Weglot: AI Translation & SEO
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Thank's to the support for it's help. Fanny answered all my question during all day, quickly and efficacely. I recommend Weglot.
Équipe au top et hyper réactive. Explique bien les problématiques mais n'hésite pas à intervenir si besoin
Superschneller und freundlicher Support, der bei Problemen und Themen sofort unterstützt. Danke euch!
We could never have so many languages at such high quality translations without Weglot. And support is also really helpful, quick and nice.
Working perfectly! App is easy to use and very versatile. I had some troubles with the translations of my XML feeds, but Will from Weglot got it working by making some adjustments on their end. Thanks for that!
The app is easy to install and to use. Our plan got upgraded automatically once we reached the words limit, so now it is quite pricey for us. Unfortunately we're on the annual plan and can't cancel easily. We had a problem with the language switcher on mobile, but the support team was very helpful and quick in fixing it. Thanks and 5 stars for that.
The Weglot Team are always very helpful and getting back to me fast, whenever we have technical issues. Thank you so much for you great service !
Application très utile pour les e-commerces, le support est très réactif et vous aide au moindre doute.
The support is amazing and always respond quick and find so everything to help you find a solution to your problem. I really recommend Weglot.
The setup of the Weglot is complicated when you already use various other apps that need to be translated. However the customer service is top notch and very responsive. Special thanks to Antoine who really exceeded my expectations in terms of timely resolution of complex issues. The quality of translation is quite good and requires significantly less manual translation compared to shopify free app.
Great and super fast support. Thanks team weglot!
Weglot is easy to use and makes translating your website super convenient. The customer support was also very helpful, supporting me with a minor issue I wasn't able to fix myself. :-)
Very good app and an excellent customer service. Thanks for your good work.
Ils te font encore payer même quand tu désinstalle l'appli. Je ne sait même pas comment arrêter la domiciliation...Appli pas terrible en plus de ça.
Bonjour , J'ai le plaisir de vous contacter au nom du Support de Weglot et j'espère que vous allez bien. Je vous remercie pour l'avis que vous avez posté, et je suis ravi de pouvoir en discuter plus précisément. L'abonnement ainsi que la résiliation de l'abonnement ne s'effectuant pas au sein de l'app dans Shopify, cela necessite une action complémentaire au sein du Dashboard Weglot. Vous avez normalement été notifié de cela. Je constate que vous aviez désinstallé l'application depuis quelques mois et dans la mesure ou vous n'avez pas utilisé Weglot depuis cette date, il est normal de ne pas payer pour le service. J'ai procédé remboursement de ces mois et une preuve vous a été partagée par email. Je reste à votre disposition pour tout renseignement complémentaire et vous souhaite une excellente journée. Weglot Support
Terrible app. You manually translate content on their platform, but the changes never reflect in your store. Their support team constantly tries to shift the blame, claiming it's an issue with Shopify or other apps, but never their fault. Truly disappointing.
Hello, Thank you for taking the time to write a review of Shopify. We are sorry that you went through a difficult experience as you expressed in your review. In fact, we are doing our best to provide the most efficient product and support and we'd like to take the time to investigate the undesired behavior you've faced a bit further so we can try to find a solution together Please contact back our team at [email protected] so our team members can discuss your concerns in more detail. You can ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin We're remaining at your disposal for any further information, And wish you a wonderful day, The Weglot Team
Very good service, the team replies quickly and efficiently. thank you.
I've been using Weglot to translate my Shopify website, and the experience has been excellent. The support team was incredibly helpful and responsive when I faced a minor issue with the Quick View in a new theme. They resolved it quickly, and everything works perfectly now. Highly recommend Weglot for seamless translations and top-notch customer support
We had an issue for the integration of the app into our store and received a great and quick support!
Excellent support client de la part de Guido qui est très réactif et nous a aidé à corriger très rapidement les quelques problèmes de traduction dynamique que nous rencontrions. Merci
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