Yotpo: Email Marketing & SMS
Drive more revenue with smarter email marketing & SMS
Rating
4.7
feedback
2,492
chart
#2,971
All reviews
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March 5, 2024
Appreciate the prompt solution to my issue with account verification and especially Quin)) Have a great day!
March 5, 2024
Customer service (Regie C) via chat was quick to respond. I was tying to get my toll number verified and he was quick to respond and super helpful>
March 5, 2024
Customer support is great. Melvin was very helpful during the setup process.
March 5, 2024
i would recommend this app as it is very beneficial for building a community within your brand and keeping your customers up to date with your store discounts, exclusive access, and more. One thing that is very helpful about this app is that the live chat is available 24/7 to help support your technical needs. Also, the agent I spoke to "PL", was extremely helpful and they were able to fix my issues on their end in a timely manner, very friendly and easy to talk to. Thanks again PL :)
March 5, 2024
Although I am not a big fan of virtual assistance, Marnie was incredible. His response was quick and knew exactly how to get the job done.
March 4, 2024
John D was very helpful in helping me set up my SMS privacy policy and terms of service.
March 4, 2024
John D. did a great job helping me validate my TOS and beginning the process of getting my toll free number validated. Thank you.
March 4, 2024
Quin's support on chat was outstanding. Quick responses and great help, highly recommend.
March 4, 2024
Quin has been very helpful and patient. I had a lot of questions and every question has been answered timely and informatively by Quin! You're the best!
March 4, 2024
got verified in just a few minutes was very nice and easy to talk to customer service
March 4, 2024
I recently had the pleasure of receiving assistance from PL, and I felt compelled to share my positive experience. PL went above and beyond to address my concerns and provide solutions that exceeded my expectations. Their knowledge and expertise were evident throughout our interaction. PL demonstrated a deep understanding of the subject matter, and their ability to communicate complex information in a clear and concise manner was truly impressive. I felt well-informed and confident in the guidance provided. What stood out most was PL's dedication to ensuring a positive resolution. They approached my inquiries with patience, professionalism, and a genuine commitment to helping me. I greatly appreciated the personalized attention and the sense that my concerns were genuinely cared for. In the realm of customer service, PL sets a high standard. Their helpfulness and problem-solving skills make them an invaluable asset. I highly recommend reaching out to PL for any assistance you may need – you won't be disappointed!
March 4, 2024
I just used chat to get clarification on sending text messages to customers. PL was amazing!