All reviews

Rating Breakdown

  • 5
    86% (706 ratings)
  • 4
    5% (41 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (53 ratings)

Reviews with Text

  • 99% (812)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 8, 2019

What sets this app apart is the great support. Its responsive, honest and puts the customer first. Very impressed.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2019

I've been using Weglot Translate for a few months now. My native language is Chinese Traditional and would like to translate to English for international visitors. The platform is easy to use with a great deal of useful help document. I have issues from time to time since my install, but I find their customer service is extremely helpful with fast response time. Issues are solved within hours in my case. Highly recommended! Review Update 2019/6/18 Support team helped me to solve my email notification problems. Appreciate it. Once again, fantastic customer support!

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 4, 2019

Amazing app! Translated my site into Japanese in under a minute...amazing! Can't wait to try it for other languages.

Store

Svala

Using app

8 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 1, 2019

Great app and amazing support! They solved a little bug in less than 5 minutes over email. I highly recommend Weglot.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2019

Great app! very easy to use and configure, it makes a first translation quite accurate, works smoothly and the customer service is amazing.

Store

Astro

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2019

We are happy with Weglot, it offers good customisation options. The customer service is great too, they provide quick and helpful solutions! What we would love if they could improve is the way they detect the repeated content.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

Perfect app ! Very easy to use, and if you are facing an issue, you can count on a great support team.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2019

Support team is responsive, the app takes sometime to get set up as machine translation is not perfect so you either have to translate everything yourself or pay for it which is to be expected anyways! I look forward to seeing if this app brings more international customers to our stores! Will update this in the future to see if it was worth the work and price! :)

Using app

About 2 months

Total reviews

13

Average rating

4.1

5 / 5 Share

Jan. 11, 2019

The best app for Language converting. They have awesome and really fast customer service. Thank you for all

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 3, 2019

Exellent customer service, can recommend this app !

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2019

Great app and very good customer service, I really happy with it :) Thank you so much for everything.

Using app

11 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 31, 2018

J'ai utilisé l'application pendant 6 mois +++ Le support est efficace, réactif et agréable. - L'application est encore un peu laborieuse à utiliser mais s'améliore. - La correction humaine reste indispensable si on veut des traductions parfaites. Mais surtout : Il est impossible de traduire les facilement les URLs donc, quelque soit le langage, l'URL reste dans la langue d'origine ce qui est problématique pour le SEO. A la décharge de weglot, Shopify n'autorise pas la modification des URLs.

Using app

9 months

Total reviews

13

Average rating

4.5

5 / 5 Share

Dec. 18, 2018

Je viens d'installer l'App, il y a 2 jours et je suis encore en période d'essai et j'ai eu un petit soucis, j'ai contacté le Support par email... et Booom, j'ai le meilleur support que je n'ai jamais eu auparavant, ils m'ont même demandé l'accès à mon Backend et ont réglé le problème par eux même ! Vraiment Bravo et Merci Jean-Charles pour cet agréable expérience utilisateur! Je recommande l'APP qui est très intuitive et très personnalisable !

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

The app is a great tool, but above all the support team (we have been dealing with Christophe who is amazing) is super helpful. They are contactable all the time, and really quick in finding solutions. Absolutely fantastic support available for this app - has been a pleasure dealing with them! Thanks!!

Using app

3 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 14, 2018

We are soo pleased with the service given, Christophe from Weglot was a huge help! Thank you again for this great app, what a time saver!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2018

Great app, you need to do some customizations ofc but otherwise really good. Very good support!!!!!!

Using app

3 days

Total reviews

34

Average rating

4.9

4 / 5 Share

Dec. 7, 2018

Still figuring things out as I'm using the app. Very thankful for the help I got! Great Customer Support!!

Using app

20 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 28, 2018

L'application est super, paramètrable au maximum et très simple d'utilisation. L'équipe est présente, très sympa et très serviable aussi. Je recommande.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 27, 2018

Fantastic email support. The team is really involved and helpful. Great app, easy to use. I recommend it.

Using app

5 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 22, 2018

I tried several apps and this one is the best by far. And their customer support service is amazing.

Using app

8 days

Total reviews

4

Average rating

5.0