All reviews

Rating Breakdown

  • 5
    83% (1,056 ratings)
  • 4
    6% (74 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (16 ratings)
  • 1
    9% (113 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 20, 2019

I have just started using this app and have found it to work ok, nice way to offer discount to encourage people to buy more.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your opinion. Please let us know if we can improve anything to delight you :)

5 / 5 Share

April 19, 2019

We used this app to group the price of our product into several levels. It doesn't work correctly once you change your theme but it is easy to contact their support team to help you solve the problem. Great!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Our unique code needs to be configured with the existing codes of any theme, so yes, any change of theme requires some rework. But shouldn't be a problem if you read our App Guide or get in touch with our team for any help.

5 / 5 Share

April 18, 2019

This app was pretty close to what we were looking for (tiered pricing), but the layout wasn't ideal. However, the support team was great to work with and made all the customizations we needed. Sometimes (because this app touches a lot of other processes) we've had compatibility issues with other apps, but again the support team has been very responsive at solving the problems and has gone as far as to join in on support tickets of other apps to collaborate towards a fix. Thanks!

Store

Denik

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words. Honestly, we try to make our apps work with most of the other apps, but it needs a little extra effort from both sides. Thank you once again for your patience and have a great day ahead!

5 / 5 Share

April 17, 2019

Meus parabéns.... geralmente coisas gratuitas não são boas mas o seu aplicativo é nota 10 !! thanks !

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you :) We usually build apps for free, and add more premium features as we go along, and if you'd like to use them you may upgrade your plan. Cheers!

5 / 5 Share

April 17, 2019

I had a problem with the app and the customer service team help me within hours! I'm very satisfied! Thank u guys :) keep the good work!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for showing your support :) Hope you enjoy using the app as much as we did building it.

5 / 5 Share

April 17, 2019

Thank You for this great app

Store

BERELY

Using app

9 days

Total reviews

2

Average rating

4.5

Developer Reply

We are lucky to have you! Cheers!

5 / 5 Share

April 15, 2019

I asked the Hulk Team for some extra display functionality with this app and they delivered with a perfect solution, considering this is a Free app yet they still provided this excellent support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words. We are glad we could assist you with personalizing the app to suit your needs. All the best!

5 / 5 Share

April 14, 2019

Really easy to install and also set up, waiting to see what positive effects it has on my average sale.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

We can't wait too. Please share the results with us. We're really glad that you chose us :)

5 / 5 Share

April 13, 2019

The installation process was a breeze. This app will increase my profits while minimizing my workload to get customers to buy more.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review. Please ping our support team if you run into any issues or have questions. We answer most tickets within 2-4 hours depending on peak times :) Thank you. A

1 / 5 Share

April 13, 2019

I wrote to, it is almost 10 days back but no reply from your side. Are you not customer focused? Sad to see this.

Using app

11 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Last reply we sent was 5 days ago - https://nimb.ws/2yozKc Here's your entire ticket. We haven't heard from you and would love for you to follow up on our request. You can follow up via email or via your ticket - https://support.hulkthemes.com/helpdesk/tickets/17731 After, please update your review to be more accurate. We would very much appreciate it. Also, please note that we have 4 full-time support associates helping 100s of customers daily. We follow up on every message and we try to manage every single customer request for free. So we would appreciate some love here :) Thank you.

5 / 5 Share

April 13, 2019

this app is perfect match for my discount requirements, and their support is also best. Highly recommend for this app.

Store

WUE

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your review. As always, we are here to help. :)

5 / 5 Share

April 12, 2019

Phenomenal App for the price of nothing. I believe this is a seal! Their support is perhaps is even greater than the ultimate deal they offer. Highly recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad you love it. :) Our support team appreciates your kind assessment. :P

5 / 5 Share

April 12, 2019

Volume & Tiered Discounts took away all the frustration the regular discount features inside Shopify gave me. It did precisely what I wanted. When I did run into a minor localization issue I reached out to support and expected to hear from them in a while... But even before I closed my browser I was assisted by Ivan en Heena, who were quick to offer solutions. This was yesterday... I logged into my site this morning and the issue is resolved. Things can always go wrong, but if issues are dealt with in an effecient manor... To me this is what makes a business a winner.

Using app

3 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love our app and the team is thrilled to hear your feedback!

5 / 5 Share

April 11, 2019

Great APP and with excellent customer service, it works perfectly on my website. I high recommend business owners to try it.

Using app

6 months

Total reviews

6

Average rating

5.0

Developer Reply

We can't agree more! :P So happy to be able to work with merchants like you. Can't wait to see your sales grow by two-fold.

1 / 5 Share

April 10, 2019

The app is hard to configure by yourself, most probably it won't work and they have special hack for every theme.. I am very disappointed by their lack of communication and their bad intent. As from the moment I saw I can't make it work on my custom turbo theme, I opened a request for an installation. THEY REMOVED COMPONENTS FROM MY SITE AND BROKE CART FUNCTIONALITY. They are rude and told me that they have specified in their FAQ that it doesn't work with ajax cart, so they decided to remove it and letting the cart icon non-functional without asking me if i'd like their app at this risk... I wsdon't ever work with Hulk apps and I hope you take this into consideration. DON'T RISK YOUR SALES FOR THIS. Take care of your store and don't give them access.. they'll modify whatever they have to in order for their app to work. This is not even close to being a profeksional!

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thanks for your feedback. However, we respectfully disagree. Our SLA policy is to answer every ticket within 4 hours. We do a great job and for dealing with 1000s of customers weekly and provide a FREE service. Our numbers this month. :) - https://nimb.ws/Ufr0XE In regards to the app hacking, that is not true. Most apps do inject code as it's the only way to add snippets and functionality. In many cases, not just with our apps, Sometimes themes aren't compatible out of the box due to customizations. This is entirely true for all of the apps in the marketplace. We do our best to make the process least intrusive but in some cases it does require custom work and our support team is on standby. I would appreciate you updating this review to reflect a more accurate assessment of our service and dedication to our customers and the Shopify Apps community. Thanks, Alen

5 / 5 Share

April 9, 2019

This app helps a lot and is free. I had some problems setting up some more advanced stuff. I reached out to them and they helped me within 1 day. highly recommended

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your support.

5 / 5 Share

April 9, 2019

Quick and easy install and worked right away. Thank you for making this a free plugin, so many other companies charge for something that's pretty basic and should be included in Shopify for all they charge us.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your support. We are delighted to hear we could match up to your expectations. Let us know if you face any issues, we can help!

1 / 5 Share

April 8, 2019

Installed this and tried to get it working for quite awhile. Read through other reviews to finally find out that it doesn't work with Narrative.

Using app

21 minutes

Total reviews

2

Average rating

1.0

Developer Reply

Hi there, Very sorry to hear your review. Our app works with every theme. There are cases like with Narrative that require some customization work. Our team is available for free to help get this resolved. We hope you'll reconsider, give us a chance to prove our app's quality and join the 1000s of happy customers that have nothing but good things to say. We are continually trying to improve the app and what it can do and your feedback is always welcome. Hope you'll revise or delete the review after following up on the above requests. Thank you.

5 / 5 Share

April 8, 2019

Its a great app, just got it into my website and it works great with great explanation. Going to use it only more.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you! We're glad you are enjoying our app. Volume Discount Pro is coming your way very soon. Stay tuned!

5 / 5 Share

April 7, 2019

This is exactly what I've been looking for! The other ones look kind of fancy but they do the same thing pretty much aside from cutting into your profits. This one is free!

Using app

Over 1 year

Total reviews

7

Average rating

4.9

Developer Reply

Happy to help you make more money for your store. Hope you give our other Hulk Apps a try ad well!