All reviews

Rating Breakdown

  • 5
    66% (1,652 ratings)
  • 4
    3% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (42 ratings)

Reviews with Text

  • 99% (1,745)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 23, 2024

Still working on getting it setup, but I sincerely appreciate Melvin's help. He was quick to respond and eager to help. I am always a fan of excellent customer service. Thanks again, Melvin!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Quin Shiena G quickly helped me solve my problem with number verification Thanks so much

Using app

3 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 23, 2024

Yotpo has been a frustrating experience. The app lacks transparency in budget tracking, and email links consistently fail to work. Despite multiple requests for support, the issues remain unresolved. Being locked into a one-year contract has only added to my disappointment. I cannot wait for this contract to end!

Using app

4 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Nov. 23, 2024

Marnie was the best, thank you for helping me!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

they're really helpful if you have any issues and it's such an easy to use application. jay was really helpful and answered all the questions I had.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

If you ever have an issue, but your rep is Jay ?? that wont be around for long once he's able to help call it done and resolved. Yotpo for the win

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

I'm still a novice at sms marketing but this app has it all. I had an issue of my TFN being rejected at first, but customer service was able to get it fixed in one day. I later had an issue with my SMS smbed form and Jay was able to walk me through every step to get it fixed. Thanks to the team!

Using app

5 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 22, 2024

Great help through their live chat - quick responses and help solve to solve the problem for you. Jay was great and helped me to sort my issues in 5 mins.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

I'm thrilled to share that this app was a game-changer for my business during last year's holiday season! The platform's exceptional support team, particularly 'Rock N', went above and beyond to ensure my success. Their dedication and expertise helped me scale my business to new heights, and I'm forever grateful. If you're looking for a reliable partner to help grow your business, look no further!

Using app

About 3 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 21, 2024

Marnie was quick and very helpful! Great customer service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Very good support service PL help me with good assistance i recommand !

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

"I had a fantastic experience with Yotpo's support team, especially with John D. He was incredibly knowledgeable, patient, and quick to resolve my issue. John went above and beyond to ensure I fully understood the solution and even provided additional tips to optimize my setup. It's rare to find such dedicated and efficient customer service. Thanks to John D and the Yotpo team for making the process smooth and stress-free!"

Store

Pluukz

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Top

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Parfait, je remercie Quin pour son aide qui m'a aider à résoudre mon problème.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

John D, thank you for quick support

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Very complete email marketing tool, my experience is very good, very comprehensive, and more importantly, the response to the problem is also very good. I found some problems and then contacted the online support. Rock N gave me a quick solution, which was very pleasant. Recommended for everyone to use

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

My experience with yopto email and marketing was good and I hope it soon expands my brand and " P L " Was very helpful and patient with me I really appreciate the help great work !!!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

PL was great communicator and very supportive. Answered all the question I had. I am grateful and thankful for PL. Now I can continue to do my business stress free! PL is the BEST!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

perfect support from PL

Using app

About 1 hour

Total reviews

1

Average rating

5.0