All reviews

Rating Breakdown

  • 5
    91% (6,415 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 21, 2022

So far the support was pretty good. I had some issues where the widget was not showing on the product page but tnx to Lemuel it's working now. Also cool that you can customize the widget with ur brand color.

Store

ArThea

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2022

Doner P. was EXTREMELY helpful with adding/transferring our reviews. Incredibly happy with this app over & over again. If you're considering this app, this is your sign to try it!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2022

I do wish it was easier to syndicate reviews to other platforms...Great customer support! Reinier was very helpful and quickly resolved my issue!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2022

I had a problem with my reviews not showing on my website and Doner provided me with outstanding customer service to fix my issue. I highly recommend Yotpo!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2022

Yotpo Radly was very helpful with answering my questions and helped me to resolve the issues with my Yotpo Reviews app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2022

This is an excellent app with great customer service. I wasn't seeing the star ratings on the main page & Albert V helped me so much & very quickly. Highly recommend!

Store

BinxBox

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2022

I've been using this app for over a year and have found it really beneficial in displaying your social proofing. Massive props to the support/chat team who have helped me on occasion instantly and shown a lot of care for yotpo users. Thanks Radly!

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 19, 2022

Had some questions about the setup. James Edmar C was the guy and quickly fixed the problem within 20 seconds. Very good app and even better support!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2022

Thank You for helping me Reinier D. and being so patient with me. You were a rock star I think I would still be trying to figure out how I messed up my conversion.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2022

James was helpful and took care of exactly what I needed to import my site reviews. I have used Yotpo on a handful of websites and have always been happy with the product.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2022

Doner P was really helpful! I had a lot of questions and they helped me through all of them quickly and efficiently.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2022

We know for a fact that our customers use the reviews to determine whether or not they are going to buy from us. Love it! Customer service is phenomenal also. They even helped implement some code on our theme.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 18, 2022

Great app for reviews. Love that it's free for the basic plan too (which includes a lot of features!) Support are also fantastic - Donald really helped me to solve an issue I was having!

Store

he-shi

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2022

Excellent customer support, very prompt and accurate and helpful. Needed to know how to add the logo and the pricing plan and got all the details accurately.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 16, 2022

Got some great help from Albert V very polite and happy to help me with my concerns thank you team.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2022

Jeorge was a great help. He walk me through everything and when I got stuck made it easy for me and assist me further by setting up my product review page for my shop. Very patient and I'm glad he help me.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2022

Appreciate all of the quick help to resolve my issue! James nailed the problem and i can now move on.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2022

Quick response! Very helpful information from James. Will try other service from this company. Thank you!

Using app

2 days

Total reviews

5

Average rating

5.0

1 / 5 Share

July 15, 2022

the worst customer service I have ever experienced, if you think you need help do not use this app, on the other hand I could not finish the installation because it was very complicated and when I asked a question I had to wait 24 hours for the answer, they just They know how to send marketing emails and they have been blocked in my emails.

Using app

3 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for taking the time to leave your review, we truly appreciate it. We apologize for any inconvenience you have experienced. Our customer support has tried reaching out to you twice, but unfortunately, we did not hear back from you. Please feel free to reach out to us at any time either by replying to our emails or by opening a new support ticket.

5 / 5 Share

July 15, 2022

The support personnel were very attentive and helped me resolve the issue I was facing... a very quick and effective response and excellent customer service!

Using app

About 1 month

Total reviews

3

Average rating

5.0