VolumeBoost ‑ Volume Discounts
The Hulk VolumeBoost - Volume Discounts App
Rating
4.6
feedback
1,271
chart
#275
All reviews
Rating Breakdown
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Jan. 2, 2021
I've been using this app for about 6 months now and it works great. My customers really LOVE have a tiered discount automatically applied to their shopping cart. Due to me having a custom Shopify theme I have had to call upon support a few times and they have been super professional and helped me "tweek" things in a very timely manner. The only thing that would make this app better would be a one-time fee and not $9.99 monthly. Thank you so much.
Hi there! Thanks so much for taking the time to leave us a review. We're so glad that you're one of our trusted customers. We are coming up with monthly packages very soon, so stay tuned! Thank you so much!
Dec. 22, 2020
I used this app to help me do multiple discounts. it is very helpful and the team is very responsive and helpful. Highly recommended!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Dec. 19, 2020
Great app and a extremely service minded support crew who instantly takes ownership of customer challenges, thank you guys!!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Please reach out if you need any other assistance!
Dec. 17, 2020
Very good app !! and amazingly fast support when you have a question Highly recommend ! Good product and helpful staff
Dec. 4, 2020
We installed the app and works great. a few teething problems but their support was very fast and fixed for us.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Volume Discounts app!
Nov. 29, 2020
I downloaded this app for BFCM, easy to install. I ended up not using it just because I didn’t need it anymore so I removed the app, had an issue and contacted the support they resolved my issue within an hour and were extremely helpful. Will be using this app again
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance re-installing our app!
Nov. 28, 2020
Very easy to setup. Despite the fact that some setup required some coding, the support team was very reactive to help. it's just Awesome.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Jan. 13, 2021
Great App, Great Service from the team to fix some teething issues in getting set up, has performed well for us to date, and is converting more sales and increasing basket size!
Nov. 22, 2020
This app did not meet my needs. I needed the app for one product but then needed to upgrade to a paid plan for the one small feature I needed. AND after I had removed it I found out by email that I had to go into my theme coding and manually remove code. This is above my skills and very risky with my store right before Christmas. I wish I would have know this before I installed it.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Nov. 22, 2020
Really loved this app, does a lot of things even on Free Tier! I able to setup everything on my own as their documentation is quite easy to follow. Thumbs up to this app.
Thank you so much for taking the time to leave us this amazing review. You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
Nov. 19, 2020
It took a couple of hiccups that were solved by the support team. It brought us a lot of business - People like to see the original price cross with their discount. Thank you!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Nov. 19, 2020
Support was somewhat slow but part of this was due to festive season, would be nice if there was a disclaimer stating this. None the less the team did resolve the issue and glad it is now working.
We are usually known for our fast and capable agents. Please accept our sincerest apologies. However, we are happy you are enjoying the app.
Nov. 17, 2020
I started using this app because the reviews were so good about the customer service. I needed to enable multiple discounts for different products for a sale I was having on my store. This app made this so easy and the reviews are correct, customer service was extremely helpful and quick to respond to any questions or problems I had. I love that they have a free option for more simple needs and the monthly price for the pro is also fair. I am so happy with this company and will be happy to try out any other apps of theirs if I ever need!
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad to hear you received awesome support from our app specialists. We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Volume Discounts or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
Nov. 17, 2020
Thank you really much for your work and for your excellent customer service. It's been an amazing experience and I am super satisfied.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
Nov. 17, 2020
This app is really useful and easy to set up. Support team is amazing: I had a doubt and they helped me quickly and efficiently.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Volume & Tiered Discounts, or any of our other apps! Best of luck with your business!
Nov. 16, 2020
your app isn't working on 14 days trial. The discounts are not reflecting on the store i will have to uninstall it.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Nov. 11, 2020
I really like this app. It is doing a great job. And the support team is very helpful. Thank you Nisha.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Volume & Tiered Discounts, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
Nov. 11, 2020
The app works like charm. I have used it to many sites and this app is just awesome. Kudoos to Hulk apps Team.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Nov. 10, 2020
Best customer service I've ever experienced on any app. These guys go above and beyond to help, truly grateful for their hard work! Keep it up guys!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Nov. 9, 2020
The best customer service I have found. These guys are always super helpful and their apps work great!
The app looks great on your store! Thanks so much for the review. If you wish to, you can also visit our website to see the range of services we have to offer our merchants!