Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,011
chart
#1,063
All reviews
Rating Breakdown
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April 25, 2024
We just installed the Yopto app for the first time and had some issues. Tech support answered our email immediately and resolved the problem. This all happened in the evening, I didn't expect after hours support, and was pleasantly surprised. Thanks John G. for the great support!
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April 25, 2024
Mitch was great help and answered my questions promptly and politely. I feel confident that they have my best interests at heart.
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April 24, 2024
The app works well, and I received great customer service from Doner P helping to resolve an issue with duplicate reviews when migrating my reviews from Shopify Reviews to Yotpo.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
April 24, 2024
The experience with the company was great- Their customer service is amazing! We were helped by Doner P and he definitely saved the day for us. <3
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
April 24, 2024
Great app and customer service. I had trouble with showing my star rating on products due to my theme being customised. Mitch helped me out and got it working
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
April 22, 2024
Jeorge Kenneth V was super helpful. He gave me clear instructions on what I needed to do and he kept me informed as he worked on some things on my account.
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April 22, 2024
Their app works well, and their support is always responsive -- often immediately, at worst within 2 days.
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April 18, 2024
Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.
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April 17, 2024
Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help! Yotpo features look promising. Hope to have good experience futher.
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April 17, 2024
Very simple and effective tool for Shopify Stores
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April 16, 2024
I received personalized support directly from the Yotpo support team and they helped me quickly! Thanks, 10!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
April 15, 2024
Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself. Highly recommend. Any issues you have they will solve.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
April 15, 2024
Great app and support! Thanks Donor!
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April 14, 2024
Jeorge was very helpful
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April 12, 2024
I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.
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April 11, 2024
Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)
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April 9, 2024
So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
April 9, 2024
I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
April 8, 2024
Customer support is very helpful in aiding the implementation of the review widgets. John G. aided me in quickly making changes and implementing on the home page.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
April 8, 2024
Best app I ever use
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