All reviews

Rating Breakdown

  • 5
    92% (249 ratings)
  • 4
    5% (13 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 94% (253)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 13, 2025

I needed such app and Alex helped me to resolve few situation and it's perfectly working now.

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2025

Quick answers. Added premium feature. Thank you !

Using app

10 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2025

Loved the app. It made my store look more premium and Alex was of great help while setting up

Store

Teeser

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

Just added this app to our store, Very easy to install - great little free app to make offering returns a lot easier. definitely recommend!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2025

Alex was awesome.

Using app

10 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 6, 2025

The app setup is easy and the support person alex is amazing, connect immediately and resolve the query we have.

Using app

19 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 6, 2025

The app is useful and easy to navigate. Customer service agent, Alex, was quick and helpful too

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

May 5, 2025

Using this app made returns & exchange VERY easy. Alex from Yanet Support is also super quick, and give a define answer, with out asking too many questions and not wasting time. amazing so far!

Store

TAMTAM

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2025

Absolutely love the Yanet app! It’s been incredibly helpful and easy to use. Huge thanks to Alex for the amazing support, genuinely went above and beyond to help. Highly recommend!

Using app

11 minutes

Total reviews

5

Average rating

4.2

5 / 5 Share

May 3, 2025

I've only just installed the app but so far it's giving me a very good impression. It's neat, clear, well designed and seems to be integrating seamlessly with my store. I was looking specifically for an app that allows my customers to upload a picture of their package in case it's damaged etc. and Yanet has that and so much more. I had a question within the first five minutes and Tracy at their support immediately helped me solve it, I could tell she knew exactly what to do - by far some of the best customer support I've had. 5/5, I wish all Shopify apps were this well made and easy to use!

Using app

42 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2025

Very useful app, with actually caring and generous support. Anita has been very supportive and kind. Thank you !

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2025

Amazing app. Easy to use and very useful. Definitely the best I’ve used and Alex helping out on the online chat is great, fast responses and very helpful

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2025

Really great app! Yanet is easy to use, completely free, and has excellent customer support. Big thanks to Alex for being super helpful—highly recommend!

Store

SAKU

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 28, 2025

The application is really useful.

Using app

10 months

Total reviews

5

Average rating

4.6

4 / 5 Share

April 27, 2025

Greta app to use. Cover all the options. support provided by Alex helps a lot.

Store

Saahiba

Using app

About 24 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

April 25, 2025

Store

BEIGE

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2025

very nice app, Alex is great at helping.

Store

Cidira

Using app

About 1 hour

Total reviews

11

Average rating

4.3

5 / 5 Share

April 20, 2025

I recommend it, great app, fast support!

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2025

The app is quite successful. The support team on live chat is helpful. I continue to use it.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2025

Very good app, totally free and good customer service. Would recommand! Alex helped me!

Using app

30 days

Total reviews

4

Average rating

5.0