Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,017
chart
#1,132
All reviews
Rating Breakdown
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June 13, 2022
Was using walmart syndication via Yotpo, Daneil and Howell were very helpful. Prompt response from them and got the problem solved. Gr8 service!
Aug. 31, 2022
Rilu was wonderful to connect. Rilu fixed my settings issues speedy quick and offered great support the entire way. Thanks Rilu!
June 11, 2022
really great service super quick and helpful, I am not good at coding and Ronel came to my assistance!
June 11, 2022
Allen was very helpful and responsive! Definitely recommend this website for those starting out on their website.
June 11, 2022
a great app to collect reviews from my customers. Allen was also very helpful & fixed how I would like my products page to look very quickly! Highly recommend!
June 11, 2022
Great customer support from @Happy tonight! I am so appreciative of the help and we already have reviews coming in!
June 10, 2022
I used this App for importing and gathering reviews. Very useful... They have the best customer service. Their customer supports are very helpful, especially Sheen. Thank you!
June 10, 2022
Yotpo has been great! Still using the free plan and customer support has been phenomenal. Allen, my support person, has patiently worked through the kinks of switching platforms. I mistakenly made the switch without contacting Yotpo first and it made a mess of things. Highly recommend!
June 10, 2022
la aplicacion es buena, pero el soporte es excelente, me respondieron a través del chat y eso me ayudo a resolver un problema con mi sitio web
June 10, 2022
They have a responsive support team when you are on the onboarding. I give Yotpo five stars. Nick supported my need within minutes. Thanks for all.
June 10, 2022
Great app - easy to navigate. The collection of reviews seems to have a good conversion. The support is fast and fantastic helpful.
June 9, 2022
He gave me complicated consultations very politely and promptly. I am grateful for the fact that I was able to accurately grasp the intent of the question and respond to it even in chat!
June 11, 2022
Daniel P. was so helpful in helping us get setup. Amazing app and amazing customer service. I had trouble updating my logo as well and Daniel was able to quickly fix my issue. Nick S helped us get our reviews carousel going. Extremely helpful!
June 9, 2022
I was referred to this app by winningwithshopify.com, we are early doors so not quite 5 stars but Djan at Yotpo has made a great first impression with the help and tech support. Gave our site a quick tweak to get it spot on.
June 9, 2022
Was switching our review platform from Judge.me to Yotpo and was having a few issues (user error on my end) with transferring reviews. Djan helped me out and was so awesome at guiding me to correct what i did wrong. Got set up and next, i'm setting up subscriptions! Thank you for your amazing customer service! :)
June 9, 2022
excellent support service by allen, he helped me solve my issue quickly, the support contact system is quite good
June 9, 2022
Ich habe bereits das L&R Programm von Yotpo, das gefällt mir sehr gut. Nun wollte ich als Ergänzung gerne das Bewertungsprogramm abonnieren, damit ich beide Apps in Ergänzung zueinander habe. Leider ist beim Bewertungsprogramm nicht mal eine einfache Änderung der Texte im Widget möglich. Die deutschen Texte gefallen mir aber gar nicht, es wird "gesiezt", in meinem Shop wird "geduzt" und auch einige andere Sätze hätte ich gerne verändert. Aber dafür muss man tief in die Tasche greifen, da bleibe ich bei meinem jetzigen Bewertungsprogramm, das ist für "kleines Geld" in allen Bereichen anpaßbar. Sehr schade und einige Arbeit und Zeit umsonst investiert. Der Support anwortet schnell, dafür gibt es ein PLUS
Thank you for taking the time to leave a review. We absolutely hear and sympathize with your frustration about not being able to have access to some of our features. Our customer service has reached out to you recently to try and resolve your issues but sadly we have not heard back. Please feel free to reach out to us any time and we will do our utmost to try and help you.
June 9, 2022
Allen Yotpo & James Yotpo have both been really helpful! The response time was quick too in assisting me with my issue. I love the app already and can't wait to carry on using it! James also took over the back end of my store to help me resolve an issue quicker as I integrated here from another app. I love how sleek the reviews look on my site! Thank you James :)
June 8, 2022
Great customer service. Joian was able to answer all my questions and provide some valuable feedback. Easy to communicate with Yotpo via chat too.
June 8, 2022
Awesome app and service. Very easy integration with Shopify to show onsite reviews to help build trust. The review process is a key part of our post-purchase customer engagement program. The Yotpo service team are excellent as well! Definitely recommend