All reviews

Rating Breakdown

  • 5
    17% (1,400 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (21 ratings)
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5 / 5 Share

Nov. 20, 2024

I was going to verify my account for the sms at 2am and I ran into Marnie she was very helpful and so patient with me she also walked me through things that I didn't understand and I appreciate everything she has done for me.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Thank you Melvin for your fast and quick support!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Thank you Rock N to support my problem.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

I worked with Melvin to set up an sms campaign that required some trouble-shooting. I was able to get everything launched and Melvin provided excellent, helpful, and thorough customer service. Great work Melvin!

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Melvin was a great help, answered my questions and had a solution quickly

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Jay L was great to work with, he answered all my questions with a quick concise response.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

PL was so helpful and kind while walking me through the verification process. Knowledgable and kind! Thanks for the help! Love the app and how it helps with my business!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

great service, especially the guy named John that helped me today

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Highly recommend this shopify app to get more customers whether you have small or big business. Yotpo team is swift enough in accommodating questions and they are very straightforward in providing solutions especially to Quin who has given me a smooth validation process.

Using app

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Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

John with customer service was very helpful. This app has been the greatest marketing tools I chose to use for my site. Thank you so much Yotpo for all you do for us in the marketing world :)

Using app

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Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

There was a bit of miscommunication at first but got what I needed done with support on the second try. Their platform is easy and straight forward. I heard so many great things when they were called SMSbump, and never tried. I'm so glad I decided to try them now that I have my store up and running.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Rock N guided me through whole of the process, he is an amazing an cooperative person. Thankful YOTPO.

Store

ZEBE

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

My Guy Rock got me right, in a timely manner and was very professional.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Rock was very quick and efficient!

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

very good communication and gave me a step by step tutorial for the problem I had. thanks to PL.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

I had the pleasure of working with Rock N' and I must say, the service was outstanding! From start to finish, Rock N' was incredibly helpful, attentive, and made sure all my questions were answered promptly. Their professionalism and dedication to ensuring I had the best experience truly stood out. Highly recommend their services—truly top-notch! Thank you so much, Rock N'!

Using app

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Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

quin was great setup was easy

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Rock N is the agent who helped me to solve all my doubts and he cleared my problems without any hesitations

Store

PickSie

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Had a little tech issue (an unrelated app blocking a registration). Marnie was awesome and we got it solved quickly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 14, 2024

Rock N

Using app

8 days

Total reviews

1

Average rating

4.0