Yotpo: Email Marketing & SMS
Drive more revenue with smarter email marketing & SMS
Rating
4.7
feedback
2,494
chart
#2,892
All reviews
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April 6, 2025
I had such an amazing experience thanks to Princess S ! She was super knowledgeable, friendly, and went the extra mile to make sure I had everything I needed. Her support made the whole process smooth and stress-free. It's rare to come across someone so dedicated and professional. Huge thank you to Princess —your help truly made a difference!
April 4, 2025
The customer service has been great. I ran into some issues with getting my verification of my number. Customer service jumped on and walked me through the issue and got it resolved. Love this app. It has been great for my business.
April 1, 2025
PL was so sweet and nice to work with she helped me through and through with perfectly explained steps that solved my issue is a jif! Never had a easier support process thank you Princess for peaching my day!
March 31, 2025
Great Customer Service and Great App. They will make sure that the app is working correctly on your website and everything is set up properly. It is a five star app!
March 26, 2025
Visited with a couple of reps, and got no where BUT then Rock N helped me!!! Really knocked it out of the park and made it simple. Walked me through step by step instead of just sending me to a tutorial!
March 25, 2025
My experience with Yopto Email Marketing & SMS has been really good, I am new to all of this and did not know where to start. I needed help and went on the chat assistance. The person helping me was PL and was really helpful, I appreciate the help I got and would give PL a 10/10 and 5 stars. Thank you PL.
March 24, 2025
Jay was very helpful in fixing the flow trigger issues I had in our account. His swift responsiveness and good customer service communication while handling the issue were top-notch. I look forward to always meeting him whenever I face any issue in the future.
March 23, 2025
Tried moving over from Klaviyo and had the worst experience and worst customer service I've ever dealt with (John D.). Would not recommend at all
We’re truly sorry to hear about your experience and understand your frustration. Our goal is always to provide the best possible support, and we regret that our support representative was not able to meet your expectations. We’ve reviewed the session, and while we believe there may have been some misunderstandings, we recognize that your frustration wasn’t addressed quickly enough. We’ve since reached out to offer further assistance, and we’d love to connect with you to resolve any issues. Your satisfaction is really important to us!
March 20, 2025
March 19, 2025
Princess/PL was so helpful helping setup the TFN Verification. She went above and beyond and was willing to answer any and all of my questions. People like her make me want to stay a customer forever!
March 19, 2025
I had a few issues with the SMS items, I was able to get help from Melvin and he was amazing and patient with me, showed me how to get everything done for Compliance. Amazing Customer Service! Amazing App.
March 19, 2025
I've changed over from Klaviyo and the customer support has been great, John D especially was so helpful. I am finding the platform a bit more confusing than Klaviyo but the support is making it so much easier!
March 17, 2025
Yotpo Email Marketing & SMS is a powerful tool for e-commerce businesses, offering seamless integration with Shopify and advanced automation features. The platform makes it easy to create engaging email and SMS campaigns, with customizable templates and AI-driven recommendations. Its analytics and segmentation tools help maximize conversions, though pricing can be a bit steep for smaller businesses. Overall, it’s a solid choice for brands looking to enhance customer retention and boost sales. and Melvin was very helpfully for us, thanks
March 16, 2025
Princess was super helpful today getting me all set up to use the email and sms marketing app. Their support team is always quick and precise with helping me get set up.