Yotpo: Product Reviews App

Awesome job! Allen is amazing, he was very helpful. Customer service from yopto was outstanding. I recommend this app

Have been using this app for years and it's honestly amazing. Customer support is also fantastic! Joian worked with me to re-integrate this back into my website after a 2 year long hiatus. Much appreciated Joian, thank you!

App molto comoda e funzionale. La chat assistenza perfetta. Mi ha aiutato Albert V gentilissimo e preparato

Great support from Ronel! Really appreciate an app that has real people providing store support when needed.

The app is not very customizable, slow, and requires HTML and coding experience to integrate in any sort of robust way. Also, the 'Immediate Update' feature, which is describe as a developer mode where you can experiment rapidly with different features of the widget, actually take 8-24 hours to update. This resulted in my customers not being able to leave a review for a day.. right after I sent out review request to all of my customers. The customer service representative who helped me solve the above described catastrophe was at least knowledgeable and helpful though. 5 Stars to Ronel for that. 2 stars to the app.

Great app! Integrates seamlessly and is perfect for displaying review and building trust with future customers! Also, their customer service is lightning fast and super friendly. I want to thank Lemuel for all their help with integration and troubleshooting :)

Doner P is an excellent customer support rep! Doner P answered all my inquiries with patience！Thank you！

I had to give Ranel access to my Shopify store to install widgets on my page. Ronel's service was quick and amazing. Thank you!

Have always received amazing assistance from YotPo. Their widget is easy to use and Rhenant has been a great help!!

I had Doner P. assist me with adding the reviews widget to my website. Process was easy and painless. Doner answered all my questions and fixed issues in a timely manner. Thank you!

This is a perfect app to manage your reviews. In addition, they have EXCELLENT customer service support! A special thanks to Joian Z for the excessive assistance!

Excellent app with excellent tech/customer service. Louanne was helpful, and knowledgeable. She gave me great tips while she showed me the ropes. Not to mention that YOTPO has a great software product. It is superb! Thanks YOTPO!

Kenn T, really went above and beyond to assist me with an issue that I was having! I highly recommend this app as they are kind, helpful and patient!!

Allen Y is an excellent customer support rep! They walked me through all my inquiries with patience and ease!

The support team is very helpful! Daniel P did a great job assisting, and acting with urgency. I have used the chat boot on several occasions and they have always been responsive.

Really enjoying this app, we have already received so many amazing reviews from our customers and I am able to use them for marketing purposes! Customer service is amazing too, I was helped by Kenneth John and he resolved my issue in a very timely manner, thanks Yotpo!!

So far so good - easy to install and the Support team were able to answer all my questions immediately on live chat. Looking forward to the reviews starting to come in. Update: I have now upgraded to the Growth plan. The app is not always 100% intuitive, however Support is excellent. Nick S really helped me today. Update - I wanted the reviews widget adding to the home page (and deleting from Product page). Allen M was immensely helpful and did the work for me, very quickly.

After using YotPo for more than 5 years, we discovered a gap in which no emails were being sent to our customers for more than a two-week period. We were not over our Order Limit during this period. Tried to reach out to YotPo, and began chat with customer service representative. One hour and twenty minutes later, they were still not understanding the issue, and seemed to have little knowledge of their system (at one point, they said that we just created our account "yesterday"). Gave up speaking to them, tried to use the "Contact Support" form and the form did not do anything when you click "Submit". Another customer support representative reached out to us quickly via email, and was able to resolve the issue. We understand that mistakes and glitches can happen, and will keep YotPo in high regard due to the way they responded to the problem, and corrected the errors.

I'm really impressed with Yopto. The customer service is exceptional, every time I've needed help with integration, uploading reviews or something else someone at Yopto has been there to help. Recently, I needed help changing the look and feel as the app wasn't updating correctly, I spoke to Doner on chat and he fixed it straight away. I'm sure there are other review sites out there that work well but if you want one that also has exceptional customer service and are willing to help whenever you need, I don't think you can go past Yopto. I'm adding to this review after several months as I recently needed help and once again Yopto have blown me away with their customer service. Kenneth was incredibly helpful and went out of his way to solve my problem :)

I needed some help integrating the product reviews on my website and Daniel had it sorted very quickly, all while on the chat service.