All reviews

Rating Breakdown

  • 5
    17% (1,401 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (21 ratings)
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4 / 5 Share

Nov. 14, 2024

Rock N

Using app

8 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 13, 2024

John D helped me out a lot with my toll free number verification

Store

Scholic

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Fast and efficient help from John D

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Live chat helped me resolve my issue very quickly and easily. Thanks, Marvin!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Quin was very helpful with answering all the questions I had about my verification process! Highly recommend for SMS marketing needs.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Great supporting team! the quality you get out of the app as well as the people from the service team is amazing. I had this amazing person, her name is Joann, she completely helped me out and got right where I need to be!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Jay was very helpful in getting my toll free number verified so that I could continue the process of getting the account setup. Efficient and easy to understand.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Customer support provided by Joann was so useful to solve my doubts about my SMS campaigns. The app have years in the market and are one of the best solution in Shopify to manage and automate the marketing with sms and email.

Using app

About 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

Nov. 12, 2024

Impostazioni limitate, non ha un ottima personalizzazione del design email nella versione "mobile", non si può inserire nessun comando in modo orizzontale, ma risulterà verticale in una sola e orribile colonna, l'email non si adatterà ad ogni mobile differente. Abbiamo creato un design pdf con link, ecc.. per avere la funzionana citata sopra. Non ha funzionato anche questo, non viene accettato il formato pdf. Abbiamo disinstallato l'app

Using app

23 days

Total reviews

4

Average rating

3.3

5 / 5 Share

Nov. 12, 2024

Melvin is very helpful. 5-star for him.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

John D was very helpful

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 11, 2024

Get app and even better customer service. Easy to use and has all the flows already all set up. A+

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

PL was very helpful in getting my account situated

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

Melvin helped get me verified, he was a great help

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

John D. was great help with verifying my TFN. Made the process quick and understandable. Amazing work

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

John D helped me figure out the issue with my email deliverability right away and he was the only one out of many people I spoke to that helped fix the issue thanks!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

This SMS app was really helpful and easy to understand. The agent I worked with was amazing! His name was John D, and he helped me through every step. Definitely recommend this app to anyone who wants SMS marketing.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2024

really good service, Rock helped me verify my account.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 9, 2024

I am Happy With Yotpo Customer Service. Joann Helped me to Resolve the Technical Issues. He had a Lot of Patience. Thank you Joann and Yotpo

Store

IPTI

Using app

1 day

Total reviews

2

Average rating

5.0

1 / 5 Share

Nov. 9, 2024

DO NOT USE THIS. I am not sure how they got so many good reviews. Their SMS subscription is broken, very hard to setup. Their support staff in Philippine are poorly trained. DO NOT WASTE YOUR TIME ON THIS APP.

Store

Onotone

Using app

10 days

Total reviews

8

Average rating

4.0

Developer Reply

We’re sorry for the inconvenience and appreciate your feedback. We’ve responded to your ticket and reached out to help resolve any setup issues but haven’t heard back yet. Please feel free to connect with us so we can assist and ensure everything goes smoothly. Thank you - Yotpo Team