Yanet Returns & Exchanges
Automate returns & exchanges, manage refund and return labels
Rating
4.9
feedback
289
chart
#78
All reviews
Review RSS Feed
Oct. 4, 2025
Fantastic app and even better support. Alex from Yanet was incredibly helpful and got us set up fast. Generous free features and a smooth experience—highly recommend.
Jan. 8, 2026
Leaving a review after 2 months. We patiently waited for 2 months for mere courier integration, as we were asked to do. I connected myself after 2 months, and I am being informed of inability to test a bunch of things for integration like shortage of funds in the account or KYC etc. Where I was informed this will only be a test account, now they added on to the unnecessary requirements. Additionally, we didn't receive a single mail from the team to align and sort out anything! If there was anything needed for the integration, it should have been informed to us. This has been a huge wastage of our precious time. Do not recommend this app.
Oct. 3, 2025
Works perfectly, support also very friendly, helped me really well and fast. Thank you!
Store
LUVIT
Using app
5 days
Oct. 2, 2025
I've been a user of the app for 1+ year, very user friendly and helpful extraordinary support from Alex and the team, thank u so much for your efforts
Oct. 1, 2025
Great support from Alex. I recommend yanet for their great customer support team
Sept. 26, 2025
Quick and easy customer service, Tracy was responsive and was able to help out as needed. The app is great too, a lot of functionality for being free. Definitely worth it!
Sept. 25, 2025
Thanks to Alex and the Yanet team. I appreciated the prompt responses and helpful support, and the app works well too.
Sept. 25, 2025
Sept. 22, 2025
Thank you to Alex for helping me with something. I was satisfied with how fast he was to respond.
Sept. 18, 2025
Great app and functionality for common returns and exchange use cases. Alex has been specially helpful from support!
Sept. 17, 2025
Sept. 16, 2025
Alex was fantastic at solving my problems super quickly! the app lets you customise so much I can't believe it's free!
Sept. 16, 2025
Excellent free service! I'm so impressed with this app. It not only provides great service for free, but they were also able to remove the branding badge even though my store setup isn't complete yet. Highly recommended!
Sept. 15, 2025
I needed help with something, and Alice assisted me very quickly. I was pleasantly surprised by how fast I received a reply, and I’m very satisfied!
Sept. 15, 2025
Yanet makes handling returns and exchanges so much easier. Setup was quick, the portal looks professional, and it keeps customers happy. Their support team is fast and helpful. Highly recommend!