All reviews

Rating Breakdown

  • 5
    17% (1,420 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 6, 2024

Quin knows her stuff! She's extremely familiar with the features and products this application has to offer. I had previously contacted support for the same issue to no avail, however Quin was able to identify the feature I was searching for in less than 5 minutes. Great job!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2024

Had big difficulties. Great support. Especially from Rock. Amazing service

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2024

The support very helpful, thanks Regie !

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2024

Regie C, mate thanks for the support i appreciate it it was pretty helpful give this guy a raise he deserves it i was very well served

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2024

Quin was amazing! fast and easy communication.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2024

Quin was very helpful and efficient!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2024

Rock was incredible !!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2024

Regie was so patience with me, thank so much

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2024

Customer service is perfect

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2024

Regie was very helpfull with veryfying my account to send sms. Very nice app and step by step explained.

Store

Booster

Using app

20 minutes

Total reviews

10

Average rating

4.6

1 / 5 Share

July 4, 2024

BE AWARE this company they charge me 199$/m. more than a ONE year while i was on a FREE PLAN. I escalated several times this problem but since now NEVER get answer and REFUND! WATCH OUT, this is PURE SCAM will notify Shopify relevant team !

Using app

Over 2 years

Total reviews

10

Average rating

1.8

5 / 5 Share

July 10, 2024

Honestly, not only is this app amazing, but its staff are EXTREMELY helpful and friendly. Whether it's 2pm or 2am, they're always there to assist! Thanks so much John D, Melvin F, Marnie, Rock N and PL for the great help :)

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 4, 2024

Yotpo is all you need for email and SMS marketing. They have everything, plus their support is very quick and always helps when needed. "Reggie" in support is the best!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2024

melvin helped me out alot easy and straight to the point.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2024

So far so good! Love how quick they respond, even after hours.. John D was especially helpful, resolved an issue faster than expected. Thank you!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 3, 2024

I recently had the pleasure of receiving exceptional customer service from Quin at Yotpo. They assisted me promptly and with utmost respect. Quin's efficiency and respectful manner made resolving my issue effortless and pleasant. I highly recommend Yotpo's services based on this outstanding experience with Quin.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2024

got helped quickly by Princess PL and she managed to help me and answer all my questions, best customer service so far. i really recommend this app

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2024

Good customer service. Rock is a G!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

What can I say about John D that hasn't already been said? 5 stars

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2024

John D. made it so easy with the customer support to get me verified and up and running. Couldn't believe how easy it was.

Using app

About 2 hours

Total reviews

2

Average rating

5.0