Yotpo: Product Reviews App
All reviews
Its easy to use and you get get very good support from the Yotpo team Would recommend highly as a good way to get customer reviews Arven S was very helpful
Great service from Yotpo. They resolved my issue promptly, thank you Djan! I would recommend this app to anyone who wants to display reviews either product-level or site-level!
Can't get anyone from customer support to respond even once - paid for the higher plan too and hoped the app would be good but feeling very let down
Hey, Jailene from the Reviews team here 👋 Thank you so much for your feedback, and our apologies for any inconvenience you may have experienced. We were unable to reach you via email, but when you reached out to our support team on August 22nd, you chatted with our team about costs as well as the features within your plan and settled on a solution. If there's anything else that we can do to help, please reach out to us at any time.
I simply have made it to a place in this business journey where I have decided it would improve a customers and a potential customers experience if I added a review section on my website. Sheen at Yotpo helped me get it done in a professional and timely manner. I still have a few questions, that I thought of as I’m typing in this review. Anyway, I highly recommend this app.
Simoun Francis S helped us install the rich snippet, thank you Simoun! It was a pleasure working with you~
Daniel at Yotpo was quick, patient, and solved all my problems. Highly recommend. System is easy to use, and support is on top of it!
Really helpful implementing widgets when I needed help - Nick was quick and efficient. Pleased with the support I received A****
We just upgraded our theme and needed Yotpo reviews back on it and Happy was super helpful and fixed it straight away! We then had another thing we needed fixed a few months later and Lemuel fixed it straight away. Great customer service.
Helpfull ap that gives my webshop social proof :) Also the customer support from Simoun Francis & Reymon N. was very good.
Although you cant cancel scheduled review requests yourself, you can contact Yotpo support and have them cancel it for you. I contact Yotpo for support frequently and they've been very helpful. Thanks to all the support staff who assist me with my countless inquiries. Specific shoutouts to Radly & Reinier & Allen & Warly & Nick & Daniel P.
We use this app to collect feedback and reviews from our customer base. It is a user friendly app that also comes with some awesome customer service if need be! I recently spoke with Warly S who helped me resolve some questions I had with ease. I look forward to continue using YOPTO for my business!
Chatted with Eunice and she was really quick to assist. Their chat support is very solid making it easier to get things done quickly.
Great tool - have just added to my site. Really easy to use. Simoun F was super helpful. Two of my reviews had misleading typos on it and Simoun helped me fix them. I've also asked for some help and team member called James is mega helpful! EDIT update: I did something wrong and it was displaying the wrong widget for one of my products (my fault). The team member Rhenant was fab and fixed it for me really quickly. Thanks!! I've contacted the help support a few times (because I'm not technical at all) and have found them all to be 5* and super helpful. Update:
Servicio de soporte es excelente (gracias Arven). En unos minutos me ha resuelto el problema que tenía.
We love this app. It was easy to install, easy to use, and has been amazingly successful in collecting customer testimonials, and even some with photos attached of our products being used by our customers! The help and service Yotpo provides is fantastic. Sheen, Simoun, and the others are very responsive via chat, and are happy to make all of the changes I needed to my store's code.
Great at gathering feedback and adding trust signals to your site. Helpful for customers to see other user ratings. Yotpo support (Jeorge was last agent) is excellent too if you need them (live chat, or collaborator access). Thanks Yotpo!
Great customer feedback as always. Appreciate the quick response time and helpfulness when it come comes to minor tweaks and nuances.
I was in need of help changing my email address and exporting my reviews today and Rhemy R. helped me do it all, with ease! I love this app!
The Support Team is top-notch! They are very helpful in getting things resolved for me. I'm a fan of Yotpo!
So far, so good! We are still in the early implementation stages, but Yotpo has been very supportive to this point and we feel confident to continue with the platform.
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