All reviews

Rating Breakdown

  • 5
    17% (1,426 ratings)
  • 4
    1% (59 ratings)
  • 3
    0% (7 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (22 ratings)
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5 / 5 Share

April 8, 2024

Amazing customer suppor for an amazing app

Store

Cuddle

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 8, 2024

L'application est très utile pour envoyer des SMS automatiques aux clients et pour mettre des systèmes d'acquisition de mails sur le site web. Le support est d'une grande aide, merci beaucoup à John D

Store

Solki

Using app

About 2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 8, 2024

Marnie was extremely helpful and helped me to verify Account thanks to SMS Bump Support!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

PL WAS VERY HELPFUL AND PROFESSIONAL YOU SHOULD GIVE THEM A RAISE !!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

Quin was extremely helpful with getting my TFN verified

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

Overall, the experience was simple. Quin helped me through the process and had comforting customer service. The only issue was on my part where i was struggling to find the link to my privacy policy lol.

Store

KST★R

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 7, 2024

Just spent 30 minutes designing an email. I hit 'save'. It shows confirmation it has been saved. I go back to the flow designer. I notice my email, which I just designed and saved, doesn't look as it should in the preview - the thumbnail preview looks very different to what it should. I re-open it and the design is the default cookie cutter design, none of my work was saved. When this sh*t happens it is very annoying. Not happy.

Store

Loomi

Using app

About 2 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

April 7, 2024

Good, thanks John D.

Store

BlueFox

Using app

30 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 7, 2024

John D Helped me out a lot. Thank you so much

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2024

What can we say about SMS Bump, the best email and SMS marketing application without a doubt. Special mention for Marine, a remarkable agent!

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2024

Marnie helped me step by step to help me get my account verified. It was quick and easy. She provided me with links and information I didn't know I needed. Overall I'm satisfied with service I was provided.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

Thank you Marnie for the great, helpful and friendly chat support for the verification of my toll free number. I recommend this app to business owners

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2024

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2024

Store

Condor

Using app

29 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 6, 2024

fast friendly support service :)

Store

zengaia

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2024

very helpful walked me through the process!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2024

Excellent support et efficacité pour nous aider à utiliser l'application. Merci beaucoup Mamie . C'est super efficace

Store

Orchéa

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2024

Joann C was awesome.

Store

Aria

Using app

--

Total reviews

11

Average rating

5.0

5 / 5 Share

April 6, 2024

tuff app worda bro

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2024

I was new to using SMS marketing on Shopify and I got very confused fast, and really quickly I got put into a chat with one of there agents named AJ, and they were so helpful and understanding, we went through many alternatives of my problem to find a solution and kept on trying and any question I had along the way, they were very helpful with and very easy to communicate with. Thank you AJ and Yotpo app.

Using app

--

Total reviews

1

Average rating

5.0