Yotpo Email Marketing & SMS
Email & SMS Campaigns for Shopify | Yotpo Email &...
Rating
4.9
feedback
8,261
chart
#1,397
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Aug. 9, 2024
Yotpo Spin the wheel especially has been super helpful with my SMS marketing efforts. I do appreciate their customer support too. Very thorough. Thank you Rock N
Aug. 9, 2024
Quin helped me swift and good with the verification process. Very friendly and gave some additional info so my experience was very nice.
Aug. 9, 2024
Hands down the best SMS-marketing app. The support is amazing, Regie has helped me with my account verification. Process was fast and easy with him!
Aug. 8, 2024
Yotpo so far has had great service. The interface is very easy to navigate. I spoke to an agent named Melvin who helped me through the whole verification process and they made it very easy and helped a lot!
Aug. 8, 2024
I recently received support from Regie, and I couldn't be happier with the experience. Regie was incredibly helpful, friendly, and knowledgeable, addressing all my concerns promptly and efficiently. It's clear that customer satisfaction is a top priority. Highly recommend their support team!
Aug. 7, 2024
Love the app, I reached out to customer service via chat and Melvin was very efficient and sorted my challenges
Aug. 7, 2024
I had a great and easy process setting up my SMS campaign thanks to Melvin, he made the process smooth and was nice.
Aug. 7, 2024
Excellent Customer Service by PL. She helped me fix email and code generation issues for subscribers; it was a long process. She patiently resolved the issue, 10 stars for her.
Aug. 7, 2024
Worst customer service I have ever experienced. It looks like they hire people with no experience or knowledge about their product to talk to you. I am not hating, I am just talking about my own experience. No help whatsoever, they don't even care. Why have support if you can't support it?
Aug. 6, 2024
John has been great to work with, the team is there to help and resolve issue in real time!
Aug. 6, 2024
unfortunately marketing promises more than what the product actually delivers. Onboard and IP warming process is very manual and segmenting are limited. There billing process is fair, the software is fast & responsive, and support (Melvin) was great. With the lack of limited shopify marketing integration and extremely aggressive push towards SMS doesn't look like this platform is the right choice for us.