All reviews

Rating Breakdown

  • 5
    92% (4,083 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,381)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 13, 2022

I've been using this app for some time, but tonight i needed to check some conversion tracking codes and activate another item, and i was having difficulties - jumped onto online chat and Keith was there on my online chat response and within 15 minutes, the whole thing was sorted out and done! THANK YOU KEITH! Now that's fast service!!! 5 stars from me - great service Yotpo!!! Good job!!!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Rilu was wonderful to connect. Rilu fixed my settings issues speedy quick and offered great support the entire way. Thanks Rilu!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2022

really great service super quick and helpful, I am not good at coding and Ronel came to my assistance!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2022

a great app to collect reviews from my customers. Allen was also very helpful & fixed how I would like my products page to look very quickly! Highly recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2022

Great customer support from @Happy tonight! I am so appreciative of the help and we already have reviews coming in!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2022

I used this App for importing and gathering reviews. Very useful... They have the best customer service. Their customer supports are very helpful, especially Sheen. Thank you!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 10, 2022

la aplicacion es buena, pero el soporte es excelente, me respondieron a través del chat y eso me ayudo a resolver un problema con mi sitio web

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2022

Great app - easy to navigate. The collection of reviews seems to have a good conversion. The support is fast and fantastic helpful.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2022

He gave me complicated consultations very politely and promptly. I am grateful for the fact that I was able to accurately grasp the intent of the question and respond to it even in chat!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2022

Was switching our review platform from Judge.me to Yotpo and was having a few issues (user error on my end) with transferring reviews. Djan helped me out and was so awesome at guiding me to correct what i did wrong. Got set up and next, i'm setting up subscriptions! Thank you for your amazing customer service! :)

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2022

excellent support service by allen, he helped me solve my issue quickly, the support contact system is quite good

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2022

Great customer service. Joian was able to answer all my questions and provide some valuable feedback. Easy to communicate with Yotpo via chat too.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Nicole was very helpful and took time to help me update the reviews on my site. Yotpo always has great customer service

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2022

I haven't started using this app yet, but their customer service is super helpful! Ronel R was able to help answer all my questions and get the widget installed on my website. I will have to hire a developer to help make the reviews look really custom, but so far so good.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2022

Yotpo and James have been very helpful to growing my business. They are quick to respond to any issue and are very helpful!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

4 / 5 Share

June 7, 2022

Great Support. I was assisted by Doner, who was very helpful and committed to helping resolve my installation issues. Highly recommended. Thank you Yotpo team!

Using app

Over 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

June 7, 2022

Excellent customer service, helped with everything I needed quickly to make my site reviews looking great! Highly recommend!

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2022

Have been using Yopto for a few years and very happy with the app and great support too. I had a bit of difficulty when changing shopify themes, but this was all sorted out for me within minutes, so couldn't ask for better service really.

Store

Sukie

Using app

About 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 6, 2022

Amazon app, we had very few problem using this to collect reviews, even there is a some customization that we wish to do, the customer server is already a great help.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2022

I was clueless as to how to get the app on my website. James Yotpo was amazing - I just clicked on the support button, and he quickly installed it for me! Reviews are already coming in quickly! :) Thank you, so much!!!!

Store

eavolu

Using app

3 days

Total reviews

3

Average rating

5.0