All reviews

Rating Breakdown

  • 5
    84% (532 ratings)
  • 4
    4% (27 ratings)
  • 3
    0% (3 ratings)
  • 2
    2% (13 ratings)
  • 1
    9% (56 ratings)

Reviews with Text

  • 98% (616)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 26, 2019

I had some app conflict and configuration issues while setting up my store and the Hulk team had everything resolved, updated and working within a week. They have good communication and their product works. Thanks for the help and the extremely useful app. We use this to offer prodeals and dealer pricing directly through our shopify store.

Store

Trxstle

Using app

29 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for an inspiring review! It means a lot to all our team :) We wish you all the best in your business and if you'll need any help regarding Volume Discounts app - just let us know, we'll do our best. Have a great day!

5 / 5 Share

Sept. 22, 2019

I had a few issues with the app and my particular theme but the guys from HulkApps really went far and beyond in getting the app to work. Great techincal and customer service. Great app and team!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your amazing review! 🤩 That's really a pleasure to read such kind words, they make our team happy.

5 / 5 Share

Sept. 21, 2019

Thank you everyone in hulkcode for all the kind support that you are giving me. Your kindness is greatly appreciated. Especially the technician who have help me along the way. Well done hulkcode, i will definiely used your apps and support you back.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us a review! We're so glad to hear that we were able to provide you with the excellent support that we strive for. Would be more than happy to assist again so don't hesitate to reach out with any other questions! Best of luck with the launch of your store. :-)

5 / 5 Share

Sept. 17, 2019

While still setting up, and yet to use the App in production, I can only speak highly of the support for this App. I experienced issues due to an incompatibility with another Shopify App (Buy Button) that was not readily evident. The Hulk Apps support responded to my ticket in a timely manner and worked with me to resolve the issue quickly. It is likely that upon completion of successful testing that we will upgrade the app to full functionality, and do so with confidence that the support is there to ensure our success.

Using app

9 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for this review! We appreciate your feedback 🙏 Our team is always there to help you find an appropriate solution to the best of our abilities.

5 / 5 Share

Sept. 17, 2019

Very easy to use and quick to set up! We needed a way to offer volume discounts and this app gave us exactly what we were looking for.

Using app

21 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 16, 2019

Unbelievable support, great dashboard and easy to use. Installed to see if it would deliver on bulk discount rates and within 24 hours was happy to go pro.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review! We are so happy you find the use of our app and that you enjoy using it! If you ever need our support, don't hesitate to reach us at [email protected] Have a lovely day!

5 / 5 Share

Aug. 29, 2019

Excellent app. The team was excellent and patient to help me customise the app fo my theme which was not easy due to the changes made by my theme developer

Using app

11 months

Total reviews

8

Average rating

4.9

Developer Reply

Thank you for your kind review. Our customer support team is always available if you ever need any help in your store. Happy Selling!

5 / 5 Share

Aug. 23, 2019

This app is really helpful for creating multi buy discounts, works a treat and the support team are great. We have changed our theme a few times over the past year and every time we upgrade or change our product templates they cant do enough to help us to integrate there app within our new version of our store theme. Highly recommend to anyone trying to upsell your customers more items. Candor Services

Using app

5 months

Total reviews

9

Average rating

4.3

Developer Reply

Your review means a lot to us and we are delighted to hear that our service was up to the mark. Thank you for everything :)

1 / 5 Share

Aug. 12, 2019

This app has got worse and worse since more users are using it. This app relies on api calls to their own servers, which slows down your checkout. As of today, their server is down, with a 503 error showing in my shopify apps admin section, and a greyed out 'add to cart' button on my website cart page, meaning no-one can purchase from my store. Ive had to roll back my theme 6 months to get rid of their code as an uninstall does not fix this issue. The developers behind this take days to respond to tickets. Be aware that installing this app means that your cart will be slower and that if any issues arise your cart button will not work. I guess this is the price you pay for using a free app!

Using app

9 months

Total reviews

5

Average rating

4.2

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

Aug. 6, 2019

Really helpful team, resolved a problem I had very quickly! I would definitely advise using this app for any tiered discounts you'd want on your store.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review:) We are always keen on helping merchants to grow their business.

5 / 5 Share

Aug. 3, 2019

This is a great product and it works great. The IT team takes a day or so to get back with you but they try to get to get to taken care of

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are happy to hear that our app fits your needs. We try to answer to each and every ticket within a few hours, but sometimes it takes us a little longer, but be rest assured that we will take care of your needs. Happy Selling! Thank you.

5 / 5 Share

July 30, 2019

The app does what it says it would do - provide discounts based on volume purchases. I ran into some technical difficulties in setting it up but their support team was excellent - very quick response.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the encouragement. We really appreciate it. You know where to reach us if you ever need any help. :)

5 / 5 Share

July 29, 2019

Fits perfect for my store. Experienced an issue with the app because I had another app installed and the team quickly helped me resolve it.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're always there for you! Thank you for taking the time out to review us.

1 / 5 Share

July 26, 2019

Garbage. Half the features don't work. Support is non-existent. Anybody giving high reviews on customer service got scammed into paying $49 for a "premium" install. In other words you have to pay for customer service. If they did a better job they could crush it, there is a gap for this as a freemium option in the app store. Off to use Discounted Pricing by Booster Apps like everyone else serious about making money. Deleted.

Using app

8 days

Total reviews

2

Average rating

3.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

July 26, 2019

Its is really nice coll helpful. The Support team are first class with helping me install this onto our site. Thank you

Using app

About 22 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for showing immense support. We are always there if you red any help in Shopify

1 / 5 Share

July 25, 2019

This is the worst app and unreliable!!! Our website checkout page is not working because of this app we have tried to contact developer several without response!!! We have not have any sales since then!! This is the same issue we had the last week!!! So frustrated!!! We uninstalled the app from our theme but coding where still there!!! PLEASE DO NOT InStall this APP!!! Very bad SERVICE!!!!

Using app

About 1 month

Total reviews

5

Average rating

3.4

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

July 24, 2019

The Support team are first class with helping me install this onto our site. I will be looking at more apps from these guys to add to our site. Thank you

Using app

1 day

Total reviews

22

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback. :) Please let us know what we can do for you in the future!

5 / 5 Share

July 23, 2019

initially this App would not work. BUT. after contacting vendor they were able to resolve my problem. great customer service. thanx.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback. :) We try our best to be the best and support merchants like you to grow.

1 / 5 Share

July 16, 2019

I paid for professional installation and only got a few emails about how it was set up but could never get it to work on my site and further communication came to a halt! I am too busy to mess around with poor customer service. I want my money back!

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

1 / 5 Share

July 15, 2019

Most useless app since they made it Pro Paid version! Wont show products anymore. Its a shame, it use to be a good app.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.