All reviews

Rating Breakdown

  • 5
    17% (1,411 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (21 ratings)
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5 / 5 Share

Oct. 2, 2024

Very good support. John D is a masterclass

Using app

3 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 2, 2024

I have tried to gain verification a handful of times when Yotpo was newer and always had no luck with support. Now I was able to get in touch with an agent after only a minute or two. Great help and assistance, the process was a breeze!

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 2, 2024

Really great and excellent app. So easy to use and very straight forward. With a great customer from 'Jay', shout out to him. Really nice dude, and willing to help with everything I needed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Great customer service from Joann!

Store

Luelle

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

I never had such an amazing customer experience, they are always willing to help, hear your doubts and resolve them too. Joann, thankyou so much man, for helping me out.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Great

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Quin was of great help and managed to only take a couple minutes to complete our request!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

I needed some help with editing specific formats on the mobile version of email campaigns and Melvin was able to help me with my inquiry right away.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Melvin F. was very helpful and efficient in resolving my issue.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

Marnie did a great job.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

John D. was very helpful with making sure all my questions or concerns were answered when i went to contact support.

Store

PUREVA

Using app

About 4 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 1, 2024

I went with customer service agent "PL' and she was very helpful.

Store

My Store

Using app

About 1 hour

5 / 5 Share

Oct. 1, 2024

Princess S Pleased and satisfied with the clarity of the information.

Using app

35 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Princess "PL" did a great job assisting me with understanding how to make my flow work properly!

Store

SKRUED

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

John D was very helpful in completing Account Verification so we could get up and running. He's very fast and professional!

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 30, 2024

I highly recommend this app. The customer service was awesome. I didn't have to wait at all. "Rock N" the rep who helped me through the process step for step. Easy setup process. Thanks again Rock! This review is from a current shopify owner

Using app

9 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 30, 2024

I got the awul awul awul idea to turn on the low stock flow per SMS as it was a "must-win" and how stupid I was.. Few days later and hundred of hundreds of SMS sent I barely made 3 sale, and it cost me almost 1000€ with almost 0 results!! Avoid, AT ANY COST, turning on this and be VERY careful on turning on others flows.

Using app

Over 3 years

Total reviews

19

Average rating

1.6

5 / 5 Share

Sept. 30, 2024

I've been so frustrated with the verification process, but today I received the absolute BEST help from Agent PL. She was incredibly patient and so helpful! I'm not exaggerating—she made a huge difference. I'm so grateful she was willing to go the extra mile for me

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Fantastic customer service. PL helped me get setup and verified. Made the process fast and easy. Thank you so much.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Great APP and support, i had a super efficient support with Joann to verified the app and check all the compliances and policies. The email block designs and flows are very user-friendly.

Store

Storia

Using app

3 months

Total reviews

1

Average rating

5.0