All reviews

Rating Breakdown

  • 5
    91% (6,416 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Oct. 12, 2023

Great customer service! Ruzsel J solved my question just in second! Will recommend anyone who need a review app for your shopify! 24x7 customer service ! BTW the newest widgets 3.0 is GREAT

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Amazing service from top people, I highly recommend this app and service. Rhemy R was really professional, helpful and went the extra mile to resolve my problems. Great work Rhemy and the Yotpo team

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2022

I have contacted with James Edmar C and he helped me to install the app. What a great customer service! On the otherhand, the app was very usefull! I again contacted with support to install the app for my new theme. Nick did great works on my new theme. Thanks a lot!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2022

great support, great CX/UX, thank you so much! we used yotpo to generate reviews for our products and they have been super easy to integrate!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2022

This reviews app is great! It does everything I need to get my product reviews. I love how it will automatically send review emails to customers after purchase. I had some issues getting the widget live and Happy helped fix everything so quickly. Great customer service,

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2022

The app works great and their customer service team are super helpful ! Got great service from Happy S in a timely manner.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2022

The app works great and super helpful customer service ! anytime I have an issue Yotpo team as been very responsive

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2022

I've been looking for an affordable reviews app for my small business, primarily to display reviews on my home page. Alongside their freeplan, Yotpo could do this for a really reasonable and affordable price (15usd per month). You can also change the appearance/colour of the stars to correlate with your own branding, which I really like. Each time I have used the chat service, their team has been very helpful too. I highly reccommend.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2022

I have been using the FREE version for many years but recently upgraded as my stores begin to pick up more sales volume. This is the best review app, period. Nothing else comes close. Got great service from Jeorge K. as well when I needed help with installation. Thanks Yotpo!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2022

Great customer service very happy with the support with importing my reviews as i am not an computer expert it was amazing to be provided with all the information and solutions.

Using app

7 days

Total reviews

5

Average rating

4.8

5 / 5 Share

July 6, 2022

Started one week ago using Yotpo - it was easy to do the connection with our shopify shop. Works great and in case of problems the chat with the support works fast and helpful. Thanks a lot, Oliver

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2022

excellent support client, j'ai été répondu rapidement et clairement. Mon problème a été réglé lors de la première p

Store

EBZE

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2022

Fantastic support from Nick S sorting out a technical issue of reviews appearing on our bundles, working with a third party app.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2022

great help from howell, he helped with looking over the codes and help placing the codes to add the review carousel on the site. thanks a lot!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2022

Really great customer service. Highly recommended to everyone. I was having a problem installing the star review. But the support team resolved it immediately.

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Daniel P helped me realize that I had not uploaded the discount codes to my website. I am hoping that people will be able to finish their transactions now.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

Customer service is excellent, they quickly help me install a review carousel on the footer of every page

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 5, 2022

The Yotpo team has always been extremely responsive with my questions. They understand exactly what my dilemma is and have a solution or options within minutes. With my most recent interaction Nick knew what I was trying to accomplish, and although my current plan doesn't accommodate the feature I was hoping to apply, he provided me with alternate options within my plan until it makes sense for me to upgrade. It was very helpful.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2022

I was assisted by Jesus and he helped me code the reviews app on my website. I am still new to coding and he did not hesitate to help and was very patient and efficient! I would review a 10/10 if I could! Amazing app and great staff!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2022

We didn't want to show our customers names on the reviews. Happy the customer support from Yotpo helped us with the problem so quickly. Thank you. We are still new to the app, don't get used to it but great app so far.

Using app

Almost 2 years

Total reviews

13

Average rating

4.8