Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,017
chart
#1,132
All reviews
Rating Breakdown
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June 16, 2022
Ronel was a lot of help as I have been collecting reviews for some time and am now ready to display them on my website
June 16, 2022
excellent app and its easy to use. Im facing some issue on placing the star rating code, Ronel R was very helpful and help me to solve my problem. Thanks Ronel R
June 16, 2022
Excellent! got in touch today with a quiry and it just got sorted straight away very very please, thank you!
June 15, 2022
Jeorge Kenneth from support gave me the best customer experience of my life! He performed some coding to help center the star reviews on mobile only.. and was finished within 5 minutes of me asking for help! Thank you!
June 15, 2022
Doner from the support team reached out to me within minutes of sending my first email and was quick to assist me with adding the star rating to my shopify store. It was easy to import my previous reviews from the Shopify Ratings and ask current customers for new reviews.
June 15, 2022
I received great support from Yotpo's Daniel in updating custom elements on our website. Response rate was fast and efficient.
June 15, 2022
Helpful support from Sugar L over at Yotpo. App works great.\ and is way better than the Shopify app.
June 15, 2022
Albert went above and beyond helping get us setup and taking the time to hear our goals. We appreciate the support and look forward to testing this tool out.
June 15, 2022
great customer service from Allen, thanks, suggested a solution to an issue and was quick in responding
June 15, 2022
Love the app and automation features, and the easy integration with Shopify. Allen did a great job helping me on chat and was very quick and helpful.
June 16, 2022
Thanks very much Lemuel C for helping me get my review carousel up and running super fast, it looks great
June 28, 2022
UPDATE: After leaving a bad review, they eventually fixed my issue. Still not sure if I can give it 5 stars yet. It is pricier than another review app that I've used on a different site, and I'm not sure which delivers better value, but this app has caused some frustrations, and their tech support was unable to help until I left a bad review. I've used this app for 9 months now I think. My biggest issue is that it's fairly expensive for basic features and the customer support or technical support is terrible. There have been some persistent issues regarding shopify 2.0 upgrades. Specifically there's a responsiveness issue that they just won't acknowledge, and so it's not getting fixed. I've seen others with the same problem. I would highly recommend looking at other review apps, comparing prices, and assume that this one is just not performing well recently.
June 14, 2022
Albert V was very helpful with my questions today. Albert was nice and responded quickly. Very satisfied with my support chat today.
June 14, 2022
Ronel R. quickly helped place our reviews more prominently on our website to make it easier for customers to see them. I love this app!
June 14, 2022
I originally installed Shopify Reviews and then later added Yotpo. I was trying to combine reviews so I could turn off the Shopify app. Rayne from support was one of the top 3 support people I have ever had the pleasure of dealing with. Absolutely top notch support. Didn't waste any time and got everything working perfectly in minutes including helping me replace the Star Rating widgets to display in my store.
June 14, 2022
Very helpful support team. I wanted to show product reviews on my collection page and didn't know how to do it but the yotpo support team helped me with it.
June 14, 2022
Nice app and best support ever! Really love it recommend it! User friendly, useful and simple to lear how to use it.
June 24, 2022
UPDATE: I uploaded the reviews I already have and there were technical issues. Sheen helped me to fix all quickly. I'm very impressed by the customer service. Thank you so much, Sheen! I haven't used the app yet, but I had a question for setting up, Happy was very helpful. Thank you!
June 13, 2022
Warly was SO helpful! I had an issue with installing my review widget on my site and it was fixed in no time. Thank you again!
June 13, 2022
I've been using this app for some time, but tonight i needed to check some conversion tracking codes and activate another item, and i was having difficulties - jumped onto online chat and Keith was there on my online chat response and within 15 minutes, the whole thing was sorted out and done! THANK YOU KEITH! Now that's fast service!!! 5 stars from me - great service Yotpo!!! Good job!!!