Yotpo: Product Reviews App
All reviews
Very easy to use, customer service is also very professional, very friendly, and can actively help solve problems,Thank you very much for Ronel R's help
I was very satisfied with the help that Albert provided when I needed help on the App. I enjoy the app Customers seem happy to respond.
Had issue with imported reviews mis-allocated to the wrong product and their customer service was very helpful and quick to fix the issue. Very happy that support was available on a Saturday.
James was a big help. He installed the app on my Shopify store website so I could display my reviews.
El soporte técnico es muy bueno y la instalación muy sencilla. Pude instalarla facilmente y me ha servicio mucho para recolectar info de mis clientes.
So happy with the customer service, Ronel R understood exactly what I was looking for. A dedicated page for reviews on our webpage and set it up efficiently. Thank you Ronel appreciate your help!
I love this app and their customer service support. James helped me resolve issues within minutes. Thank you!
Great customer service, great application! Rhemy R resolved the issues that we were experiencing almost immediately.
this app is very useful, i really recommended if you want to put reviews in your website and the support is very fast
Doner P was a great help in getting set up! All of my questions were answered and I was able to get our systems aligned. Updated 9.20.23: John B was an incredible help and quickly assisted me in making a few customizations and optimizations to my emails. Thanks so much! Updated 6.28.24 Arven was great help!
Great Customer service from Jesus Lorenz in the Yotpo Chat Team. He was extremely patient and thorough and ensured that Yotpo now functioning as it should on our Shopify site.
I wanted a few changes to be done from the Yotpo end.. Warly S from the support team helped me with what I was ideally looking for. Thanks!!
Rhemy was very helpful with the issues I was having. The yotpo review app can be a little clunky, but Rhemy was able to easily fix the things I needed.
great customer service, reviews import without any issues. highly recommend Yotpo. will continue to use
We installed the app just for a quick test. We didn't even go past the page where you need to create an account or have finished setting up the app. But it sent automatically 200+ review request emails to our customers without us even knowing it.
Firstly, thank you so much for taking the time to leave your feedback. Please know that we completely understand your frustration and we apologize for any inconvenience. As per our investigation, our customer support has reached out to you twice, including an email on August 1st. Unfortunately, we have not heard back from you yet. Please know that our support team is ready and available to you at all times. Feel free to reach out to us at any time by replying to our emails or opening a new support ticket.
自動でレビューリクエストを送ることが出来るのが便利です。 また、自動でレビューリクエストメールを送りたくないお客様がいる場合は、サポートと連携する必要がありますが、いつも迅速に対応いただいているので助かります。
This app helps our store always and gives us more chance to reach out new customers than without this app. And also customre service is alwasy great helpful. I started chat and Radly responsed very quickly and solve my problems. What a great support!!!! This app is always first choice app!!!
The app itself is already amazing, with great integrations. But their customer service is 10/10. I reached out over the chat box for one question, and Reinier D assisted me with installation and other questions!
Very bad onboarding experience. Once they make a presentation, then it is not easy to get help. Our onboarding has never been succeeded yet. Thinking to cancel and get a refund.
Thank you for taking the time to leave a review. Please know that we hear and understand your frustration. After looking into your case we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
Ronel R. was amazing! He helped me install my reviews carousel on my new shopify theme! Was very prompt and knew exactly how to help me. Excellent customer service.
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