Yotpo: Email Marketing & SMS
Drive more revenue with smarter email marketing & SMS
Rating
4.7
feedback
2,494
chart
#2,891
All reviews
Review RSS Feed
Nov. 28, 2024
Best Agent! Rock N, got me set up quick and efficiently. He was very throughout and answered all my questions. Love this app for my new store. Completely Recommend. Keep it up!
Nov. 28, 2024
Tech Support is the worst and after 4 weeks they have never fixed the simple issue as to why I cannot see conversion details. They NEVER accessed the Shopify Store after requesting access, and I could not segment, and had no analytics data. SMS marketing accounts for roughly one-third of our monthly sales. Being forced to “blindly” send marketing messages without conversion data or the ability to segment has significantly impacted our business. This situation was far more than an inconvenience—it directly affected our potential revenue. To continue with Yotpo would only result in further harm to my business, so I’ve made the decision not to renew or continue with their services.
Nov. 28, 2024
Joann C. helped me today and im very happy with the service!
Store
My Store
Using app
3 days
Nov. 28, 2024
Joann was so helpful in resolving a setup issue I had. Absolute gem! Thanks!
Nov. 27, 2024
Perfect and simple, Rock N was a great help and made everything super easy. Must have
Nov. 27, 2024
Marnie was such a great help. I was able to get the help I needed right away and also learned a little something new. Greatly appreciated!
Nov. 27, 2024
Great fast response from trouble shooting thank you Rock N!
Using app
About 1 month
Total reviews
1
Average rating
5.0
Nov. 27, 2024
PL was so helpful and solved my verification problem immediately! Some of the fastest support I've seen. Thank you so much!
Nov. 27, 2024
I love an app that has great customer support. Always available and willing to jump on a call. Thanks, Joann for the quick help!
Nov. 27, 2024
Marnie really helped me today had all the patience what so ever walked me through every step and made sure I understood everything.
Nov. 26, 2024
thank you JAY to your implication waiting to find the solution of my problem best regards
Dec. 16, 2024
Rock was awesome! helped me get verified and it was not as difficult as I thought it would be. Thanks for your help! I messaged in about an issue getting my email subdomain verified and Jay was extremely helpful and worked with me the whole time. Every time I have an issue, the support is top tier. I am beyond satisfied with the support team!
Nov. 24, 2024
John D was swifct, courteous and very helpful to address all my concerns and how to set things up! Thank you for your help!
Nov. 24, 2024
Overall, the customization function is very strong and the price is very flexible and reasonable. It takes some time for beginners to get familiar with it.