All reviews

Rating Breakdown

  • 5
    87% (713 ratings)
  • 4
    5% (41 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (53 ratings)

Reviews with Text

  • 99% (819)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 13, 2025

This app makes it very easy to keep your translations in check. The visual editor makes all the difference. Its super easy to delegate translations without the need to create additional shopify staff positions. Their support is always surprisingly quick and very helpful. Any issue I had has been fixed within a few hours. Zero complaints

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

Équipe au top et hyper réactive. Explique bien les problématiques mais n'hésite pas à intervenir si besoin

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2025

Superschneller und freundlicher Support, der bei Problemen und Themen sofort unterstützt. Danke euch!

Store

Looops

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

We could never have so many languages at such high quality translations without Weglot. And support is also really helpful, quick and nice.

Store

frsh

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Working perfectly! App is easy to use and very versatile. I had some troubles with the translations of my XML feeds, but Will from Weglot got it working by making some adjustments on their end. Thanks for that!

Store

Mr.Lacy

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2025

The app is easy to install and to use. Our plan got upgraded automatically once we reached the words limit, so now it is quite pricey for us. Unfortunately we're on the annual plan and can't cancel easily. We had a problem with the language switcher on mobile, but the support team was very helpful and quick in fixing it. Thanks and 5 stars for that.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 13, 2025

The Weglot Team are always very helpful and getting back to me fast, whenever we have technical issues. Thank you so much for you great service !

Store

Moone

Using app

26 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 10, 2025

Application très utile pour les e-commerces, le support est très réactif et vous aide au moindre doute.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

The support is amazing and always respond quick and find so everything to help you find a solution to your problem. I really recommend Weglot.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2025

The setup of the Weglot is complicated when you already use various other apps that need to be translated. However the customer service is top notch and very responsive. Special thanks to Antoine who really exceeded my expectations in terms of timely resolution of complex issues. The quality of translation is quite good and requires significantly less manual translation compared to shopify free app.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Great and super fast support. Thanks team weglot!

Store

LOULEX

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 23, 2025

Weglot is easy to use and makes translating your website super convenient. The customer support was also very helpful, supporting me with a minor issue I wasn't able to fix myself. :-)

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Very good app and an excellent customer service. Thanks for your good work.

Store

Ziza

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 20, 2025

Ils te font encore payer même quand tu désinstalle l'appli. Je ne sait même pas comment arrêter la domiciliation...Appli pas terrible en plus de ça.

Using app

10 days

Total reviews

1

Average rating

1.0

Developer Reply

Bonjour , J'ai le plaisir de vous contacter au nom du Support de Weglot et j'espère que vous allez bien. Je vous remercie pour l'avis que vous avez posté, et je suis ravi de pouvoir en discuter plus précisément. L'abonnement ainsi que la résiliation de l'abonnement ne s'effectuant pas au sein de l'app dans Shopify, cela necessite une action complémentaire au sein du Dashboard Weglot. Vous avez normalement été notifié de cela. Je constate que vous aviez désinstallé l'application depuis quelques mois et dans la mesure ou vous n'avez pas utilisé Weglot depuis cette date, il est normal de ne pas payer pour le service. J'ai procédé remboursement de ces mois et une preuve vous a été partagée par email. Je reste à votre disposition pour tout renseignement complémentaire et vous souhaite une excellente journée. Weglot Support

1 / 5 Share

Jan. 15, 2025

Terrible app. You manually translate content on their platform, but the changes never reflect in your store. Their support team constantly tries to shift the blame, claiming it's an issue with Shopify or other apps, but never their fault. Truly disappointing.

Using app

2 months

Total reviews

3

Average rating

2.3

Developer Reply

Hello, Thank you for taking the time to write a review of Shopify. We are sorry that you went through a difficult experience as you expressed in your review. In fact, we are doing our best to provide the most efficient product and support and we'd like to take the time to investigate the undesired behavior you've faced a bit further so we can try to find a solution together ​Please contact back our team at [email protected] so our team members can discuss your concerns in more detail. You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin We're remaining at your disposal for any further information, And wish you a wonderful day, The Weglot Team

5 / 5 Share

Jan. 13, 2025

I work with Weglot now for around half a year and the experience is very pleasing! Especially accurate translation are in our business sector very important and Weglot delivers! I would like to highlight also the excellent support!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Very good service, the team replies quickly and efficiently. thank you.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Very helpful in our complex approach, Guillaume helped a lot with our custom integration and went above and beyond to help us. Recommend highly!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2025

I've been using Weglot to translate my Shopify website, and the experience has been excellent. The support team was incredibly helpful and responsive when I faced a minor issue with the Quick View in a new theme. They resolved it quickly, and everything works perfectly now. Highly recommend Weglot for seamless translations and top-notch customer support

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

Dec. 26, 2024

We had an issue for the integration of the app into our store and received a great and quick support!

Using app

About 4 years

Total reviews

3

Average rating

5.0