All reviews

Rating Breakdown

  • 5
    17% (1,424 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
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5 / 5 Share

May 10, 2024

My agent, Joann C was very quick to respond and it was very helpful and efficient!

Store

UforM

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

joann was great at helping me out fix the issues!

Store

Rovella

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Fast and really nice experience thank you

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Melvin was very helpful! Love the live chat feature. Excited to use the app!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Joann C was awesome! Helped me and even provided steps and screenshots!!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2024

best app best cx service thanks to Joann C

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Joann C is the best client supporter I have ever meet in my life . He answer to my question qucikly and he was quickly to do the validation of my account . Thank you very much Joann

Using app

36 minutes

Total reviews

1

Average rating

5.0

4 / 5 Share

May 10, 2024

A bit skeptical because we haven't used this app in a while yet prices keep fluctuating. There was a s lightly issue before where they overcharged us for something. We have moved to another strong competitor

Using app

5 months

Total reviews

6

Average rating

2.5

5 / 5 Share

May 9, 2024

Quin was so prompt to reply and helped me activate account in minutes. Very happy with the support and the app itself!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

Quin da best

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

Joann C was very helpful in answering my questions & helping me set up my SMS welcome pop-up.

Store

Atrevo

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

Joann was kind and helpful as she walked me through my store verification process. I am looking forward to making the best use of this App. Thank you.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 9, 2024

Joann C made my problem go away very fast and made the procedure really fast and easy. I love this app but most of all i love the agent super helpful and friendly

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

great app for sms marketing easy to use. must install if you are looking use specially for sms. Support team executive like Alex are very helpful so if got stuck anywhere they will be able to solve your issue

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

3 / 5 Share

May 9, 2024

YotPo needs extended hours for support. Marnie was great and resolved the issue as soon as someone came on line.

Using app

5 months

Total reviews

1

Average rating

3.0

5 / 5 Share

May 9, 2024

PL WAS WONDERFUL

Using app

39 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

Very fast responde. Quin was very helpfull!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

I had John D, as my Agent. He was phenomenal!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

Customer Service Rep Melvin was very helpful as I am new to using Yotpo App. Melvin was responsive via email.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

So far, SMS Bump is super rad! Customer service is great! They were incredibly responsive and helpful with any questions I had, especially John D. The platform itself is intuitive and user-friendly, making it a breeze to set up and manage SMS campaigns. I've been impressed with the results so far; the open rates are fantastic, and it's clear that our customers appreciate the personalized touch of SMS messages. Overall, I couldn't be happier with SMS Bump - it's definitely become an integral part of our marketing strategy.

Using app

Over 2 years

Total reviews

3

Average rating

5.0