Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
8,249
chart
#1,378
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Nov. 4, 2024
Customer service is fantastic. Helpful and attentive. App itself could use an update for mobile devices.
Nov. 4, 2024
I talked with Melvin and he helped me resolve my problem in less than 10 minutes. I also didn't basically wait, as soon as I opened my ticket he answered me within a minute. Extremely satisfied!
Nov. 4, 2024
Found this app very practical and easy to use. John D helped me verify my account. good job
Nov. 4, 2024
Rock N was really helpful helping me with validating my toll free numbers to send to messages to United States, Canada, and Puerto Rico.
Nov. 3, 2024
The plugin does not work proprely ! specially on the most important thing : abandoned cart workflow stopped to work on 26/10 for no reason ! And "Melvin" from support has no idea how their tool work so i wasted my time trying to explain to him how it's own software suppose to work.. but he keep driving me on none helpful information.. so bascially no way to make it work..
Nov. 2, 2024
Fantastic App & Stellar Support! Yotpo's Email & SMS Marketing app has been a game-changer for my Shopify store. The app is incredibly user-friendly, with powerful features that make it easy to engage customers and drive sales through email and SMS. I love the flexibility and customization options—it’s everything I need to keep my brand’s messaging consistent and impactful. The real highlight, though, has been the outstanding support from Joann! She went above and beyond to help me get set up, answered all my questions with patience, and provided valuable insights to maximize the app's features. Joann made the whole process seamless and genuinely cared about my store's success. Thank you, Joann, and the Yotpo team for an amazing experience. Highly recommended!
Nov. 2, 2024
Joann helped me very well, very good guy and patiente. Very fasta responding
Nov. 2, 2024
Marnie Was such an awesome help I’ve been struggling with this for weeks and we fixed it in 20 minutes
Nov. 1, 2024
Jay from Yotpo's customer service team is exceptional! Their professionalism, quick responses, and deep understanding of our needs made our experience seamless and truly pleasant. Thank you for going above and beyond, Jay!
Oct. 30, 2024
customer service is great, i spoke with john D and he answered all my questions quick and easy
Oct. 30, 2024
Helpful, but could have been told steps needed to be done before the verification process could start. So i am currently waiting an additional 4-8 business before verification
Oct. 30, 2024
Marnie and all support staff is super helpful, the live chat option is very convenient when needing some assistance. Yotpo marketing app is very user friendly and informative, and the pricing is great for small businesses. Definitely recommend this app for all start up stores!