All reviews

Rating Breakdown

  • 5
    84% (542 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (3 ratings)
  • 2
    2% (14 ratings)
  • 1
    9% (56 ratings)

Reviews with Text

  • 98% (629)
Review RSS Feed Review RSS Feed

1 / 5 Share

Nov. 19, 2021

DO NOT USE THIS APP. THE APP SUDDENLY STARTED CALCULATING ALL THE DISCOUNTS WRONG AND WE GOT SOME CUSTOMERS BUYING WITH 90% AND 100$ DISCOUNT. i CONTACTED THE CHAT, THEY WERE ONLINE, THEY READ MY COMMENTS AND THEY DIDN'T REPLY.

Using app

About 1 month

Total reviews

11

Average rating

4.6

Developer Reply

Firstly, we would like to thank you for the feedback provided, it is truly valued and most important for the improvement of our apps. We are deeply sorry for the inconvenience caused by our app’s dysfunctionality. We hope our paths will cross again in the future since we are at your disposal for any queries you may have.

5 / 5 Share

Nov. 11, 2021

Very good apps, I love their volume boost and product options apps. Greatly increases sales. Works with the new Shopify 2.0 also. They also get back to you very quick if you have any issues

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, we truly appreciate your review, and we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

5 / 5 Share

Nov. 11, 2021

Excellent application. Quick response to requests and very good advice. Very attentive technical support and they solved the problems I had

Store

FX360

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

5 / 5 Share

Oct. 30, 2021

Mrs. Khushbu was absolutely amazing, she went out of her way to help me set everything up personally and I cannot thank her enough more! she was attentive, explained everything I needed to know, and made sure everything was exactly how I wanted it! Thank you again I am eternally grateful, I wish all customer service experiences could be like this one!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

5 / 5 Share

Oct. 29, 2021

Great suite of apps and fast customer service response! App does take some work to install but the dev team takes care of any hiccups without a problem!

Using app

1 day

Total reviews

5

Average rating

4.6

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are glad you've been utilizing our app on your store. :-)

1 / 5 Share

July 29, 2024

Completely dissatisfied with this app and company. I have been using this app in conjunction with another app offered by this developer. A month ago, I installed the latest update. Yesterday I discovered that my other app, called Bulk Product Options, was not working correctly and my customers were being undercharged for my products, causing me to lose money. The response I got when I asked for help, was that the new upgrade was not compatible with Bulk Product Options and I needed to revert back to the old version of VolumeBoost if I wanted things to operate correctly. I have been paying for both of these apps and I should expect them to be able to work together to help run my business efficiently. Instead I am told that I cannot use the latest version and I need to revert back and I have lost money and this has created headaches for me to deal with. This experience has also left me with distrust of this company all together and I will be seeking other options. I do not recommend this company or any of their apps.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future. Have a great day ahead!

1 / 5 Share

Oct. 27, 2021

App is unstable. I've had to buy the app four times and it still doesn't work right. Choosing "Contact Support" from the dashboard only takes me to the installation page. This app is unreliable, unstable and not recommended in any way. You will waste a lot of time trying to get this thing to cooperate.

Using app

1 day

Total reviews

3

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

Oct. 20, 2021

This app fills a vital requirement that no other app would. Support was extremely fast in fixing a recent issue when our theme updated to Shopify 2.0. They also fixed an ongoing issue that I'd never mentioned to them - so went above and beyond what I had requested.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! Have a great day ahead!

5 / 5 Share

Oct. 15, 2021

App was easy to setup and easy to use. I needed a bit of help for the app to display on my store, and their customer service is top notch. They are quick to respond and work with me to have the app fit the look of my store.

Using app

4 months

Total reviews

9

Average rating

4.6

Developer Reply

The app looks great on your store! Thanks so much for the review. :)

5 / 5 Share

Oct. 14, 2021

Helpful when there is an issue. Great app that we couldn't live without now, simple yet effective for our business.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.

5 / 5 Share

Oct. 14, 2021

Great support staff, they get back quick. The product is great too. Easy to turn on/off if you need. The only downside is it doesn't allow BOGO discount codes on top of a volume discount. But easy to turn off if you want to run BOGO sale.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Oct. 7, 2021

I had some trouble getting my offer to activate, but the support team got back to me straight away and helped me out straight away, very thankful, great app!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your kind words, feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Oct. 5, 2021

App does exactly what is expected. Customer support (especially Deepa!) is also super helpful and prompt. Highly recommend!

Using app

10 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

Sept. 23, 2021

Amazing app, was up and running in 5mins even with their help to customise my site. Great service! Would highly recommend this app to boost sales.

Using app

33 minutes

Total reviews

3

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Sept. 13, 2021

Quick response. Can provide solution for me to solve my request. Great Support Team. Really appreciated.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving our exceptional customer support.

5 / 5 Share

Sept. 10, 2021

Installation was easy with premium support. Deepa was my support agent and got the job done quick! Thank you Deepa

Store

humanx

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review.

5 / 5 Share

Sept. 7, 2021

Simple and effective App, easy to use. Definitely recommended the apps to my partners and clients. Nice Support as well.

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app and are pleased to know you're going to share this experience with your peers and customers! Thank you for the support. :-)

5 / 5 Share

Sept. 6, 2021

I requested a premium installation and it was done within the hour. I immediately started creating my discounts and had several questions. Tech support got online with me and walked me through everything in a matter of minutes. This app is SO MUCH MORE easier to use than the previous quantity discount app I had from another vendor, and the support is quick and attentive. I am more than pleased.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Sept. 6, 2021

Love this app! Have it on both of my stores as find it helps increase AOV. Support has already been really good and quick to respond, always being able to help me with customization. Highly recommended if you want a tiered pricing system.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

1 / 5 Share

Sept. 5, 2021

This app leaves code after uninstallation (4 files + injected line of code in your liquid theme file). I accidentally noticed some errors in the Chrome log from the hulk code being loaded (and thus affecting my load time).

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.