Yotpo: Product Reviews App

The best customer service! Yotpo helped us with an issue related to reviews not showing on our collection page. Within a few minutes, the representative was able to remedy the issue. I highly recommend Yotpo for your review (and much more) needs. Nick S. was extremely efficient in getting the reviews loaded correctly.

I am loving how Yotpo has evolved to have so many add on components required for my website in one place! Their support is incredible as well. Shout out to Simoun Francis S for helping me with some coding that I was unable to do on my own! Highly recommend.

Absolutely love that I'm able to send such seamless emails to my customers so that they can give us in depth reviews. Support is also amazing! Radley E was a great help. Thank you for the amazing app

Support is extremely responsive. I dealt with Simoun Francis, who was knowledgeable, kind, and prompt. A slight hiccup at first was dealt with in moments, versus hours. Exceptional.

Pour l'instant cela fonctionne en gratuit avec le support qui est très disponible. utilsé avec des thèmes shopify et app externes

I wanted to reposition the start rating on my products and Nick S. helped me fine-tune my theme in a matter of minutes- super support- highly recommended!

I opened my Shopify store in April as one of the many leaving Etsy. Since then I have had many questions and ALL have been thoroughly answered with phenomenal customer service. The entire team follows up each time. The site itself is working well for me, but it's the customer service that really sets this apart.

Great App and the support is very nice and did good job for me to solve my problem!! thanks a lot ! I strongly recommend them.

Radly E was a great help! Stuck with me until I fixed a complicated issue. Thank you for a great job!

Loving it so far. The help-chat folks are so helpful. Thanks Djan!!! So thankful for your help today <3

Great conversion rate booster. Love it. I think anyone who is serious about ecommerce should get it.

My problem was solved in less than 5minutes - fabulous service! Friendly, fast and easy to communicate with.

I need a little help setting up my reviews on my new Shopify site. Ronel R. at customer service helped me fast and correctly. Wonderful help.

The pricing is not transparent from the beginning. I've had the app installed for a couple of years. In that time frame, we've upgraded our plan a couple times from the free plan. We got to the point where I wanted to use their unique coupon code generator. The app says "click here to upgrade". I click there. I upgrade. It still says I need to upgrade. Contacted them. Come to find out that what it told me to upgrade to, does not actually include the feature I was trying to get. Weird then why would it have me "click to upgrade". After much probing and no straight forward answers, they finally proceed to tell me there is a minimum of $8,000 investment annually for the plan that includes a unique coupon generator (it does also include other features in said plan). I am now looking for a better and more affordable alternative for my small business.

I use this app to get customers reviews for my online business. I had an issues today and chatted with Warly. Warly was knowledge and quickly help me fix my issue.

I use this app on our DTC store and love it. The customer service and help as I learn the platform has been really good. I worked with a person named Rhem on a pretty specific issue that required a fair amount of technical assistance and they worked with me on it for a period of several days until we had a solution. Customer service is almost as important as the functioning of the app itself and YotPo has delivered. Reviews are rolling in!

Nick helped me get started with Yotpo when I had a bunch of questions in hour one! Great to be able to chat with someone right away!

I can totally recommend the App! I was installed quickly without any troubles and since then I collected many reviews. Also the customer service (my contact was Nick S) is great. Never experienced such a good customer service - many thanks!

Great customer service and a great product. Really helped me collect truthful and honest reviews from customers. Would recommend!

We're using Yotpo to collect reviews from our customers. It's easy to use and when we have doubts on how to do an specific action we've contacted the Support Team by chat. Howell Keith provided the articles with the steps we needed to follow and was helpful during the process :)