All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2022

Have been helped by both Ronel and Lemuel lately and both were a great help with answering questions we had on Chat. The Yotpo Reviews App has proven to be perfect for our store needs!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2022

I've been using Yotpo reviews for about a year and it's an excellent app. The UX and ease of use are great and the online chat support is live even on a bank holiday weekend (Allen was very helpful - thanks again!). I especially love the free plan for small businesses to get started

Store

TOMOTO

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2022

Ronell R was straight to the point, answered quickly, and helped me tremendously. You guys are awesome. IG: MillennialMomCEO

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2023

Yotpo app is a must have app if you want to increase you sales and improve your brand image. It will enable review and Q&A function which is very essential to an online website. Special thanks to Warly for making our website even better, as he assisted me in all my needs and requirements for customizing our website.

Using app

Over 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 3, 2022

After long search i find this app useful and They are super ... they support us fast on time ... I really recommend this app

Using app

8 days

Total reviews

5

Average rating

3.4

5 / 5 Share

June 2, 2022

Ronel was supportive and patient. Walked me through all the steps, thank you for the swift help!! :)

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2022

The customer support is very good, my issue was dealt with quickly and was resolved for me straight away

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2022

Yotpo is a very good app for collecting recviews, and we have had helpful supporty from Orly who got our dedicated reviews page up and running

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2022

GREAT customer support by Ronel R!! can't believe I even tried other apps until I found Yotpo! Wasted so much time and now found the perfect app to collect reviews!

Store

Pitod

Using app

About 4 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

June 1, 2022

We've been using Yotpo for a couple months now and have been extremely satisfied with the value they bring. I had to contact their support team for a minor technical difficulty and I received quick and knowledgeable assistance from Kenneth M. I look forward to working with them as our brand continues to grow.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2022

Nick S provided excellent support for our teams as we working with imports and exports. It was great to have such strong and prompt customer service instantly.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 1, 2022

I've gotten in touch several times for different topics so far and they're always so quick and helpful! An amazing customer service, and a great product! Thanks to Djan Yotpo for his help!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2022

Awesome job! Allen is amazing, he was very helpful. Customer service from yopto was outstanding. I recommend this app

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 1, 2022

Have been using this app for years and it's honestly amazing. Customer support is also fantastic! Joian worked with me to re-integrate this back into my website after a 2 year long hiatus. Much appreciated Joian, thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

App molto comoda e funzionale. La chat assistenza perfetta. Mi ha aiutato Albert V gentilissimo e preparato

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

Great support from Ronel! Really appreciate an app that has real people providing store support when needed.

Using app

About 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

May 30, 2022

The app is not very customizable, slow, and requires HTML and coding experience to integrate in any sort of robust way. Also, the 'Immediate Update' feature, which is describe as a developer mode where you can experiment rapidly with different features of the widget, actually take 8-24 hours to update. This resulted in my customers not being able to leave a review for a day.. right after I sent out review request to all of my customers. The customer service representative who helped me solve the above described catastrophe was at least knowledgeable and helpful though. 5 Stars to Ronel for that. 2 stars to the app.

Using app

About 7 hours

Total reviews

1

Average rating

2.0

5 / 5 Share

Nov. 18, 2022

Great app! Integrates seamlessly and is perfect for displaying review and building trust with future customers! Also, their customer service is lightning fast and super friendly. I want to thank Lemuel for all their help with integration and troubleshooting :)

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2022

Doner P is an excellent customer support rep! Doner P answered all my inquiries with patience!Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2022

I had to give Ranel access to my Shopify store to install widgets on my page. Ronel's service was quick and amazing. Thank you!

Store

navano

Using app

5 days

Total reviews

1

Average rating

5.0