All reviews

Rating Breakdown

  • 5
    92% (4,164 ratings)
  • 4
    3% (155 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (124 ratings)

Reviews with Text

  • 99% (4,472)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 21, 2025

Vincent C氏にサポートしてもらいました。 レビューが表示されない問題も一瞬で原因を特定し、解決の手順を示してくれます。 彼がいなければ何もわかりませんでした。感謝します。 I was assisted by Vincent C. He instantly identified the cause of the problem with the review not showing up and showed me the steps to resolve it. Without him, I would not have known anything. Thank you very much.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing! Glad the issue was identified and resolved quickly. Always here to help! 👍

4 / 5 Share

April 21, 2025

Great support team!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thank you!

5 / 5 Share

April 20, 2025

Wendyle was incredibly helpful and responsive — really made the whole setup process smooth and easy. The app itself is great, works well, and has all the features we need. Highly recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're glad the setup went smoothly and that the app is meeting your needs. 🙌

5 / 5 Share

April 17, 2025

We required assistance with manually sending a product review and determining why it was not sent within our set parameters. I received a very fast response from 'John G' who helped us to resolve our issues and was very informative. FIVE STARS.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much! Glad the issue was resolved quickly and clearly. Appreciate the five stars! ⭐⭐⭐⭐⭐

5 / 5 Share

April 17, 2025

Amazing Support Experience! We accidentally imported special characters into our review content and couldn’t figure out how to remove them. Warren P from the Yotpo support team was incredibly quick and efficient in resolving the issue. He immediately understood the problem and provided a solution that worked perfectly. Super helpful, professional, and fast — exactly the kind of support you hope for. Thanks so much, Warren!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're glad the issue was resolved quickly and smoothly. Always here to help! 🚀

5 / 5 Share

April 16, 2025

Yotpo has been a great partner. Raney was incredibly helpful in troubleshooting the challenges we were facing. He responded promptly, followed up thoughtfully, and resolved the issue quickly and efficiently.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad the issue was resolved quickly and that the support made a positive impact. 😊

5 / 5 Share

April 15, 2025

Hallo, TOP-service en hulp

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

April 14, 2025

Easy to use and responsive support to help troubleshoot anything that might pop up—even for users with a free account!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're glad you’re finding the platform easy to use and the support helpful, no matter the account type. 👍

5 / 5 Share

June 27, 2025

Wendyle Christian S assisted me very well especially with yotpo coding in our shopify webste!!!! Thank you so much you are my saviour!!! he deserves a raise

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled the support made a big difference, glad everything's working smoothly on your Shopify site! 🙌

5 / 5 Share

April 14, 2025

Doner P was very helpful. Our issue was resolved quickly. Thanks

Using app

Over 6 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks! Glad to hear your issue was resolved quickly. 😊

5 / 5 Share

May 28, 2025

Great app, only positive experience so far! I was impressed by functionality and also by the level of support: I had two requests and both were resolved quickly. I wanted to thank @Jeffrey M. and @Reymon for quick and attentive assistance in importing reviews. Good job!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad you're enjoying the app and that your requests were handled quickly. Appreciate the support! 🙌

5 / 5 Share

April 13, 2025

Wendyle from support was very helpful in addressing some challenges I was having with the on site widgets. They took care of the issue and helped with installation quickly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! Glad the issue was resolved quickly and the widgets are up and running.

5 / 5 Share

April 12, 2025

I appreciate the quick and comprehensive customer support available at Yotpo! Their availability to rapidly resolve time sensitive issues, resolve duplicates, provide 3rd party integration support, modify widgets as needed, and to migrate content quickly is so appreciated! Thanks most recently to Raney S for her quick assistance over chat!

Using app

Over 5 years

Total reviews

7

Average rating

4.4

Developer Reply

We really appreciate your kind words! It's great to hear that the support team has been able to assist you quickly and thoroughly across so many areas, from resolving duplicates to handling integrations and content migration. We're always here to make sure everything runs smoothly for you! 🚀

5 / 5 Share

April 11, 2025

Jeffrey M was extremely helpful resolving my widget library issues. I was having trouble switching from the legacy widgets to the newer versions. They just wouldn't appear! Thanks for the quick fix!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad the issue with the widget library was resolved quickly and that the transition to the newer versions is now working smoothly. Always happy to help! 🚀

5 / 5 Share

April 11, 2025

Yotpo is an incredible partner! I've had years of great experiences. They are always available to help me troubleshoot issues. I love the on-site integrations. They are clean looking and professional, giving our customers confidence in our product. I recently had an issue that was beyond my web UX/Shopify abilities, Raney S helped me. They offered speedy and articulate assistance. I'm so grateful! Thank you.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear this! We truly appreciate your continued partnership over the years. It’s great to know the on-site integrations are making a strong impact and helping build customer confidence. We're always here to provide quick, clear support whenever you need us. 💪

5 / 5 Share

April 11, 2025

I've had a great experience using Yotpo for managing customer reviews on my Shopify store. The platform is intuitive, packed with useful features, and has made a noticeable difference in building trust with my customers. What really stood out was the excellent support I received — Catherine B. was incredibly helpful, knowledgeable, and responsive throughout the process. Her assistance made the setup and optimization feel seamless. Highly recommend both the tool and the team behind it!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the glowing feedback! 🌟 We're thrilled to hear that Yotpo has helped build trust with your customers and made managing reviews a breeze. It's especially great to know the support made your experience seamless and smooth. Here's to continued success with your Shopify store! 🚀

5 / 5 Share

April 10, 2025

Ruzsel J helped me today! Did a great job.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

That's great to hear! So glad the support was helpful and made a positive impact on your day. 😊

5 / 5 Share

May 16, 2025

perfect ! Jeffrey M helps me resolving my issues perfectly and friendly !

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're so glad your issue was resolved smoothly and with a friendly touch. 😊

5 / 5 Share

April 10, 2025

Great app and customer support by Arven S.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

April 9, 2025

Ian was amazing and so helpful!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!