Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,016
chart
#1,135
All reviews
Rating Breakdown
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Aug. 4, 2022
Rhenant at Yotpo Support was very helpful updating some account settings that needed to be changed. So far, my agency has had a good experience with Yotpo and their support team. Would recommend them for websites looking to add review capabilities!
Aug. 4, 2022
I opened my Shopify store in April as one of the many leaving Etsy. Since then I have had many questions and ALL have been thoroughly answered with phenomenal customer service. The entire team follows up each time. The site itself is working well for me, but it's the customer service that really sets this apart.
Aug. 4, 2022
Great App and the support is very nice and did good job for me to solve my problem!! thanks a lot ! I strongly recommend them.
Aug. 4, 2022
Radly E was a great help! Stuck with me until I fixed a complicated issue. Thank you for a great job!
Aug. 4, 2022
Loving it so far. The help-chat folks are so helpful. Thanks Djan!!! So thankful for your help today <3
Aug. 3, 2022
Good app, customizable widgets & emails, great support, works with Shopify 2.0. I would recommend this app.
Aug. 3, 2022
Theyre great at what they do! They always give you the help you need whenever you're running into trouble.
Aug. 3, 2022
Great conversion rate booster. Love it. I think anyone who is serious about ecommerce should get it.
Aug. 3, 2022
Amazing service, would recommend these to anyone looking for a review service for there e-commerce store
Aug. 3, 2022
My problem was solved in less than 5minutes - fabulous service! Friendly, fast and easy to communicate with.
Aug. 3, 2022
I've been using them for 7 years now and every time I needed help they bent over backwards to get my store up and running again. Highly recommend.
Aug. 2, 2022
I need a little help setting up my reviews on my new Shopify site. Ronel R. at customer service helped me fast and correctly. Wonderful help.
Aug. 2, 2022
The pricing is not transparent from the beginning. I've had the app installed for a couple of years. In that time frame, we've upgraded our plan a couple times from the free plan. We got to the point where I wanted to use their unique coupon code generator. The app says "click here to upgrade". I click there. I upgrade. It still says I need to upgrade. Contacted them. Come to find out that what it told me to upgrade to, does not actually include the feature I was trying to get. Weird then why would it have me "click to upgrade". After much probing and no straight forward answers, they finally proceed to tell me there is a minimum of $8,000 investment annually for the plan that includes a unique coupon generator (it does also include other features in said plan). I am now looking for a better and more affordable alternative for my small business.
We greatly appreciate your time in leaving your review. Please accept our sincerest apologies for any inconvenience you have experienced. Our customer support has tried reaching out to you, but unfortunately, we did not hear back from you. Please feel free to reach out to us at any time either by replying to our emails or by opening a new support ticket.
Aug. 2, 2022
I use this app to get customers reviews for my online business. I had an issues today and chatted with Warly. Warly was knowledge and quickly help me fix my issue.
Aug. 2, 2022
I use this app on our DTC store and love it. The customer service and help as I learn the platform has been really good. I worked with a person named Rhem on a pretty specific issue that required a fair amount of technical assistance and they worked with me on it for a period of several days until we had a solution. Customer service is almost as important as the functioning of the app itself and YotPo has delivered. Reviews are rolling in!
Aug. 2, 2022
Nick helped me get started with Yotpo when I had a bunch of questions in hour one! Great to be able to chat with someone right away!
Aug. 2, 2022
I can totally recommend the App! I was installed quickly without any troubles and since then I collected many reviews. Also the customer service (my contact was Nick S) is great. Never experienced such a good customer service - many thanks!
Aug. 1, 2022
Great customer service and a great product. Really helped me collect truthful and honest reviews from customers. Would recommend!
Aug. 1, 2022
We're using Yotpo to collect reviews from our customers. It's easy to use and when we have doubts on how to do an specific action we've contacted the Support Team by chat. Howell Keith provided the articles with the steps we needed to follow and was helpful during the process :)