Yotpo: Email Marketing & SMS
Drive more revenue with smarter email marketing & SMS
Rating
4.7
feedback
2,494
chart
#2,891
All reviews
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Jan. 13, 2025
John D. was very understanding and helpful, and he solved my request immediately. Appreciated!
Jan. 12, 2025
PL was very helpful with the approval process to get accepted to start sending text messages!
Jan. 9, 2025
Super intuitive app, great features and 10/10 support, especially from Jay. Highly recommend based on features, massive price difference compared to competitors and ease of use. Thanks!
Jan. 8, 2025
I had a beautiful experience with PL. Very experienced, patient and informative. She knew exactly what I needed to get done in order to get me on my way. I truly appreciate her authenticity and professionalism. This is my first time working with Yopto and I am grateful PL was there to be of support!
Using app
8 days
Total reviews
1
Average rating
5.0
Jan. 8, 2025
I am absolutely floored with Princess (PL)! I had a domain issue and within minutes she had me all sorted out and fixed. She is ah-may-zing!
Jan. 7, 2025
I have struggled a bit to set up my first email campaign, but I got support from Quin and I feel very grateful she helped with the last step I was missing with some coupons I wanted to integrate. Thank you so much!
Jan. 7, 2025
HORRIBLE APP & WORSE CUSTOMER SERVICE. Their email editor is very glitchy. Which was disappointing after spending 3 hours setting everything up. When you go to edit text or email messages the editor wont let me add emoji's and will put my texts in random places. I cleared my cache, restarted my computer and all to have tech support tell me to use a different browser... um excuse me? I use the same browser (chrome) for ALLL other shopify apps so why should I have to use a special one for a app rated 4.9 stars? I gave up and wasted my time with this. Don't recommend because even if the editor works on your browser tech support is no help
Jan. 6, 2025
Great app, works really well and is fairly user friendly. Customer service, particularly PL, was very easy to work with and resolved my technical issue extremely quickly. Also extremely friendly! Would recommend :)
Jan. 6, 2025
This is one of the best apps we use for our small business! It has helped us a lot with getting new customers and also staying connected with them! We highly recommend getting this app for your business!
Jan. 5, 2025
We have work very well with yotpo app and John D just resolved some doubts we have
Jan. 4, 2025
I just spoke with Pl and the help was great smooth and easy. I needed my store verified and thats what happen.
Jan. 1, 2025
Very attentive, patient and knowledgeable support team. Quin was great helping my team add the necessary verbiage to our privacy and terms of service agreements for SMS marketing.