Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,017
chart
#1,132
All reviews
Rating Breakdown
June 27, 2022
Yopto is perfect app for our Shopify website and very easy to use. Also customer service is very fast and responsive. Customer service agent Howell was very helpful and explained my issue in detail.
June 26, 2022
The customer service is really nice. James Edmar C is enthusiastic to help you resolve issues. Highly recommend for cooperate with this store.
June 26, 2022
These guys are here to help around the clock, Very friendly and helpful. shout out to Reiner D hes a good help
June 25, 2022
The app works really well and looks great on our site! Their customer service is always super helpful, especially Reinier D
June 25, 2022
Yotpo is great and a big thanks Alan M for your quick and knowledgeable advice! Highly recommend for ecom stores.
June 25, 2022
I got fixed our little problem so fast and easy whit Allen from Yotpo. Thank you so much! Can easily recomend this app, whit great customer support.
June 24, 2022
Nick responded so fast and helped me with both of my issues! These days that amazing!! Thanks Nick!!
July 4, 2024
Fantastic customer service super quick to respond! Thank you Ruzsel J for your help!
June 24, 2022
I only wanted a loyalty and rewards program, instead, yotpo asked me to install a whole bunch of other apps. Tried booking a demo with them and other than the automated reply email, the scheduled demo got canceled without any explanation and no reschedule was offered. (schedule link was being closed). So I went and booked a demo for the second through their site and my booking was notified by one of their team member 10 minutes before the call telling me their office is not opened on that day. (Then why did you confirm the booking in the first place? and perhaps you could of informed me earlier? I could have had other arrangements but rather my time slot was wasted because of the last-minute notice/no-show.) Possibly one of the worst customer services experienced from any app on Shopify or any other criteria. Think twice if you're thinking about going for them.
Thank you for taking the time to leave your feedback, we take every review very seriously. As far as we know the demo was successfully done on June 28th. Please let us know if you have any lingering issues or concerns.
June 23, 2022
Very helpful in solving my issue and was done quickly. Also, he looked more into my account and gave me information about another issue I was having and I did not even tell him about it
June 23, 2022
Very helpful support team, specially Simoun who was patiently working with me throughout the time to ensure my problem is resolved. LOVE THEM
June 23, 2022
Great customer service, was having some difficulties with my account and Radly really helped me out and gave me exceptional help.
June 23, 2022
I had issue adding the widget to my new website. thanks RADLY E for helping me get the widget back up and running quickly
June 23, 2022
New to Yotpo yet already a lot to love about this app. Customer service is extremely helpful - thank you James for helping me out with the installation!
June 23, 2022
keith Howell was excellent, he was very quick to come to my aid and rectify the issue I had with my review visibility, so happy with the great service! very quickly resolved indeed
June 23, 2022
Fantastic support when I needed support linking the Yotpo app to our shopify site. Easy to use and effective, highly recommend AAA+++
June 22, 2022
Amazing help yet again getting set up with Reviews on my custom theme, thank you to Doner P for helping me out so quickly and painlessly!
June 23, 2022
Yotpo absolutely the best in the reviews game. Don't waste your time with any other app. Also, Radly E was super helpful in the chat. Helped us make some setting changes quickly and even provided us the information about how it was done so we can do it ourselves in the future.
June 22, 2022
I use this app to get reviews on my website. I really like it, it's really easy to use with a lot of figures!
June 22, 2022
Nick S. provided amazing service and helped answer all my questions. One of the reason I went with Yotpo was for their customer service -- already seeing the value.