Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
8,261
chart
#1,397
All reviews
Rating Breakdown
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Aug. 15, 2024
Princess, assistance PL, she was an amazing helper!! Thanks to her my problem was solved!!
Aug. 14, 2024
John D was immensely helpful in helping me add code to my shopify theme!!!
Aug. 14, 2024
Marnie was very patient and helpful with getting my question answered regarding toll-free numbers, SMS, and verification. I am now clear on what I need. Thanks Marnie.
Aug. 14, 2024
I have used Yotpo on other stores and it is a must-have app for SMS flows. Rock N was very nice and helpful assisting me! He responded very fast also.
Aug. 14, 2024
The customer support was outstanding. Princess was so helpful that she even set the whole campaign for me as I set it up days ago. I will definitely continue to use Yotpo. The best for the business!
Aug. 13, 2024
The support is very good at teaching you your way around the app. John D from the support team helped me a lot.
Aug. 13, 2024
I was struggling trying to set up things on my own. I was looking at many videos still confused but Yotpo support team has been a great help towards me. Especially "PL", She was very quick on responding and the communication was great. I definitely know I can come back and get the help I need.
Aug. 13, 2024
i had absolutely no idea how it worked. i even checked on youtube. support helped me step by step to verify the account. Thanks
Aug. 13, 2024
j'ai fait appel au support de Yotpo pour validé mon compte j'ai eu une vraiment une personne adorable qui m'a beaucoup aidée pour mon installation vraiment à l'écoute et m'a trouvé les solutions adéquates. je suis très ravie d'avoir eu en chat Princesse PL magnifique personne; belle journée et merci de votre aide :)
Aug. 12, 2024
John D was very helpful and got me squared away immediately. What a Rockstar!!!! Thanks so much John!!!
Aug. 12, 2024
So far so good, theres been a few things that i wanted to update on this app and YOTPO was able to make it happen!! Melvin has been a great helper overall in our needs and we really appreciate that!!!
Aug. 13, 2024
lacks product description !!!!! but JOHN D helped me at support chat. Another issue came later, I chat with ROCK, No1 support person. Thanks.
Hi! Thank you so much for sharing your feedback! We’re glad that John D and Rock were able to assist you when you needed help! Your input is incredibly valuable to us, and thanks to this feedback, we are considering updates based on the points you raised, specifically around product descriptions. We’re always striving to improve, and your suggestions are helping us make the app even better. If there’s anything else you’d like to share or if you need further assistance, please don’t hesitate to reach out. We’re here to ensure you have the best possible experience with our app and earn your 5-star review! Thanks again for sharing your feedback!
Aug. 12, 2024
Princess S was amazing. wish more customer service reps were like her. give her a raise
Aug. 11, 2024
i spoke with john today in verifying my telephone number he was vey quick and respectful i do appreciate him diligent in his work. Thank you!
Aug. 11, 2024
One of the few apps that give you a ton of features for free. The customer service is quick and very good. Princess (PL) was very helpful with the problems I had!