All reviews

Rating Breakdown

  • 5
    84% (528 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (3 ratings)
  • 2
    2% (13 ratings)
  • 1
    9% (56 ratings)

Reviews with Text

  • 98% (613)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 17, 2019

Very easy to use and quick to set up! We needed a way to offer volume discounts and this app gave us exactly what we were looking for.

Using app

21 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 16, 2019

Unbelievable support, great dashboard and easy to use. Installed to see if it would deliver on bulk discount rates and within 24 hours was happy to go pro.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review! We are so happy you find the use of our app and that you enjoy using it! If you ever need our support, don't hesitate to reach us at [email protected] Have a lovely day!

5 / 5 Share

Aug. 29, 2019

Excellent app. The team was excellent and patient to help me customise the app fo my theme which was not easy due to the changes made by my theme developer

Using app

11 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for your kind review. Our customer support team is always available if you ever need any help in your store. Happy Selling!

5 / 5 Share

Aug. 23, 2019

This app is really helpful for creating multi buy discounts, works a treat and the support team are great. We have changed our theme a few times over the past year and every time we upgrade or change our product templates they cant do enough to help us to integrate there app within our new version of our store theme. Highly recommend to anyone trying to upsell your customers more items. Candor Services

Using app

5 months

Total reviews

9

Average rating

4.3

Developer Reply

Your review means a lot to us and we are delighted to hear that our service was up to the mark. Thank you for everything :)

1 / 5 Share

Aug. 12, 2019

This app has got worse and worse since more users are using it. This app relies on api calls to their own servers, which slows down your checkout. As of today, their server is down, with a 503 error showing in my shopify apps admin section, and a greyed out 'add to cart' button on my website cart page, meaning no-one can purchase from my store. Ive had to roll back my theme 6 months to get rid of their code as an uninstall does not fix this issue. The developers behind this take days to respond to tickets. Be aware that installing this app means that your cart will be slower and that if any issues arise your cart button will not work. I guess this is the price you pay for using a free app!

Using app

9 months

Total reviews

5

Average rating

4.2

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

Aug. 6, 2019

Really helpful team, resolved a problem I had very quickly! I would definitely advise using this app for any tiered discounts you'd want on your store.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review:) We are always keen on helping merchants to grow their business.

5 / 5 Share

Aug. 3, 2019

This is a great product and it works great. The IT team takes a day or so to get back with you but they try to get to get to taken care of

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are happy to hear that our app fits your needs. We try to answer to each and every ticket within a few hours, but sometimes it takes us a little longer, but be rest assured that we will take care of your needs. Happy Selling! Thank you.

5 / 5 Share

July 30, 2019

The app does what it says it would do - provide discounts based on volume purchases. I ran into some technical difficulties in setting it up but their support team was excellent - very quick response.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the encouragement. We really appreciate it. You know where to reach us if you ever need any help. :)

5 / 5 Share

July 29, 2019

Fits perfect for my store. Experienced an issue with the app because I had another app installed and the team quickly helped me resolve it.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're always there for you! Thank you for taking the time out to review us.

1 / 5 Share

July 26, 2019

Garbage. Half the features don't work. Support is non-existent. Anybody giving high reviews on customer service got scammed into paying $49 for a "premium" install. In other words you have to pay for customer service. If they did a better job they could crush it, there is a gap for this as a freemium option in the app store. Off to use Discounted Pricing by Booster Apps like everyone else serious about making money. Deleted.

Using app

8 days

Total reviews

2

Average rating

3.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

July 26, 2019

Its is really nice coll helpful. The Support team are first class with helping me install this onto our site. Thank you

Using app

About 22 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for showing immense support. We are always there if you red any help in Shopify

1 / 5 Share

July 25, 2019

This is the worst app and unreliable!!! Our website checkout page is not working because of this app we have tried to contact developer several without response!!! We have not have any sales since then!! This is the same issue we had the last week!!! So frustrated!!! We uninstalled the app from our theme but coding where still there!!! PLEASE DO NOT InStall this APP!!! Very bad SERVICE!!!!

Using app

About 1 month

Total reviews

5

Average rating

3.4

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

July 24, 2019

The Support team are first class with helping me install this onto our site. I will be looking at more apps from these guys to add to our site. Thank you

Using app

1 day

Total reviews

23

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback. :) Please let us know what we can do for you in the future!

5 / 5 Share

July 23, 2019

initially this App would not work. BUT. after contacting vendor they were able to resolve my problem. great customer service. thanx.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback. :) We try our best to be the best and support merchants like you to grow.

1 / 5 Share

July 16, 2019

I paid for professional installation and only got a few emails about how it was set up but could never get it to work on my site and further communication came to a halt! I am too busy to mess around with poor customer service. I want my money back!

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

1 / 5 Share

July 15, 2019

Most useless app since they made it Pro Paid version! Wont show products anymore. Its a shame, it use to be a good app.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

July 19, 2019

The app is great, took some time for the developers to get to me but that is understandable given the tickets they had. Expect a little wait for them to get to you if you have an issue (a few days) but totally worth it. They are running a business just like all of us.

Using app

About 2 months

Total reviews

14

Average rating

5.0

Developer Reply

Hi Sara, Sorry about the delay. We did receive your ticket on Friday and we just haven't had a chance to respond yet. We have 4 dedicated team members but we get at times over 400 tickets/day and over the weekend they pile up. We sincerely apologize for the delay. Most of our apps are free and our support is free and we try our best to manage but with recent spikes in installs, it's hard to manage. We are working on adding a couple of more team members as well as improve the auto-responder process. We'd appreciate if you would give us another chance and give the review a second look. While we certainly dropped the ball on this one with you, it's not representative of us and the applications we try to build and most importantly the type of exceptional service we want to give EVERY client, big or small. As a business owner, I hope you understand. I'll have a team member follow up with you regardless to get this resolved. Appreciate the patience :)

5 / 5 Share

June 25, 2019

The app and support is great. It took some time setting up because of the complexity of Product structure but we got it to work. We are using it for Wholesale functionality and are offering our wholesalers tiered discounts. Thanks for their support team on helping us get this setup. Thank you and keep up the great work.

Using app

14 days

Total reviews

6

Average rating

5.0

1 / 5 Share

June 24, 2019

UNFORTENTLY THE APP OK NOT SO GOOD. NOT HAPPY WITH THE INSTRUCTION AND THE HELP CONTACT. SORRY NOT FRINDLY

Using app

About 9 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hi there Dana, Sorry about the issue you are facing. We checked the installation and unfortunately you did not complete the installation process correctly. It's ok and that's why we offer Support help. I did see that Heena our team member followed up within 2 hours from your request and we did not hear back from you. https://d.pr/Lm7hXC It would be great if you can update the review appropriately and also give us a chance to help you get this setup properly. Take care.

5 / 5 Share

June 14, 2019

Great app and excellent customer service support! Easy to set up and customize and the support is awesome if you run into any problems...even on the free plan, so I am super impressed so far! Thanks, Team Hulk :)

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your appreciation of our app and our Merchant Happiness Team. We're super thrilled!