All reviews

Rating Breakdown

  • 5
    91% (6,415 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 31, 2022

I was very satisfied with the help that Albert provided when I needed help on the App. I enjoy the app Customers seem happy to respond.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

4 / 5 Share

July 30, 2022

Great customer service. Always reply promptly. I have had a lot of issues with this app sadly, but they always help me. Might be my theme that has been the issue some times. It is one of the best reviews apps as far as I can see. And I have used them for a couples of years now.

Using app

Over 2 years

Total reviews

14

Average rating

4.6

5 / 5 Share

July 30, 2022

Had issue with imported reviews mis-allocated to the wrong product and their customer service was very helpful and quick to fix the issue. Very happy that support was available on a Saturday.

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

5 / 5 Share

July 30, 2022

Great Product, their customer support Nick is very helpful, responsive, and professional, this app is my go-to option.

Store

Lanveur

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 29, 2022

Great customer service! Needed some help with the installation and Ronel R was super helpful and made the changes in less than 5minutes.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

did great. answered all my questions and got what i needed done fast and to the point. well recommended

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2022

James was a big help. He installed the app on my Shopify store website so I could display my reviews.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2022

Best Customr suppot, James Yotpo perfect Job, I m very satisfied with this app, I have reviews and my customers are happy

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

El soporte técnico es muy bueno y la instalación muy sencilla. Pude instalarla facilmente y me ha servicio mucho para recolectar info de mis clientes.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

So happy with the customer service, Ronel R understood exactly what I was looking for. A dedicated page for reviews on our webpage and set it up efficiently. Thank you Ronel appreciate your help!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

I love this app and their customer service support. James helped me resolve issues within minutes. Thank you!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 28, 2022

Chat support works very well. Doner was very helpful and attentive to solve an installation issue. Thanks

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

Great customer service, great application! Rhemy R resolved the issues that we were experiencing almost immediately.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

yotpo support team works efficiently, they managed to solve our problems with the app. Rilu and all the others are very kind and responsible with their work.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

this app is very useful, i really recommended if you want to put reviews in your website and the support is very fast

Store

Steals

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Keith provided excellent customer service. He was able to add the Review's Carousel coding to my site to make sure reviews were displaying correctly. I truly appreciate the support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2024

Doner P was a great help in getting set up! All of my questions were answered and I was able to get our systems aligned. Updated 9.20.23: John B was an incredible help and quickly assisted me in making a few customizations and optimizations to my emails. Thanks so much! Updated 6.28.24 Arven was great help!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

Great Customer service from Jesus Lorenz in the Yotpo Chat Team. He was extremely patient and thorough and ensured that Yotpo now functioning as it should on our Shopify site.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

I wanted a few changes to be done from the Yotpo end.. Warly S from the support team helped me with what I was ideally looking for. Thanks!!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2022

Simoun, my Yotpo Support Representative is absolutely amazing. He is very patient and professional. And went above and beyond to help me resolve all of my issues I was having with Yotpo Reviews. Because of him I am now staying with Yotpo. Thank you so very much for your top notch support.

Using app

About 2 months

Total reviews

4

Average rating

5.0