All reviews

Rating Breakdown

  • 5
    84% (541 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (3 ratings)
  • 2
    2% (14 ratings)
  • 1
    9% (56 ratings)

Reviews with Text

  • 98% (628)
Review RSS Feed Review RSS Feed

1 / 5 Share

Dec. 15, 2019

I had this app for less than a week. The servers have been down 3 times that I know of where the discounts were not showing. The last time it went down, It had disabled the checkout button so my customers could not order anything for hours resulting in loss income and sending them to my competitors. I do not recommend this app at all. I am so happy I did not send an email promoting the discounts this app does. That would have been a lot more angry customers that couldn't get the right pricing. I have enough of them right now that could not check out. If you install this app make sure you have a backup of your theme. You will need it when this app goes down.

Using app

6 days

Total reviews

3

Average rating

3.7

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

Dec. 6, 2019

This is a great app. Easy to use. Really help to improve our shop conversion rate. Highly recommended.

Using app

10 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please let us know if we can help with anything ever!

5 / 5 Share

Nov. 29, 2019

Good app, even better support At first, it took some getting used to the app. Where is what? And does it actually work? Because I have to get it working, I approached Hulk support and I don't regret it for a second. Everything works now and I understand the settings and possibilities. You can easily make stack discounts and apply them to 1 product or to a collection or to all your products. Then you have quite a few possibilities to inform the customer about the discount. This strongly contributes to sales results. Tip: don't look for another app too quickly if it doesn't seem to work. Contact Hulk Support instead. You get a very good and effective discount app in return. In short; highly recommended!

Store

iProven

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that you found it difficult to understand how the app functions initially. We always offer free installations when it comes to Volume & Tiered Discounts, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We completely understand that some of you might not be used to working with codes and we are willing to do everything from our end if you just give us a chance. Thank you for clarifying the same with other merchants who might panic and uninstall the app without contacting our team! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Nov. 27, 2019

I wanted to do a simple 3 for £30 on a £12 product and there is no way to do this without an app. I am so glad I found this app (as well as Product Options) because I've been able to do this simple thing, really simply and it works a treat. I love how the original price is crossed out in the cart to show the customer that they are getting the product for £10 each instead of £12 - this is a lovely touch which shows the discount we're offering in real time. The app was really easy to configure and I am delighted.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review; we're so happy to hear you're loving our Volume Discounts app! We love the discounted price feature on cart page, and are glad you've been utilizing it. :-) You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind.

1 / 5 Share

Nov. 26, 2019

Application that leaves much to be desired, I had a problem with it and practically after a week I have not been given a motion. Customer service could honestly improve.

Using app

16 days

Total reviews

3

Average rating

3.7

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

Nov. 22, 2019

5/5 stars! I sent an e-mail to the app develops about small change I wanted to have made within the app extension, in which HulkCode replied almost immediately. The team resolved my change super fast and effectively. I am really happy and impressed with the level of support.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

Nov. 21, 2019

This is a great app and does exactly what I need it to do. The support is quick and solves issues quickly.

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for appreciating the hard work and efforts we put in to make our merchants happy. Our team gets motivated when they hear someone praising them so much. So thank you for that! Have a great BFCM sale this year. Cheers!

5 / 5 Share

Nov. 20, 2019

Very usefull app ! really esay to use, and the tech team is really quick and professionnal. And everything for free ! Amazing. Thx Hulkapps team !

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hello! Thanks so much for taking the time to leave us a review; we're so glad to hear that our team was able to give you the amazing support we strive for. Thank you again for the kind words! :D

1 / 5 Share

Nov. 20, 2019

The app caused to many users not to be able to press the checkout buttom. Support couldn't work out the problem.

Using app

4 days

Total reviews

2

Average rating

3.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

Nov. 19, 2019

This app allowed us to create rules for discounts based on volume purchases. We were handling this manually before via drafts. This app saved us major time since it automated now :)

Using app

2 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

Great little app, support is very friendly and helpful. Good choice for smaller stores starting out, doesn't seem to slow down the store.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words; we're glad we have earned your trust, and continue to provide you with amazing support.

5 / 5 Share

Jan. 20, 2021

This is a good, easy to use app. It has enable my business to grow. The volume discount is greatly appreciated by my customers and myself. I highly recommend this product. 5 stars!

Using app

Almost 2 years

Total reviews

8

Average rating

4.5

Developer Reply

Thank you for your kind words... we're glad you found our app helpful to your business. We look forward to your continued success!

5 / 5 Share

Oct. 29, 2019

I tested this app out for offering quantity discounts (if you buy 10, get x amount off or get x% off) and initially thought it didn't work, but it just requires a support ticket to initially synchronize with your shop. If you try this and want to try the free plan, start a ticket and give them a couple days because it's worth the wait to customize the discount table in colors, wording, font, etc. We were able to make it look on-brand and offer quantity discounts even just with the free version. After it gains some traction, it could definitely be worth upgrading, especially to schedule bulk sales.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the review! We're so glad to hear that you're enjoying the Volume Discounts app we offer, and our top-notch support that comes along with it. :-) We always appreciate a little patience from our merchants! Please dont ever hesitate to let us know if we can help with anything on your store!

5 / 5 Share

Oct. 27, 2019

AMAZING APP! GREAT CUSTOMER SERVICE! Made my request a reality! Would highly recommend. Thanks again guys!

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We love customizing and tweaking codes in order to make it work for your store. And we're so happy we could match up to your expectations. :-)

5 / 5 Share

Oct. 24, 2019

Wow I can't say enough about these guys! they helped me as if I was hiring theme! amazing!! I had an amazing experience with them from the very beggining when I started to use there amazing apps (and I am using a lot in there apps, they are crucial for my store functunallity) ,they are always responding and always willing to help. But I have to say that my last request for them was little complicated, I wanted something that was more than what this app is offering, but they go with me and were willing to implement some changes on their app and in my store to make it happen! I appriciate it so much! I reccomend everyone to use there apps, thank you very much! (:

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your recommendations to your clients! We very much appreciate it. :-) We love hearing what we're doing right, and are glad to hear that the focus we put on both our app and our customer support is coming through; thanks so much for taking the time to leave us a review, and please let us know if we can assist with any thing in the future!

1 / 5 Share

Nov. 7, 2019

Sorry, have to vote down my inicial rating. This plugin destroyed my shoppify store and cannot be uninstalled completely. It interacted badly with another app. Support tried to help in the beginning but gave up. No reactions anymore. So one star for the app and one star for the support. Really dissapointed.

Using app

6 months

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

1 / 5 Share

Oct. 23, 2019

I used this app for make a quantity discount of a product. But it not show the offer table on the product page. Very disappointed.

Using app

4 days

Total reviews

3

Average rating

3.7

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

4 / 5 Share

Oct. 22, 2019

Relatively flexible, good responsiveness from the developers. Definitely a positive option for bulk discounts.

Using app

4 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks very much for taking the time to leave us a review; we're glad you're enjoying the app so far, and really appreciate the feedback about the flexibility our app provides in creating offers. We're always looking for new ways to improve our apps, so your opinions are very valuable to us. Thanks again, and I really love your custom products!

5 / 5 Share

Oct. 21, 2019

Update: 10/21/2019 The Hulk app support team did it again. Very fast and responsive. Minor bug, customized code, I was trying to fix it my own for hours until I reach out to them. Fixed under 24 hours. Not sure if I was being clear. I will state it here to reply 'Developer's reply'. We like this app initially and still do now for two reasons. 1. The app itself works like charm. 2. The support team is the best. Although there was a minor tweak to be done, it is totally acceptable and understandable. I believe your company deserves a five-star review. ---------------------------------------------------------------------------------------------- Original post: 10/17/2019 This app does what we asked/wanted for, price break on the product's quantity. The support team is very responsive and effective. I had a problem integrate this app with the Prestige theme. Contacted on Monday. Fixed the problem on Tuesday and notified us on Wednesday 12:55 AM. They are very helpful. Thumbs up!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! We're sorry to hear that you didn't like the app initially - since it can be difficult to work with code, we always offer support from our specialists to help with the installation, and if desired, some customization of Volume Discount table so it better fits your theme. :-) Thanks so much for taking the time to leave us a review; we're glad to hear that our team was able to get things working properly for you, so you could see the app for what it truly is! Please let us know if you need any assistance in the future; we'd be happy to help again. Good luck with your store's launch!!

5 / 5 Share

Oct. 13, 2019

This app has been great to use and really helps out with our sales. Customers love to make a saving and encouraging them to buy more at once makes us more money in the process as our delivery drivers have less distance to cover per shift.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to leave us a review. It's wonderful that the app was able to be help you increase store sales. Volume Discount is really a motivator to increae sales. Please let us know if we can assist with anything in your Shopiy store.