Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,633
Reviews
Chart
#91
Shopify

All reviews

5 / 5 Share
Sept. 5, 2022

Very easy to use, customer service is also very professional, very friendly, and can actively help solve problems,Thank you very much for Ronel R's help

Store Using app Total reviews Average rating
Mary-Silk About 2 months 1 5.0
5 / 5 Share
July 31, 2022

I was very satisfied with the help that Albert provided when I needed help on the App. I enjoy the app Customers seem happy to respond.

Store Using app Total reviews Average rating
Beads Gone Wild Over 6 years 2 5.0
5 / 5 Share
July 30, 2022

Had issue with imported reviews mis-allocated to the wrong product and their customer service was very helpful and quick to fix the issue. Very happy that support was available on a Saturday.

Store Using app Total reviews Average rating
Meimei Fine Teas Almost 3 years 3 4.3
5 / 5 Share
July 29, 2022

James was a big help. He installed the app on my Shopify store website so I could display my reviews.

Store Using app Total reviews Average rating
Season Uplifts by K 3 months 1 5.0
5 / 5 Share
July 28, 2022

El soporte técnico es muy bueno y la instalación muy sencilla. Pude instalarla facilmente y me ha servicio mucho para recolectar info de mis clientes.

Store Using app Total reviews Average rating
TATEMADA® About 2 months 2 5.0
5 / 5 Share
July 28, 2022

So happy with the customer service, Ronel R understood exactly what I was looking for. A dedicated page for reviews on our webpage and set it up efficiently. Thank you Ronel appreciate your help!

Store Using app Total reviews Average rating
5 / 5 Share
July 28, 2022

I love this app and their customer service support. James helped me resolve issues within minutes. Thank you!

Store Using app Total reviews Average rating
Cross Stitching Art 9 months 3 5.0
5 / 5 Share
July 28, 2022

Great customer service, great application! Rhemy R resolved the issues that we were experiencing almost immediately.

Store Using app Total reviews Average rating
Smith & Sinclair US Over 2 years 2 5.0
5 / 5 Share
July 27, 2022

this app is very useful, i really recommended if you want to put reviews in your website and the support is very fast

Store Using app Total reviews Average rating
Steals 1 day 1 5.0
5 / 5 Share
June 28, 2024

Doner P was a great help in getting set up! All of my questions were answered and I was able to get our systems aligned. Updated 9.20.23: John B was an incredible help and quickly assisted me in making a few customizations and optimizations to my emails. Thanks so much! Updated 6.28.24 Arven was great help!

Store Using app Total reviews Average rating
LBE Design Over 4 years 2 3.0
5 / 5 Share
July 27, 2022

Great Customer service from Jesus Lorenz in the Yotpo Chat Team. He was extremely patient and thorough and ensured that Yotpo now functioning as it should on our Shopify site.

Store Using app Total reviews Average rating
This is Stelar 4 months 1 5.0
5 / 5 Share
July 27, 2022

I wanted a few changes to be done from the Yotpo end.. Warly S from the support team helped me with what I was ideally looking for. Thanks!!

Store Using app Total reviews Average rating
Little Toes Over 2 years 3 5.0
5 / 5 Share
July 26, 2022

Rhemy was very helpful with the issues I was having. The yotpo review app can be a little clunky, but Rhemy was able to easily fix the things I needed.

Store Using app Total reviews Average rating
Minaret 10 months 2 3.0
5 / 5 Share
July 25, 2022

great customer service, reviews import without any issues. highly recommend Yotpo. will continue to use

Store Using app Total reviews Average rating
Marèa Maréa 2 months 2 5.0
1 / 5 Share
July 25, 2022

We installed the app just for a quick test. We didn't even go past the page where you need to create an account or have finished setting up the app. But it sent automatically 200+ review request emails to our customers without us even knowing it.

Store Using app Total reviews Average rating
molamodel-us 4 days 1 1.0
Developer Reply

Firstly, thank you so much for taking the time to leave your feedback. Please know that we completely understand your frustration and we apologize for any inconvenience. As per our investigation, our customer support has reached out to you twice, including an email on August 1st. Unfortunately, we have not heard back from you yet. Please know that our support team is ready and available to you at all times. Feel free to reach out to us at any time by replying to our emails or opening a new support ticket.

5 / 5 Share
July 24, 2022

自動でレビューリクエストを送ることが出来るのが便利です。 また、自動でレビューリクエストメールを送りたくないお客様がいる場合は、サポートと連携する必要がありますが、いつも迅速に対応いただいているので助かります。

Store Using app Total reviews Average rating
By Emotion 4 months 2 5.0
5 / 5 Share
July 24, 2022

This app helps our store always and gives us more chance to reach out new customers than without this app. And also customre service is alwasy great helpful. I started chat and Radly responsed very quickly and solve my problems. What a great support!!!! This app is always first choice app!!!

Store Using app Total reviews Average rating
5 / 5 Share
July 24, 2022

The app itself is already amazing, with great integrations. But their customer service is 10/10. I reached out over the chat box for one question, and Reinier D assisted me with installation and other questions!

Store Using app Total reviews Average rating
Boba Nutrition 4 days 8 4.8
1 / 5 Share
July 23, 2022

Very bad onboarding experience. Once they make a presentation, then it is not easy to get help. Our onboarding has never been succeeded yet. Thinking to cancel and get a refund.

Store Using app Total reviews Average rating
Oxa Leather 23 days 11 3.8
Developer Reply

Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.

5 / 5 Share
July 22, 2022

Ronel R. was amazing! He helped me install my reviews carousel on my new shopify theme! Was very prompt and knew exactly how to help me. Excellent customer service.

Store Using app Total reviews Average rating
The Sassy Boo Boutique Almost 3 years 2 4.5
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