Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
8,256
chart
#1,386
All reviews
Rating Breakdown
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Sept. 24, 2024
I immediately got connected to a support agent named Joann, she was very helpful and nice
Store
My Store
Using app
10 days
Sept. 24, 2024
Needed some assistance and joann was very helpful and knew exactly how to fix my issue.
Sept. 23, 2024
John D in customer service was very kind fast and helpful in helping me accomplish what I was trying to do.
Sept. 23, 2024
PL helped me by swiftly responding to my requesting and guiding me through the process of verifying my TFN number I am very thankful for their help.
Sept. 23, 2024
J'ai été en contact avec "John D" et honnetement, il m'a beaucoup aidé dans les manipulation à faire. Merci à lui :)
Sept. 22, 2024
Hi John was very good and helped me with my account and abandoned flow issues.
Sept. 22, 2024
Comme d'hab, cette app est un must have pour récupérer des paniers abandonnés ! Le service client est top aussi ! Merci à Marnie pour son assistance :)
Sept. 22, 2024
Yotpo is amazing to use. I am a complete newbie to this and got a lot of help from the customer support agents. Princess, Marnie, and Rock were patient and super helpful with my queries, and even will go to the back end to help fix some issues I had. For the people Yotpo gets 5 stars.
Sept. 20, 2024
Not able to send sms campaign to 128 customer. it has been an hour and 0 sms were sent. I was running a midnight sale but it went to waste
We understand how important your midnight sale campaign was, Our team made several attempts to reach out and offer assistance, but we haven’t heard back from you yet. We're always happy to help and want to ensure everything runs smoothly for your campaigns. Please feel free to connect with us anytime, and we’ll do everything we can to resolve any issue.
Sept. 19, 2024
Melvin F was awesome! Super helpful. I really love using this app and also inviting my clients to use the app as well.
Sept. 18, 2024
Marnie E was very easy to deal with she helped and guided me well during the verification process, customer service is nice and smooth
Sept. 18, 2024
I have been so frustrated with the new regulations concerning email domains etc.... today I received the absolute BEST assistance from agent Marnie. She was so patient and helpful! I'm not joking when I say she helped me tremendously get my email set up and working. I am so appreciative that she was willing to go the extra mile with me.
Sept. 18, 2024
“Estamos extremamente satisfeitos com o suporte oferecido pela Yotpo Email Marketing & SMS. Desde o primeiro contato, a equipe se mostrou muito eficiente e pronta para ajudar em todas as nossas dúvidas e necessidades. problemas técnicos, o atendimento foi ágil e solucionou tudo rapidamente. O conhecimento da equipe, combinado com a simpatia no atendimento, fez toda a diferença em nossa experiência. "
Sept. 18, 2024
Melvin was really helpful. He is doing an amazing job and he helped me so fast it's unimaginable. He didn't ask me to say any of this. Anyways make sure to ask for Melvin no matter who ever you are directly. MELVIN BEST!!!!