All reviews

Rating Breakdown

  • 5
    87% (1,341 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (17 ratings)
  • 1
    6% (88 ratings)
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5 / 5 Share

June 3, 2020

It is a really good app to quickly set up your website in multiple languages, and the support team is very nice. :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2020

J'ai utilisé weglot afin de traduire mon site en anglais. La traduction est impeccable. Ensuite j'ai rencontré un petit problème sur mon site et le support a été très réactif et efficace

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2020

Weglot has all you need for your translations. Quick and easy to configure with an excellent and fast support!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2020

J’ai contacté le support client et je confirme qu’il est réactif aux demandes. Je conseil d’utiliser cette application.

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 8, 2021

Excellent Help of WeGlot! Thank for the team, who gave me a fast and effective help! Very good app!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 28, 2020

Great translations and the Support Team is always there to respond! A big thank you Nathalie for helping me out !

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2020

We really appreciate this translating app and also the super fast support from Thomas. Thank you very much!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2020

Fantastic translating app! Very user-friendly, fairly priced and above all, the service is incredible. I needed help to translate the checkout pages and received a response from Guillaume in a matter of hours. Can't recommend enough. Thank you!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2020

Simply the best translation app for shopify. A lot of settings and options, very usefull and complete. Needs some handling at the begining. The support is very reactive. For any issue, they answer immediatly and take care of it efficiently.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2020

We have had a very good experience so far with Weglot. Great customer support. While it does take some time to translate the website; it is very intuitive and works like a charm.

Using app

About 1 month

Total reviews

4

Average rating

5.0

1 / 5 Share

May 23, 2020

This app is full with bugs and horrible customer service, don't get me started about the amount of times I had to translate the same words.

Using app

6 days

Total reviews

1

Average rating

1.0

Developer Reply

I am so sorry for the trouble this has caused you but we do not outsource our support. You wrote us 4 messages on a Saturday. We state in the saved reply we are open Mon-Fri. We actually have faster support than most apps. Also: -We do not have any active bug -We do not have horrible customer service -If you had to translate a word various times, there is usually a reason behind it. Let me know if you need additional help.

1 / 5 Share

May 18, 2020

The subscription method based on visits per month does not make sense and is practically blackmail (you reached too many users this month, upgrade your plan or I turn off translations till next month); definitely too expensive for what it does. Exception handling and SEO are very bad

Using app

About 2 months

Total reviews

1

Average rating

1.0

4 / 5 Share

May 17, 2020

it is cool that we can use free trail for a while. Thanks to Weglot support. However it doesn't translate my other apps which I use for my Shopify store like popup or shipping bar. Thanks

Using app

10 days

Total reviews

2

Average rating

4.5

5 / 5 Share

May 13, 2020

Merci à John qui a pris la main sur ma boutique pour résoudre mes problèmes très rapidement ! Excellent service client.

Store

MEDVE

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2020

Great tool... I must admit that I have been impressed in comparison with other solution I have tried! It is really easy to use and support is very reactive! Much appreciated...Well deserved 5 stars!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Wonderful customer support. Alexis helped us with an issue and came with clear instructions, 5 stars!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2020

Easy integration, Alexis was super helpful with getting things set up smoothly. Would recommend this app anytime.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

Wonderful help from Guillaume who was more than reactive, very nice and efficient! Great service, thank you so much!

Store

Vidiamo

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

The app is nice looking and user friendly! I needed assistance for some technical problems for which I got quick, efficient help for the team! You can count on them and that is great when you make our websites evolve all the time! Would recommend!

Using app

About 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

May 11, 2020

Great translation app with great support that answered me and fix my problem in few minutes. What more could you ask for?

Using app

3 months

Total reviews

1

Average rating

5.0