Yotpo: Product Reviews App

Easy to navigate and speedy customer service. I contacted for a question through livechat and Simoun Francis was very helpful and informative. Would highly recommend

We would 100% recommend this app, support is amazing, they helped us with every step of the installation process.

I am really happy with this app. Good value! The support team have been very helpful to help me customize the app. Thank you Doner, Rein, Rayne, Allen and James. You are so professional and patient. Unfortunately I got some problem with a domain change, but Simoun Francis S helped me in the best way possible and solved the problem.

Ronel R. was really patient with me, made sure they understood what I wanted and helped me fix it, thank you!

Overall wonderful support from Arven and very appreciative. Great experience already!

Incredibly helpful and amazing service from Kenneth John M and Simoun Francis S as they helped me install widgets onto my theme.

Allen M. Really helped in giving me the answers quickly and help solved our issues with posting photos and assisting on placing reviews onto google.

Rhenant did an amazing job helping us fix our error! Thank you! We had some issues with the mobile placement and it was fixed within an hour!

Great support from Warly S. Quick help and resolved the issues. We find the review app very usefull and helps us with communication around our products.

Simoun was amazing!! Thank you for the help! I needed to import reviews from an old website to a new website. I appreciate all of the time taken to do this for me!

Had a slight problem with my site carousel and contacted support - hats off to Warly for going that extra mile and sorting it for me - excellent service. Thank you Warly

Yotpoから自動でレビューメールが届きました。準備不足なのもあり、まだお客様に送れない状態だったので、すぐに止める必要があり、チャットtサポートのJesus Lorenzさんに対応していただきました。 Yotpo sent automatically review request. We are not ready for that so we have to stop it. Jesus Lorenz solved my question very quickly. We are going to send review request once we set them correctly. Also Dakay helped me with reviewing text, he did it while new year celebration, thanks! Dakay! Also Nicole Liu helped me！ Nicloe changed display of customer review. Some of customer write their real name. To prevent that Nicloe changed it into "Nick name" Nicole changed admin's name quickly after I asked for it.

EDIT: The migration process is painful!! It's not as easy as advertised and we regret switching from Judge.me now. And even though we're paying $120 / month, there is Yotpo branding in all widgets and emails. If you're a small business, there are better options. Seems like a pretty good reviews app so far. And the customer service is very good! Would highly recommend.

It's a good and functional app. The review function can be introduced easily. Help was also kind and quick.

$119 a month in order to be able to upload your reviews from an other platform to multiple products. Not just one time charge but monthly. Waste of time and definitely not worth the money.

This is by far the best review app and the customer service was outstanding. I had a problem with a theme not being compatible so the Yotpo team worked really hard and ensured the app would work very well with my theme. The theme developer couldn't get this to work but Yotpo customer service team made it work. I am not a paying customer as I use their free plan so it was really awesome for the team to give me outstanding service. I will surely consider moving towards a paid plan with them as my orders level grow. Lemuel was very helpful and Mary Ann deserves a lot of credit for helping with the theme compatibility. Thank you to both of you. I would strongly recommend Yotpo Reviews over any other reviews platform and this app for Shopify is well made.

This app is stable and full of features. Their customer service is also prompt and their technical support solved my issue within an hour. A+

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Daniel was very helpful. He moved my reviews from an old Yotpo account to the new one. It had been done previously, but failed to load.

he fixed my problem with app embedding I changed my shopify theme recently and couldn't see or add new reviews. He was able to create the widget and solve the issue!! thank you!