All reviews

Rating Breakdown

  • 5
    87% (719 ratings)
  • 4
    5% (40 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (52 ratings)

Reviews with Text

  • 99% (823)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2026

This is the go to solution if you are looking for translating your website. Also if you went a bit too hard with hardcoding your sections, it even translates those. Also whenever you have a problem, just contact customer support. Best customer support i ever experienced.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Un grand merci au Support, qui s'est vraiment arraché pour trouver le bug avec Klaviyo mais tout est ok et solutionné ! Les échanges sont rapides et super efficaces alors merci Valentin et Manon et toute la team. Je traduis actuellement tout le site en Allemand et je vois deja les positions Google monter sous 1 mois avec une centaine de mots clés dans l'index Google. Merci Weglot, l'année prochaine je ferai une autre langue :) Prenez soin de vous ! Damien - Teckelshop.fr

Using app

15 days

Total reviews

6

Average rating

5.0

1 / 5 Share

Jan. 9, 2026

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 15, 2025

Works great. Even better support. Thank you!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

I was using the native Shopify translate tool at first which A) limited you to two languages and B) translates with Google translate, which in the age of AI no longer cuts it. Weglot provides much better quality translations, much more customisations and has high quality and responsive customer support. As I sell internationally, I see the money spent is an investment to boost conversion rather than a cost.

Using app

2 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 7, 2025

I've uninstalled weglot app but still be charged in the next month.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Hi, Thank you for taking the time to share your feedback, and we’re sorry for the confusion this caused. Uninstalling the Weglot app does not automatically cancel the subscription, which needs to be ended separately from the account billing settings. We understand this may not have been clear and sincerely apologize for the frustration. Our support team has reached out to you to fully clarify the situation and to propose a complete refund so this can be resolved properly. We remain available and committed to closing this matter in a fair and positive way. Weglot Support Team

1 / 5 Share

Nov. 29, 2025

la traduction de notre site n est pas vraiment bonne et le cout est très chère si on compare a d'autre service . leur service me coute 140$ par mois

Using app

Almost 4 years

Total reviews

2

Average rating

2.0

5 / 5 Share

Nov. 27, 2025

Funktioniert wunderbar, toller, schneller Kundenservice. Bin bisher sehr zufrieden.

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2025

We have found the support very responsive and helpful.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 25, 2025

I would have given it 0 stars if that were possible. This app was recommended by an agency, but they clearly haven’t used it much. Translating our mega menu is impossible. The default translations are catastrophic, Google Translate does a better job. And when you need to make changes, it’s only word by word. In short, don’t waste your time or your money.

Using app

18 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi Dr. LEVY, Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience and understand how frustrating this situation was for you. Following your review, our support team reached out privately to better understand the issues you encountered and offer assistance with the mega-menu translation and editing setup. As part of this follow-up, a full refund was processed to ensure the matter was resolved on our side, even though we didn’t have the opportunity to address the technical setup together beforehand. Our support team remains available should you wish to revisit the configuration or need help in the future. We always aim to assist users with complex setups and ensure Weglot works as expected. Thank you again for taking the time to share your experience. — The Weglot support team

5 / 5 Share

Nov. 25, 2025

Mohamed from the support team has been absolutely top-tier. Fast replies, clear guidance and genuinely helpful assistance throughout the entire process. They handled everything professionally and made the whole experience smooth. Really great customer service.

Using app

3 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 21, 2025

La pire app que j'aie utilisée. Pour qu'elle fonctionne, il faut changer les DNS de ma boutique. Résultat : quand j'ai désinstallé l'app, et que j'ai voulu remettre les DNS d'origine, cela a créé un problème technique majeur qui a rendu ma boutique inaccessible pendant une journée, et m'a fait perdre beaucoup de temps pour que je comprenne quel était le problème et comment le régler. Shopify ne devrait pas permettre à des apps d'imposer des changements de DNS comme le fait Weglot.

Store

Calves

Using app

About 3 hours

Total reviews

3

Average rating

2.3

Developer Reply

Bonjour, Merci pour votre retour. Nous sommes sincèrement désolés pour les difficultés rencontrées et pour l’impact que cela a pu avoir sur votre boutique. Pour clarification, Weglot ne modifie jamais les DNS d’une boutique sans action volontaire du marchand. Certains réglages DNS peuvent être proposés dans le cadre d’intégrations avancées, mais ils sont toujours optionnels, documentés et réversibles. La désinstallation de l’application n’entraîne aucune modification automatique des DNS. Nous comprenons néanmoins à quel point une indisponibilité de site est pénalisante et regrettons de ne pas avoir pu vous accompagner à ce moment-là. Nous n’avons malheureusement pas réussi à identifier votre compte pour analyser précisément la situation. Si vous le souhaitez, vous pouvez nous contacter directement à [email protected] en indiquant le nom de votre boutique ou l’adresse e-mail associée. Nous prendrons le temps de comprendre ce qu’il s’est passé. Cordialement, L’équipe Support Weglot

5 / 5 Share

Nov. 20, 2025

super app et support dispo et efficace

Store

FitSlim

Using app

7 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 18, 2025

how can you have a customer service that don't work on weekend and close before 6pm (Paris time) during the highest season aka q4 in Ecom ???????????????????????????????????????????????????????????????????????????????????????????????????????????????????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It's a NON SENSE !!

Store

Audyss

Using app

About 1 month

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Thank you for taking the time to share your feedback. We’re sorry for the frustration you experienced initially. Our team worked with you to investigate the issue and identify the root cause, and we’re glad we were able to resolve it together. If you need any further assistance, we remain fully available to help. Best regards, Weglot Support team

5 / 5 Share

Nov. 12, 2025

Powerful features, fast and efficient service, professional after-sales support, and an excellent user experience

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Weglot has been my go-to translation solution for over 5 years. It’s simple to use, supports both automatic and manual translations, and integrates flawlessly with WordPress, Shopify, Squarespace, and more. The translation quality is excellent and their customer support is always responsive. I use Weglot for my own projects and for client websites—highly recommended! — Tajul Islam CEO, GrowUp2x Digital

Store

Assopet

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2025

Store

ARCOL

Using app

2 months

5 / 5 Share

Oct. 27, 2025

Very easy to set-up and very helpful support - they reply within minutes (on workdays). I believe for final polished translations they still need to be reviewed, LLMs unfortunately are not there yet. Hopefully they will keep improving, specially translate more within context of where the translation is, about what it is, what page/product is about.

Store

Flipzy

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Great support.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Weglot est un super outil de traduction et le support à l'écoute qui prend le temps d'accompagner dans les challenges de nos boutiques est un vrai plus ! Je recommande fortement cette application ! Merci Weglot et merci Kevin !

Using app

6 days

Total reviews

1

Average rating

5.0