Yanet Returns & Exchanges

I recommend it, amazing app, fast support!

Looking great so far, Alex was super helpful. Looking forward to getting it tricked out.

Update 6/4 Still no communication on the issues. Looks like a decent app but we have bneen unable to update any of the emails that would have gone out. 2 stars at it looks decent but has some serious issues with customizing even the emails.

Tracy is very helpful person

Excellent app for managing returns and exchanges and amazing customer service

Anita helped a lot to setup the app. Amazing one!

Easy to setup and just what we needed to make returns and exchanges easier for our customers and affordable for us! Alex helped make the experience super smooth.

Tracy est agréable et très efficace. Mille mercis !

I've checked several similar apps, but I was surprised that the app provided almost everything for free. And when I asked the question via chat, the support guy - Alex was super quick in his response and helpful.

Alex was incredibly helpful and responsive whenever we needed assistance. His support made a big difference and ensured everything ran smoothly. Great experience!

Very quick support, and alex the agent was very supportive.

Loved the app. The interface is so simple. Special mention to Alex, his timely response and service is incredible. Highly recommend.

Honestly, just what we had been searching for and the support team is quick to respond and provides help, especially Alex

The app is all over the place. While it does allow reasons/image attachments, and is free, you still lose money because the app doesn't make customers pay for shipping labels or deduct them from the refund amount. The support team is inconsistent with their replies too, and they lie to you just to go on about their day (yes Tracy, I'm talking about you.) Don't use this, you're just going to lose money with this app.

Thank you Alex for your assistance. Very quick response

Alex from Support answers very quickly

Easy to use app and Alex is very helpful with any queries I have

I needed such app and Alex helped me to resolve few situation and it's perfectly working now.

Quick answers. Added premium feature. Thank you !

Loved the app. It made my store look more premium and Alex was of great help while setting up