All reviews

Rating Breakdown

  • 5
    92% (4,083 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,381)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 8, 2022

The app works great and their customer service team are super helpful ! Got great service from Happy S in a timely manner.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 7, 2022

The app works great and super helpful customer service ! anytime I have an issue Yotpo team as been very responsive

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2022

I have been using the FREE version for many years but recently upgraded as my stores begin to pick up more sales volume. This is the best review app, period. Nothing else comes close. Got great service from Jeorge K. as well when I needed help with installation. Thanks Yotpo!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2022

Great customer service very happy with the support with importing my reviews as i am not an computer expert it was amazing to be provided with all the information and solutions.

Using app

7 days

Total reviews

5

Average rating

4.8

5 / 5 Share

July 6, 2022

excellent support client, j'ai été répondu rapidement et clairement. Mon problème a été réglé lors de la première p

Store

EBZE

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Daniel P helped me realize that I had not uploaded the discount codes to my website. I am hoping that people will be able to finish their transactions now.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2022

We didn't want to show our customers names on the reviews. Happy the customer support from Yotpo helped us with the problem so quickly. Thank you. We are still new to the app, don't get used to it but great app so far.

Using app

3 months

Total reviews

15

Average rating

4.8

5 / 5 Share

July 4, 2022

Howell Keith was amazing help - sorted out my query and ask on Yotpo in a few minutes and I was good to go! Great customer service and chat support.

Store

FIIRE

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Rhemy R was very responsive and helpful. Ask everthing about the app and they are patience in every steps

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2022

Acabó de descubrirla y me parece genial, además muy fácil de implantar y cuando he tenido alguna duda me la han aclarado al momento.

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

I am so grateful for Happy's support this evening. After trying (unsuccessfully) to get my Reviews to load a quick text chat and clear guidance from Happy made for a winning combination. To say I was impressed with the Chat Support is an understatement. It was FANTASTIC -- Sunny was amazing -- I would highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

I've used this app on a number of stores and always have a great experience. Lemuel installed the widget for me quickly and was super helpful!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2022

Customer chat was really helpful - had issues with some integration and resolved it with a quick chat. Seamless experience. Ronal R was a very helpful agent.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

The best reviews app out there. Great functionality and fantastic customer support. Yotpo helped me with the setup and I was up and running in no time.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 27, 2022

I sort help to better understand this app and was helped by Radly. He guided me through the Facebook and Instagram set up process, with success.

Using app

4 months

Total reviews

11

Average rating

4.8

5 / 5 Share

June 27, 2022

Yopto is perfect app for our Shopify website and very easy to use. Also customer service is very fast and responsive. Customer service agent Howell was very helpful and explained my issue in detail.

Store

XPOSED

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 25, 2022

The app works really well and looks great on our site! Their customer service is always super helpful, especially Reinier D

Store

Besties

Using app

Over 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

June 25, 2022

Yotpo is great and a big thanks Alan M for your quick and knowledgeable advice! Highly recommend for ecom stores.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2022

Nick responded so fast and helped me with both of my issues! These days that amazing!! Thanks Nick!!

Using app

13 days

Total reviews

2

Average rating

3.5

5 / 5 Share

July 4, 2024

Fantastic customer service super quick to respond! Thank you Ruzsel J for your help!

Using app

About 2 years

Total reviews

2

Average rating

5.0