All reviews

Rating Breakdown

  • 5
    66% (1,652 ratings)
  • 4
    3% (65 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (42 ratings)

Reviews with Text

  • 99% (1,745)
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5 / 5 Share

Jan. 1, 2025

john d legend 5 stars

Store

WAR1

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2025

Un très bon service

Store

Scentas

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

Love the pricing of this app, the chat support, Quin was super efficient and helpful!

Store

Heitmat

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

Great app

Using app

About 5 hours

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 30, 2024

I had them for the pass 2 Years and it was great when they set it up for me. But since we moved out store to another shopify account and asked for help transferring over our campaigns we had setup they we no help and never tried to help in fact closed my ticket. I now had to eliminate them from my new shopify account and us my credits I had remaining and sms/email blast everyone and updating customers about our changes. If you ask me I did find a better solution YMS for my sms and will be needing someone new for my reward and loyalty program as I wont be using them for that either.

Using app

Over 1 year

Total reviews

4

Average rating

3.0

Developer Reply

We truly appreciate the two years you’ve been with us and the trust you’ve placed in our services. We’re sorry to hear about the difficulties during your transition to the new Shopify account. We tried to reach out to you to offer a solution, but unfortunately, we didn’t hear back from you. If you still need any assistance we would be happy to assist you!

1 / 5 Share

Jan. 15, 2025

I swapped to Yopto after being sold on a more cost-effective solution for email marketing from Klaviyo. Take my review as a warning that cost-effective doesn't mean equal efficiency. Yopto lacks in integrations I had previously with Klaviyo and so far I am pretty disappointed I made the swap. To make it worse, the system glitches all the time. Literally, I can't get it to load on Chrome or Safari consistently. So half the time I am fighting with my browser just to even access my email. If you're thinking about it, just don't do it.

Using app

About 1 month

Total reviews

10

Average rating

2.5

5 / 5 Share

Dec. 26, 2024

I've been using this email marketing plugin for a while now, and it's truly outstanding! The plugin offers a wide range of features that make my email marketing campaigns a breeze. From creating eye-catching templates to tracking responses effectively, it has everything I need. But what really makes it exceptional is Marnie's patient guidance. As a newbie, I was lost at first. Marnie took the time to walk me through every single function with great patience. She never got impatient with my repeated questions and always made sure I understood. Thanks to her and this amazing plugin, my marketing efforts have been much more successful!

Store

Soocas

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

Rock was really helpfull thanks a lot !

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 23, 2024

Great app, with great Support. When I got confused about something, John D. was very Kind & helpful in his support.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2024

Thanks Melvin for the help!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2024

Rock N' was very helpful with getting me started

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

I've been using Yotpo for my email marketing for several months, it is very easy to use and the support, including today by John D has always been good!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Just installed the app and wanted a little help with the flows setup. I was helped by Marnie who was very nice and helpful. So far so good.

Store

TOYBOX

Using app

6 months

Total reviews

31

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Getting support from the Yotpo agent, Jay, was terrific, and the setup was straightforward.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

The best app to send sms marketing. A really nice support, thanks to Jay for his help, fast and clear answer to my questions.

Using app

14 days

Total reviews

7

Average rating

5.0

4 / 5 Share

Dec. 16, 2024

Jay was very helpful and quick to resolve my issue.

Using app

11 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 16, 2024

PL was very helpful and tended to all my questions!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2024

Very efficient and, helpful. Very thankful to PL for all of her help and patience.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2024

very good app and thanks to quin for very good support

Store

Åsmo

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Jay was a great help!

Using app

11 months

Total reviews

4

Average rating

5.0