again stating the price add-ons are only available in the Advanced Plan. We are just a two-person company trying to make the best apps possible with the best customer service. If you think there is another place where we could have this information please email me back and let me know.

5 / 5 Share

July 15, 2023

I love my experience with variant option. Their customer service is great and the app is truly a game changer for any business. Thank you so much for creating this!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

3 / 5 Share

July 17, 2023

options cannot be associated with a specific SKU... Which is relatively frustrating to say the least.

Store

Geeky

Using app

2 days

Total reviews

1

Average rating

1.0

Developer Reply

I'm sorry our app didn't fit your needs Thomas. Since most apps don't have this feature I sent you an email with the 2 apps that would work for what you are looking for. This is something we want to get to eventually but since we only have a 2 person team and required and planned updates already, it is hard to do everything. I understand you are disappointed our app didn't have the functionality you were looking for but I am sure after testing out a few other product options apps you can appreciate how well-built and easy it is to use our app. Jon Relentless Apps

5 / 5 Share

June 30, 2023

I was searching for a variant app and was referred to Variant Option, it will completely transformed my online store as I am able to offer customers more customized options. This app it's a game-changer! It offers a bunch of awesome features that will make my store way more efficient and profitable. I can easily add different options to my products, and the best part? It's super easy to use, and whenever I've had a question or issue, which has been a number of them since I'm not that tech savvy and tend to overthink, their support team has been incredibly helpful and response time was excellent! If you're a Shopify store owner looking to take your business to the next level, and offer more product options, you've got to check out Variant Option Product—it's worth a try!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2023

Wow wow wow ! Where do I start ? I was in complete distress considering my entire business is ran off customization of products ! I contacted the apps contact email, not truly expecting a quick response, or even a response at all… not only did I get a FAST RESPONSE but they agent helping me figured out and FIXED my entire problem ASAP ! I did nothing and the agent did everything after I allowed access to my store ! Thank you so so so much for assisting me and treating my business as your own. I recommended this app to everyone and it is definitely worth the price ! Inexpensive to say the least ! Do not hesitate to download and use this app ! Thank you again - Diana

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2023

A brilliant app that has transformed the way we use variants. We no longer need a web agency to support with product options. Such an easy app to use and very logical. Would highly recommend for any site that requires customer interaction via drop downs, personalisation, confirmation boxes etc. The link between Shopify variants and the app is seamless and the additional cost for variants feature on the higher plan is extremely useful.

Using app

14 days

Total reviews

6

Average rating

4.8

5 / 5 Share

June 25, 2023

Amazing tool, simple to use and fully customisable. The support is also very great. Thank you for helping us level up our store.

Using app

22 days

Total reviews

2

Average rating

5.0

1 / 5 Share

June 25, 2023

I've had the app for maybe a week and I have done what it asks me to do. I have the 2.0 theme as suggested and enabled it but nothing changed. I really want to use the app because of its features but nothing seems to work. In the app after choosing a product, I would press the 'Edit Product Options' and it takes me to the product and I see the same button on their and it just leads me back to the app.

Using app

1 minute

Total reviews

1

Average rating

1.0

Developer Reply

Hi Mary, I sent you an email. Please email me back and we can get everything working properly in your store. Jon Relentless Apps [email protected]

5 / 5 Share

June 22, 2023

i will be honest, at the start i totally thought they will not answer me or it will take a while or they will actually never answer and such for having the app not showing on the store . BUT i was shocked on how fast they answered and how friendly there customer support is . i highly recommend using the app for anyone who wants additional options for products to use this, its a life savor ! Keep up the awesome work ! am a happy customer and will also recommend it for anyone i know who need it

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

June 20, 2023

My store relies on this app as we have hundreds of variations to our product lines. Using this app made uploading smooth and painless. When I had an issue with the app, I contacted Jon who immediately got is technical expert, Martin to look into my case. By the next morning all my issues were resolved! Highly recommend this app for adding extra product options to your site!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2023

A very versatile, robust, and functional app. We are so happy to have found and installed it on our site- it's made a huge difference on the product pages, allowing us to sell products in ways that we were unable to do before using the app. Be sure to look into the Settings area. There are tons of ways to finetune the app to best suit whatever you are selling. And most importantly, the Support is outstanding! Jon and Martin are incredibly helpful and thorough. Thank you!

Using app

3 days

Total reviews

11

Average rating

5.0

5 / 5 Share

June 15, 2023

Their customer service is on point! Quick response and a functional app. Impressed! Kudos to the team for their excellent service and a great app!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2023

Excellent app and amazing support. They were able to do everything that we asked for super quickly. Highly recommended.

Using app

5 months

Total reviews

3

Average rating

5.0

4 / 5 Share

June 25, 2023

Worked with Dev team to sort out issues with theme. They are very responsive and worked to resolve issues. 5 Stars to the team App seems to hit most of the items needed. I understand there are some issues with Shopify API and 3rd-party developers that require some creative work-arounds. The add-on requires additional add-ons to over come these issues. App is currently installed, working with theme. Working on add-ons next...

Using app

11 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Chris. Thank you for contacting us to make us aware of the issue. We are just a two person team and take great pride in our app and taking care of our customers. We fixed the issue immediately on your store once you brought this to our attention. I did some further tests and found that this issue only occurred with your specific version of the Dawn theme (Dawn 9.0). I checked on earlier and later versions of the theme and everything worked properly when our app was uninstalled. We have already released our new app installation using app embeds which will have a clean uninstall when customers delete the app so issues like this won't happen again. We are also fixing this issue on any stores that had our older app code installed to prevent this issue in the future. Jon Relentless Apps

5 / 5 Share

June 7, 2023

This app is just what we needed to allow customers to customize their orders and add more options to our products. Jon and Martin went above and beyond with their support to fix an issue we were having.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2023

Great app, got my store looking exactly how I want it to. Easy and simple to use. Very good customer service. Responded quickly to an issue I was having with the app and got it resolved fast. Highly recommend!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

Muy buena, tiene todo lo necesario lo unico seria que queria que me ayudara a llevar cuanta de mi inventario y no lo hace

Store

Bianco

Using app

16 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2023

I have used this app for about 2 years now and I can honestly say it is one of the best apps available for variants, super customisable and it looks great also. The support team are always there to assist promptly also and are very helpful!

Using app

About 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 31, 2023

A nice and easy to use app & great customer service when we raised a ticket for the repair. Responded very quickly.

Using app

7 days

Total reviews

1

Average rating

5.0