Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
8,249
chart
#1,378
All reviews
Rating Breakdown
Review RSS Feed
Nov. 10, 2024
This SMS app was really helpful and easy to understand. The agent I worked with was amazing! His name was John D, and he helped me through every step. Definitely recommend this app to anyone who wants SMS marketing.
Nov. 9, 2024
I am Happy With Yotpo Customer Service. Joann Helped me to Resolve the Technical Issues. He had a Lot of Patience. Thank you Joann and Yotpo
Nov. 9, 2024
DO NOT USE THIS. I am not sure how they got so many good reviews. Their SMS subscription is broken, very hard to setup. Their support staff in Philippine are poorly trained. DO NOT WASTE YOUR TIME ON THIS APP.
We’re sorry for the inconvenience and appreciate your feedback. We’ve responded to your ticket and reached out to help resolve any setup issues but haven’t heard back yet. Please feel free to connect with us so we can assist and ensure everything goes smoothly. Thank you - Yotpo Team
Nov. 8, 2024
After testing about all the SMS apps on Shopify, i can say that this one really got it all. Great support comes with it too, thank you Marnie!
Nov. 8, 2024
Joann and the support they offer is really great. I had to Validate my account and that process was made easy by guiding me through all the steps by Joann. I really appreciate Joann, And the Customer Help this company offers. I am really satisfied with their Customer Support.!
Nov. 7, 2024
John D - amazing and responsive support. Helped me isolate an sms subscription issue back to shopify. Made the process seamless and easy. Best support ever!
Nov. 7, 2024
Joanna from Yotpo was friendly and replied quickly to my help requests regarding SMS. This app is easy to use, setup, and improve on so I definitely do encourage using Yotpo
Nov. 7, 2024
Quin Shiena G is super helpful, the live chat is really great option for some assistance.
Nov. 6, 2024
Fantastic application, so far the exoerience is really great the application is very easy on the eye, love it !
Nov. 6, 2024
Yotpo's support team provided me with outstanding service today. John D. went above and beyond, helping me import my contact list. He was responsive and friendly with hands-on assistance. It's always a relief to have that kind of support when switching to a new SMS provider. Thank you!
Nov. 6, 2024
PL was very helpful, very quick and easy process compared to other platforms which was surprising when I seen how easy and fast it was, Thank you!
Using app
About 21 hours
Total reviews
1
Average rating
5.0
Nov. 5, 2024
John D was amazing with his customer service and was able to verify my account with ease. Highly recommend.
Nov. 5, 2024
I had an issue that I needed help with, and Melvin from Yotpo Email Marketing & SMS provided exceptional support. He quickly identified the problem and patiently walked me through the steps to resolve it. His professionalism, knowledge, and willingness to assist made the entire experience smooth and stress-free. Thanks to Melvin, my issue was solved quickly, and I couldn’t be more pleased with the level of service I received. Highly recommend Yotpo Email Marketing & SMS, especially with great support like Melvin’s!