Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,423
chart
#497
All reviews
Review RSS Feed
July 3, 2025
At first, we were having issues with the syndication of our reviews, and the process was moving quite slowly. Doner P from Yotpo Product Reviews took the time to look into what was causing the delay and made sure to speed things up by re-running the backfill process and ensuring everything was properly set up. He was very helpful and communicative :)
July 2, 2025
Vien Saints Espinosa helped me with my review layout issues and regrouped my products for me. she was so polite and helpful! thanks to her i can launch my site today!
Store
My Store
Using app
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July 1, 2025
Amazing customer service support from Ruzsel, J today!! We always wanted to be able to feature reviews on both our regularly priced and sale priced SKU. John helped me through the super easy steps. Was very patient and was able to make sense of all my questions.
Oct. 13, 2025
The live chat support is great with Yotpo. Massive shout out to Jeffrey M who was able to find the solution for an issue I was having
July 1, 2025
Reymon N. was very professional and helped me with a lot of questions, highly recommended!
Dec. 3, 2025
Ruzsel was amazing and kind! Legit the best! so helpful and also really cool
Thank you!
June 27, 2025
Jeffrey M helped me solve the problem - really appreciate it!
Thank you!
June 25, 2025
Excellent app, Support is knowledgeable as well. Vincent was my most recent support person.
Thank you for the feedback. We're glad to hear you're enjoying the app and that the support team has been knowledgeable and helpful!
June 24, 2025
I had an issue with product matching in my Yotpo catalog, and Jeffrey M was incredibly helpful from start to finish. He patiently walked me through the verification process, reviewed my uploaded file, and even ran a manual query to double-check everything. He confirmed the identifiers were correct and explained the dashboard update timeline clearly. Super professional, polite, and responsive — made the whole experience easy and reassuring. Thank you so much, Jeffrey M!
Thank you for sharing your experience. We're glad the support team was able to guide you through the product matching process with clarity and professionalism. It's great to hear the issue was handled smoothly and thoroughly!
June 18, 2025
Ruzsel was great. Helped me solve a problem very quickly over a call.
Thank you!
June 17, 2025
Excellent customer service from Arven S - always good and responsive customer support from Yotpo!
Thank you for the feedback. We're glad to hear you've consistently received responsive and excellent support. We appreciate your continued trust!
June 16, 2025
Yoto support is amazing. Allen T. assisted me and was awesome, providing a lot of helpful support. Thanks.
Thank you for the feedback. We're glad to hear you had a great support experience and found the assistance helpful. Always here to help!
Aug. 27, 2025
Great! I love this app for collecting and displaying reviews. Their support team is awesome too! Thanks Yotpo!
June 11, 2025
I recently reached out to Yotpo’s customer support with a rather intricate challenge. We operate multiple storefronts selling the same product and I needed to consolidate our reviews and product listings across all of them. From the moment I submitted my ticket, Ruzsel John Nabong was incredibly responsive. Within minutes, Ruzsel had scheduled a quick call to walk through our setup. He took the time to understand our unique store configurations and the way each review site was currently linked. On the call he guided me step by step, showing exactly how to map product IDs across platforms and enabling a single, unified review feed for all our stores. Thanks to Ruzsel’s proactive approach and technical expertise what I expected to be a multi day integration headache was solved in under an hour. He even followed up afterward with clear documentation and a couple of extra tips on optimizing review display widgets. If you’re looking for customer support that combines deep product knowledge with genuine care for your success you can’t go wrong with Yotpo, especially with Ruzsel on your side!
Thank you for sharing your experience. We're glad to hear the support team was able to quickly and effectively assist with your multi-storefront setup. It's great to know the guidance and follow-up made the process smooth and efficient. We appreciate your thoughtful feedback!
Jan. 15, 2026
Reymon N. responded promptly and politely, contacting him would be extremely efficient. Perfect solution. Thank you!
Thank you!
June 6, 2025
Great support experience with Ruzsel, thank you Yotpo for having the most exceptional support team members!
Thank you for the kind words. We're glad you had a great support experience and appreciate your recognition of the team's efforts!